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A
Rating: 5 out of 5
very good. happy with my purchase. 18/20
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Customer reviews of HT26
Trust Attestation
8,8
/10
Overall rating: 8,8 out of 10
Based on 6 796 published reviews
Summary of reviews
HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.
Reviews 2, 3 and 5 stars
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Rating: 3 out of 5
Hello I received my package but not the gifts as planned. I saw 2 small soaps instead of the liquid soap and the lightening milk. Thank you for being true to what you say. And I still paid $40 for customs to be able to pick up my package. Thank you
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A
Rating: 5 out of 5
I have been using this product for more than two years, it is very good
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A
Rating: 5 out of 5
Very good service, I was informed about the progress of my order in real time until it arrived at home.
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A
Rating: 5 out of 5
Order placed easily, package received on time and well packaged, the products are good as always, I am delighted
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A
Rating: 5 out of 5
Very satisfied with the service, all information is provided in real time and no delay in delivery.
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A
Rating: 5 out of 5
I am always delighted every time I order with you
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A
Rating: 5 out of 5
I was very interested
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A
Rating: 5 out of 5
A very good product
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A
Rating: 5 out of 5
good quality product
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A
Rating: 5 out of 5
Good site
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A
Rating: 5 out of 5
I didn’t have any issues with the delivery and it came quickly as well
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A
Rating: 5 out of 5
Excellent
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A
Rating: 5 out of 5
Excellent
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A
Rating: 5 out of 5
Very good. Compliant with my careful order. I will order these again.
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A
Rating: 5 out of 5
It's very good I am very happy with you plus my gift
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A
Rating: 5 out of 5
Good quality products, speed in order preparation and respect for delivery dates.
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A
Rating: 5 out of 5
Very good advice
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Good site
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A
Rating: 3 out of 5
The proposed gift choice was not respected.
Disappointed.
A gloss, baby soap sample and a body scrub in my package; Something I did not choose.
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Disappointed.
A gloss, baby soap sample and a body scrub in my package; Something I did not choose.
A
Rating: 5 out of 5
very nice packaging
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A
Rating: 5 out of 5
Well packaged. With a gift included
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A
Rating: 2 out of 5
The site is frankly poorly organized. You get lost in it
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Response from HT26
Hello,
We thank you for your comment.
I will guide you point by point so that you can navigate more easily on our website.
Indeed, we offer you to find your products either by brand (by scrolling the list), or by the product name (by simply entering a word or the full name) or thanks to a solution to a problem (which will offer you a set of products that can solve your particularity).
These sections are available at the top of the site on the homepage.
You can also find our different ranges on the homepage, HT26, White Essence, Lotion 90, Topsygel, Preparation and Prescription.
The makeup and hair sections are spread across other tabs, always visible on the homepage.
In each product range, items are sorted by body parts or type of product to facilitate your search.
For example: brightening range, moisturizing range, facial care, body care, soap, scrub, etc.
But we remain at your disposal if your search is still not successful after this.
Best regards
We thank you for your comment.
I will guide you point by point so that you can navigate more easily on our website.
Indeed, we offer you to find your products either by brand (by scrolling the list), or by the product name (by simply entering a word or the full name) or thanks to a solution to a problem (which will offer you a set of products that can solve your particularity).
These sections are available at the top of the site on the homepage.
You can also find our different ranges on the homepage, HT26, White Essence, Lotion 90, Topsygel, Preparation and Prescription.
The makeup and hair sections are spread across other tabs, always visible on the homepage.
In each product range, items are sorted by body parts or type of product to facilitate your search.
For example: brightening range, moisturizing range, facial care, body care, soap, scrub, etc.
But we remain at your disposal if your search is still not successful after this.
Best regards
A
Rating: 5 out of 5
Satisfied with the products
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A
Rating: 2 out of 5
Hello, a bad rating because the ordered products were sent in an oversized box without padding for the bottles that clinked loudly. This alerted the carrier who opened the package with a cutter. Upon delivery nothing was missing but seeing the box cut like that was shocking and does not encourage ordering again.
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Response from HT26
Hello,
We thank you for your comment.
It is thanks to reviews like yours that we seek to improve to avoid any dissatisfaction from our customers upon receiving their package.
Regarding the size of the box, the reason is the stock available at the time of your order.
But we want to apologize because this should not happen, you were entirely right to point it out to us.
We nevertheless regret your decision not to recommend on our website anymore.
Please know that this situation will not happen again.
Best regards
We thank you for your comment.
It is thanks to reviews like yours that we seek to improve to avoid any dissatisfaction from our customers upon receiving their package.
Regarding the size of the box, the reason is the stock available at the time of your order.
But we want to apologize because this should not happen, you were entirely right to point it out to us.
We nevertheless regret your decision not to recommend on our website anymore.
Please know that this situation will not happen again.
Best regards
A
Rating: 5 out of 5
Very good package received quickly very happy thank you
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A
Rating: 5 out of 5
Fast delivery overseas
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A
Rating: 5 out of 5
Super
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Rating: 5 out of 5
Very good site very explicit
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A
Rating: 5 out of 5
Quality product, well packaged and delivered quickly
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Rating: 5 out of 5
Very easy to navigate the site, find the right product and place the order. Easy registration on the site as well. Delivery time respected and very precise delivery tracking by email.
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A
Rating: 5 out of 5
Arrived on time satisfied
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A
Rating: 5 out of 5
very good site
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Rating: 5 out of 5
Fast delivery. Thank you
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Rating: 5 out of 5
My favorite site for all skin care
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Rating: 5 out of 5
Good and fast
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Rating: 5 out of 5
Satisfied with fast delivery with a gift. Thank you.
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Rating: 5 out of 5
I received my order in a short time and I loved it
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Rating: 5 out of 5
Received very quickly
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