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A
Rating: 4 out of 5
well packaged, fast
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Customer reviews of HT26
Trust Attestation
8,8
/10
Overall rating: 8,8 out of 10
Based on 6 796 published reviews
Summary of reviews
HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.
Reviews 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
The site is clear and easy, delivery on time.
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A
Rating: 3 out of 5
We don't always find what we want on the website
More choices in store in Paris
Not easy for us who live in the provinces
It took several weeks to see the product I wanted
Can do better on this point
Translated reviews
More choices in store in Paris
Not easy for us who live in the provinces
It took several weeks to see the product I wanted
Can do better on this point
A
Rating: 3 out of 5
Very good site but only offers one shipping method, the post is too expensive but not very competent. I didn't pay to pick up my package at the post office, what is my address for?
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A
Rating: 4 out of 5
Fast and reliable
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A
Rating: 4 out of 5
Very happy with the brand in general and the site, their customer service and their products. I have never had any problems of any kind with their products or their service..., thank you for your good work!!!
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A
Rating: 3 out of 5
good
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A
Rating: 4 out of 5
It's okay
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A
Rating: 4 out of 5
Very good product and arrived in a short time
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A
Rating: 4 out of 5
The site is good but sometimes we don't find certain products that we have bought before.
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A
Rating: 4 out of 5
It's a user-friendly site. You can easily find the products.
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A
Rating: 4 out of 5
quite precise
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A
Rating: 4 out of 5
efficient and practical
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A
Rating: 3 out of 5
My only problem is that the site promotes lightening products too much.
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A
Rating: 3 out of 5
Cool
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A
Rating: 3 out of 5
The prices of some products are a bit high compared to the catalog
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A
Rating: 4 out of 5
I love ht26 products. The only downside is the very small volume of some products that are expensive too
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A
Rating: 3 out of 5
Good
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A
Rating: 3 out of 5
Improve....
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A
Rating: 4 out of 5
Very good site. You can order with complete confidence.
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A
Rating: 4 out of 5
The site is simple and well-structured. One can easily find their way around
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A
Rating: 3 out of 5
The smell is not very pleasant... no results yet.
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A
Rating: 4 out of 5
The products are in line with what we see on the site. Delivery is quite fast. But I would like to give some discount vouchers to regular customers sometimes.
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A
Rating: 2 out of 5
The Face kit does not work at all, I end up with a dark face and a light body. The body lotion is perfect, I appreciate it a lot. When I received the products, the night cream was spilled in the package, I lost more than half. I wrote but until today no one has replied.
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A
Rating: 3 out of 5
Not bad
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A
Rating: 3 out of 5
Good quality product but does not meet all my expectations as I have darkened a lot on my face and neck. The products clean but do not lighten me at all. I am not looking for a very light complexion but a slightly light and fresh complexion. I have darkened a lot and in some places it is dark so I plan to order a lightening lotion I don't know where?
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A
Rating: 4 out of 5
Good
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A
Rating: 2 out of 5
I didn't like the product, I used it only once. It seems like there are little seeds in the carrot milk.
The 90 lotion also burned my face. I had to use natural shea butter which hydrated my face. Now it's starting to get better. I don't want to use this product anymore. And I paid €30 to pick up the package at the post office. However, I had used royal 8 years ago and I liked it well.
Thank you
Translated reviews
The 90 lotion also burned my face. I had to use natural shea butter which hydrated my face. Now it's starting to get better. I don't want to use this product anymore. And I paid €30 to pick up the package at the post office. However, I had used royal 8 years ago and I liked it well.
Thank you
A
Rating: 4 out of 5
I noticed that the products cost me much more than in stores
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A
Rating: 4 out of 5
Mobile version not very practical for menu unfolding and navigation
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A
Rating: 3 out of 5
Not too satisfied because of a false purchase of Brazilian hair that cost me a lot, so I trusted the HT26 store, very disappointed
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A
Rating: 4 out of 5
Still haven't found a product that meets my expectations. Delivery and deadlines remain correct.
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A
Rating: 4 out of 5
I preferred HT 24 to the cream I was using before
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A
Rating: 4 out of 5
Very varied, next purchases to plan
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A
Rating: 4 out of 5
Navigation is easy
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A
Rating: 3 out of 5
I don't see any change in my skin. Otherwise, the order was delivered quickly anyway
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A
Rating: 3 out of 5
Good
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A
Rating: 3 out of 5
Quite good.... a lot of choices
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A
Rating: 4 out of 5
Professional
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A
Rating: 3 out of 5
Ht26 is a shop that is very good. Especially the online sale where the characteristics of the products are detailed. The purchase is very easy and the delivery is made within the stated deadlines.
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