Customer reviews of HT26

8,8 /10

Based on 6 722 published reviews

5 4 442 66% 4 1 317 20% 3 411 6% 2 172 3% 1 380 6%

Summary of reviews

HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.

Reviews 2, 3 and 5 stars

Reset filters

Acheteur Vérifié

Published on 09/04/2019 à 20h41 following a purchase from 04/04/2019

super good

Translated reviews

Acheteur Vérifié

Published on 09/04/2019 à 20h37 following a purchase from 02/04/2019

Super super and super I am advertising for you, your products are excellent

Translated reviews

Acheteur Vérifié

Published on 08/04/2019 à 21h53 following a purchase from 05/02/2019

Great, I like it a lot

Translated reviews

Acheteur Vérifié

Published on 08/04/2019 à 14h43 following a purchase from 02/04/2019

Clarify information about products and fast delivery.

Translated reviews

Acheteur Vérifié

Published on 06/04/2019 à 22h22 following a purchase from 03/04/2019

I admit that the delivery was really fast!

Translated reviews

Acheteur Vérifié

Published on 06/04/2019 à 22h14 following a purchase from 03/04/2019

Thank you for your delivery follow-up, serious site and very fast.

Translated reviews

Acheteur Vérifié

Published on 05/04/2019 à 07h01 following a purchase from 19/03/2019

Very satisfied

Translated reviews

Acheteur Vérifié

Published on 04/04/2019 à 13h40 following a purchase from 30/03/2019

For the first time I discover your products, I expect good results

Translated reviews

Acheteur Vérifié

Published on 04/04/2019 à 13h04 following a purchase from 31/03/2019

Very welcoming and efficient service. Thank you for my gift

Translated reviews

Acheteur Vérifié

Published on 02/04/2019 à 07h29 following a purchase from 28/03/2019

Very good

Translated reviews

Acheteur Vérifié

Published on 02/04/2019 à 06h23 following a purchase from 29/03/2019

Very well packaged, package received very quickly too, I will come back to you soon

Translated reviews

Acheteur Vérifié

Published on 01/04/2019 à 21h28 following a purchase from 28/03/2019

Fast and arrived in good condition

Translated reviews

Acheteur Vérifié

Published on 01/04/2019 à 19h04 following a purchase from 17/03/2019

You are the best. I am very satisfied because my order was received on time and I am very proud of you. Well done!

Translated reviews

Acheteur Vérifié

Published on 31/03/2019 à 12h08 following a purchase from 20/03/2019

Everything went very well and we are fully satisfied

Translated reviews

Acheteur Vérifié

Published on 30/03/2019 à 13h40 following a purchase from 24/03/2019

very good. happy with my purchase. 18/20

Translated reviews

Acheteur Vérifié

Published on 28/03/2019 à 22h59 following a purchase from 13/03/2019

Hello I received my package but not the gifts as planned. I saw 2 small soaps instead of the liquid soap and the lightening milk. Thank you for being true to what you say. And I still paid $40 for customs to be able to pick up my package. Thank you

Translated reviews

Acheteur Vérifié

Published on 28/03/2019 à 18h31 following a purchase from 18/03/2019

I have been using this product for more than two years, it is very good

Translated reviews

Acheteur Vérifié

Published on 28/03/2019 à 16h09 following a purchase from 19/03/2019

Very good service, I was informed about the progress of my order in real time until it arrived at home.

Translated reviews

Acheteur Vérifié

Published on 28/03/2019 à 07h24 following a purchase from 23/03/2019

Order placed easily, package received on time and well packaged, the products are good as always, I am delighted

Translated reviews

Acheteur Vérifié

Published on 28/03/2019 à 00h26 following a purchase from 08/03/2019

Very satisfied with the service, all information is provided in real time and no delay in delivery.

Translated reviews

Acheteur Vérifié

Published on 27/03/2019 à 23h39 following a purchase from 22/03/2019

I am always delighted every time I order with you

Translated reviews

Acheteur Vérifié

Published on 27/03/2019 à 22h18 following a purchase from 21/03/2019

I was very interested

Translated reviews

Acheteur Vérifié

Published on 25/03/2019 à 20h51 following a purchase from 08/03/2019

A very good product

Translated reviews

Acheteur Vérifié

Published on 24/03/2019 à 18h48 following a purchase from 17/03/2019

good quality product

Translated reviews

Acheteur Vérifié

Published on 23/03/2019 à 14h23 following a purchase from 18/03/2019

Good site

Translated reviews

Acheteur Vérifié

Published on 21/03/2019 à 19h42 following a purchase from 17/03/2019

I didn’t have any issues with the delivery and it came quickly as well

Translated reviews

Acheteur Vérifié

Published on 20/03/2019 à 17h56 following a purchase from 16/03/2019

Excellent

Translated reviews

Acheteur Vérifié

Published on 20/03/2019 à 17h18 following a purchase from 12/03/2019

Excellent

Translated reviews

Acheteur Vérifié

Published on 20/03/2019 à 10h10 following a purchase from 10/03/2019

Very good. Compliant with my careful order. I will order these again.

Translated reviews

Acheteur Vérifié

Published on 18/03/2019 à 21h18 following a purchase from 06/03/2019

It's very good I am very happy with you plus my gift

Translated reviews

Acheteur Vérifié

Published on 18/03/2019 à 13h02 following a purchase from 08/03/2019

Good quality products, speed in order preparation and respect for delivery dates.

Translated reviews

Acheteur Vérifié

Published on 16/03/2019 à 19h30 following a purchase from 10/03/2019

Very good advice

Translated reviews

Acheteur Vérifié

Published on 16/03/2019 à 19h21 following a purchase from 10/03/2019

Very good

Translated reviews

Acheteur Vérifié

Published on 16/03/2019 à 18h13 following a purchase from 08/03/2019

Good site

Translated reviews

Acheteur Vérifié

Published on 15/03/2019 à 21h41 following a purchase from 10/03/2019

The proposed gift choice was not respected.
Disappointed.
A gloss, baby soap sample and a body scrub in my package; Something I did not choose.

Translated reviews

Acheteur Vérifié

Published on 15/03/2019 à 20h59 following a purchase from 10/03/2019

very nice packaging

Translated reviews

Acheteur Vérifié

Published on 14/03/2019 à 20h18 following a purchase from 10/03/2019

Well packaged. With a gift included

Translated reviews

Acheteur Vérifié

Published on 14/03/2019 à 15h27 following a purchase from 27/02/2019

The site is frankly poorly organized. You get lost in it

Translated reviews

Response from HT26 Published on 20/03/2019

Hello,
We thank you for your comment.
I will guide you point by point so that you can navigate more easily on our website.
Indeed, we offer you to find your products either by brand (by scrolling the list), or by the product name (by simply entering a word or the full name) or thanks to a solution to a problem (which will offer you a set of products that can solve your particularity).
These sections are available at the top of the site on the homepage.
You can also find our different ranges on the homepage, HT26, White Essence, Lotion 90, Topsygel, Preparation and Prescription.
The makeup and hair sections are spread across other tabs, always visible on the homepage.
In each product range, items are sorted by body parts or type of product to facilitate your search.
For example: brightening range, moisturizing range, facial care, body care, soap, scrub, etc.
But we remain at your disposal if your search is still not successful after this.
Best regards

Acheteur Vérifié

Published on 13/03/2019 à 23h47 following a purchase from 09/03/2019

Satisfied with the products

Translated reviews

Acheteur Vérifié

Published on 13/03/2019 à 22h46 following a purchase from 08/03/2019

Hello, a bad rating because the ordered products were sent in an oversized box without padding for the bottles that clinked loudly. This alerted the carrier who opened the package with a cutter. Upon delivery nothing was missing but seeing the box cut like that was shocking and does not encourage ordering again.

Translated reviews

Response from HT26 Published on 14/03/2019

Hello,
We thank you for your comment.
It is thanks to reviews like yours that we seek to improve to avoid any dissatisfaction from our customers upon receiving their package.
Regarding the size of the box, the reason is the stock available at the time of your order.
But we want to apologize because this should not happen, you were entirely right to point it out to us.
We nevertheless regret your decision not to recommend on our website anymore.
Please know that this situation will not happen again.
Best regards