Customer reviews of HT26

8,8 /10

Based on 6 796 published reviews

5 4 506 66% 4 1 323 19% 3 412 6% 2 173 3% 1 382 6%

Summary of reviews

HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.

Reviews 2, 3 and 4 stars

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Acheteur Vérifié

Published on 15/06/2020 à 22h24 following a purchase from 11/06/2020

I am 100% satisfied, fast delivery and super good product, I highly recommend

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Acheteur Vérifié

Published on 15/06/2020 à 18h31 following a purchase from 11/06/2020

I always receive my orders in the best time. I find that the delivery price is high for Europe. Overall very good and the products keep their promise.

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Acheteur Vérifié

Published on 15/06/2020 à 17h49 following a purchase from 11/06/2020

not the expected gift

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Acheteur Vérifié

Published on 15/06/2020 à 13h23 following a purchase from 09/06/2020

I was disappointed to see how the package was packed, the products thrown into the box not even a nice crumpled paper on top or small pieces of cork around the products to make it look nice. I usually have beauty product packages delivered even from smaller brands than yours, who take care of their packages before sending them to us. For your products, it's the top, I like it a lot.

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Acheteur Vérifié

Published on 10/06/2020 à 19h54 following a purchase from 05/06/2020

Hello, I just started it, I don't have results yet.

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Acheteur Vérifié

Published on 09/06/2020 à 23h04 following a purchase from 04/06/2020

Please resume shipments through the relays as it is cheaper for us; please.

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Acheteur Vérifié

Published on 08/06/2020 à 22h50 following a purchase from 04/06/2020

I am happy with my order, but I did not receive the 50 ml shower gel.

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Acheteur Vérifié

Published on 14/02/2020 à 22h46 following a purchase from 11/02/2020

Perfect

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Acheteur Vérifié

Published on 30/12/2019 à 18h19 following a purchase from 13/12/2019

I was wandering to have a clear advice on the effective products

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Acheteur Vérifié

Published on 03/11/2019 à 20h42 following a purchase from 25/10/2019

Package well received on the scheduled date

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Acheteur Vérifié

Published on 17/10/2019 à 00h14 following a purchase from 16/10/2019

The order is so fast
And you get your products in good condition
And I really like the gifts you offer when making a purchase.
Consequently, the face cream is very small for 26€.

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Acheteur Vérifié

Published on 08/10/2019 à 21h57 following a purchase from 13/09/2019

Easy to navigate and find products

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Acheteur Vérifié

Published on 27/09/2019 à 12h46 following a purchase from 09/09/2019

Non-existent communication service, you send an email with a concern and no one responds to you. The tracking number is non-existent.

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Acheteur Vérifié

Published on 24/09/2019 à 21h20 following a purchase from 14/09/2019

Delivery is okay. Customer service is top-notch

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Acheteur Vérifié

Published on 23/09/2019 à 12h27 following a purchase from 17/09/2019

The site is overall well organized, it is quite simple to find your way around when looking for a specific product. Delivery is fast but the only downside is regarding the gift lol please diversify your gifts, we are tired of your bath salt..

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Acheteur Vérifié

Published on 16/09/2019 à 17h23 following a purchase from 12/09/2019

Very fast and efficient, now we just need to see if the product is good or not

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Acheteur Vérifié

Published on 15/09/2019 à 16h55 following a purchase from 24/08/2019

Fast delivery, I am starting to use the products, I will tell you the result after use but I am disappointed because the electric brush does not work

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Response from HT26 Published on 18/10/2019

Hello,
We thank you for your comment
If you are having difficulties operating your electric brush, we invite you to remove the battery protection located in the battery compartment
Best regards

Acheteur Vérifié

Published on 13/09/2019 à 02h00 following a purchase from 06/09/2019

I like the packaging and the gifts inside.. I didn’t try yet the product

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Acheteur Vérifié

Published on 09/09/2019 à 11h09 following a purchase from 21/08/2019

Hello, upon opening the package, the Topsygel shower emulsion bottle was poorly closed and the liquid had spilled onto the other bottles, which forced me to clean the entire shipment despite the cellophane packaging around it... not very pleasant!!

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Response from HT26 Published on 18/10/2019

Hello,
We invite you to send us your complaint by email: [email protected]
Best regards

Acheteur Vérifié

Published on 08/09/2019 à 19h07 following a purchase from 02/09/2019

Satisfied with the product and fast delivery.

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Acheteur Vérifié

Published on 07/09/2019 à 15h34 following a purchase from 28/08/2019

Shipping was quite fast. I am just disappointed with the damaged products I received and how expensive they are.

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Acheteur Vérifié

Published on 07/09/2019 à 07h40 following a purchase from 03/09/2019

No issues

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Acheteur Vérifié

Published on 04/09/2019 à 13h42 following a purchase from 27/08/2019

The product cap arrived completely broken and I was given a different gift than the one I chose.

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Acheteur Vérifié

Published on 03/09/2019 à 07h51 following a purchase from 17/08/2019

I must say that I am quite disappointed... Usually, I use Bedon products that I also buy online and I have never had any problems... For once that I decide to try HT26, the 2 promised gift products did not arrive!!!... and yet, they are clearly listed on invoice 2019-08-17 #FA086108...

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Acheteur Vérifié

Published on 02/09/2019 à 21h47 following a purchase from 28/08/2019

Order received very quickly, very good site, nothing to say for now. I am very satisfied

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Acheteur Vérifié

Published on 29/08/2019 à 22h58 following a purchase from 22/08/2019

I could have given 5 stars if I had received my entire order and the promised gifts

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Acheteur Vérifié

Published on 27/08/2019 à 21h54 following a purchase from 25/08/2019

I really like the products sold by the store

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Acheteur Vérifié

Published on 24/08/2019 à 18h44 following a purchase from 31/07/2019

The delivery took longer than I expected. I was really afraid of losing my money for nothing. The test is really okay

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Acheteur Vérifié

Published on 23/08/2019 à 21h18 following a purchase from 21/08/2019

Quality of the products is impeccable.
A little more attention to detail, for example (makeup bags, 50ml milk samples, .......).
Speed in delivery.
Top!!!

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Acheteur Vérifié

Published on 20/08/2019 à 18h07 following a purchase from 15/08/2019

I still don't understand why the catalog shows prices one euro cheaper than the site. As a result, online buyers find themselves somewhat misled.

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Acheteur Vérifié

Published on 20/08/2019 à 07h10 following a purchase from 15/08/2019

Fast delivery but for a purchase of 113€, there was no gift inside. And compared to the previous order, incomplete optimism range and disrespectful customer service because after several complaints and follow-ups, no reaction from them. Disappointed

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Acheteur Vérifié

Published on 14/08/2019 à 18h09 following a purchase from 09/08/2019

Product received but not yet applied to leave a comment

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Acheteur Vérifié

Published on 14/08/2019 à 16h59 following a purchase from 04/08/2019

Order received 2 weeks later instead of 72 hours

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Acheteur Vérifié

Published on 10/08/2019 à 22h03 following a purchase from 01/08/2019

Good but shipping too expensive. I don't have enough information about your shipping method.

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Acheteur Vérifié

Published on 08/08/2019 à 21h40 following a purchase from 04/08/2019

When we ask, they don't respond. When we write the message to customer service, they don't reply.

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Acheteur Vérifié

Published on 28/07/2019 à 08h51 following a purchase from 12/07/2019

Satisfactory

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Acheteur Vérifié

Published on 27/07/2019 à 22h47 following a purchase from 21/07/2019

It's okay

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Acheteur Vérifié

Published on 26/07/2019 à 17h58 following a purchase from 04/05/2019

I received the order on time so nothing to say

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Acheteur Vérifié

Published on 26/07/2019 à 11h34 following a purchase from 21/05/2019

nothing to note,

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Acheteur Vérifié

Published on 26/07/2019 à 11h27 following a purchase from 07/06/2019

Very good site and good quality products. Except for the delivery that I have to pay for even if I exceed 100 euros.

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