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Rating: 5 out of 5
Very satisfied
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Customer reviews of HT26
Trust Attestation
8,8
/10
Overall rating: 8,8 out of 10
Based on 6 722 published reviews
Summary of reviews
HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.
Reviews 2, 3 and 5 stars
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Rating: 5 out of 5
Honestly ht26 is the best I received my order within 48 hours well packaged I love the new product packaging, the products smell really good just what I was a bit disappointed about is the intensive carrot cream which was out of stock, and one of the advisors kindly called me to let me know and offer me another product instead hoping that this cream works just as well. Thank you also for the gifts
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Rating: 5 out of 5
Great! Top notch
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A
Rating: 5 out of 5
Seriously, I love their products and thank you again for the gift, see you soon
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A
Rating: 5 out of 5
Impeccable service I no longer have to travel to get my products
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Rating: 5 out of 5
Very good.
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Rating: 3 out of 5
Pleasant site
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Rating: 3 out of 5
I was supposed to receive a hat and a moisturizing milk as a gift but I received nothing!!
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Rating: 5 out of 5
Always very satisfied with your products. Thank you
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Rating: 5 out of 5
Order received quickly. As for the lightening, it's still very early.
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Rating: 5 out of 5
I received my package 2 days ago, satisfied with the speed now, I just have to use it to see the effectiveness, I ordered ht26 glutathione.
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Rating: 5 out of 5
Very good!!!
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Rating: 5 out of 5
super!!
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Rating: 5 out of 5
This is our site for mixed skin, very satisfied
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Rating: 5 out of 5
Very good
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Rating: 5 out of 5
I was delighted to place my order on the HT26 site especially since I don't have time to go to Paris to buy my products, simple and fast. Thank you HT26
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Rating: 5 out of 5
Good
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Rating: 5 out of 5
Nothing to report on this point I am rather satisfied
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Rating: 3 out of 5
Hello, I rated it average because the order took time to arrive.
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Response from HT26
Hello Mr. Ineza. We thank you for your comment. Indeed, the delivery time can be extended for various reasons. Do not hesitate to contact us if this happens again, we can inform you about the location of your package. Best regards
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Rating: 5 out of 5
very satisfied.
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Rating: 5 out of 5
So good
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Rating: 5 out of 5
Thank you for your, service, also fast.
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Rating: 5 out of 5
Very good thank you
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Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
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Rating: 5 out of 5
satisfied
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A
Rating: 5 out of 5
Good presentation of products
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Rating: 5 out of 5
That's good, it's going well
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Rating: 5 out of 5
It's the ideal place to be sure to buy a quality product
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Rating: 5 out of 5
I have been subscribed to HT26 for several years. The service is always top-notch! I have beautiful skin, all the ranges I use suit me wonderfully (gold and argan, topsy gel, white essence, caviar). I rotate these ranges because it renews the glow and suppleness of my skin each time. To all those who read me, I recommend this product. I trust HT26 products... You are the Best forever!!! Always be shiny and feel your beauty guys!!!!
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Rating: 5 out of 5
Very interesting
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Rating: 5 out of 5
I just received my order. Very fast shipping. For effectiveness, it's still too early. Thank you
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Rating: 5 out of 5
Very good, service with punctuality
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Rating: 5 out of 5
Very reliable
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Rating: 5 out of 5
Very satisfied, the site is reliable and the delivery is fast
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Rating: 5 out of 5
Very good
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Rating: 5 out of 5
Very good site and well secured
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Rating: 5 out of 5
Very good
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Rating: 3 out of 5
The site is nice.
But the description of the ranges needs to be improved according to customer needs. For example, I am a new customer and I have dark skin and I wanted a range to brighten my skin but not lighten it. The problem is that there are many products on the site and we get lost. The first range I bought on the site did not really meet my expectations. I even got pimples when I didn't have any before. Currently, I bought the repairing range that I will test.
In short, it would be good to define the products by type of needs
Translated reviews
But the description of the ranges needs to be improved according to customer needs. For example, I am a new customer and I have dark skin and I wanted a range to brighten my skin but not lighten it. The problem is that there are many products on the site and we get lost. The first range I bought on the site did not really meet my expectations. I even got pimples when I didn't have any before. Currently, I bought the repairing range that I will test.
In short, it would be good to define the products by type of needs
Response from HT26
Hello.
We thank you for your comment.
Your opinion is very useful to us.
We will try to clarify in response to your comment, otherwise do not hesitate to contact us by email or phone to get personalized advice before proceeding with the purchase.
The products are classified by range on the site.
If the names of the ranges do not help you find your way, you have the option to search for a product or a range according to your skin type.
Indeed, at the top of the site, the search bar "a solution to a problem" allows you to select your problem and get the different products to use to solve it.
In your case, we recommend using the White Essence range to reveal the glow of your complexion, hence the term "lightening".
Moreover, know that your results will be visible from 3 to 4 weeks by having a complete range and using it daily.
We remain reachable during the opening hours of your HT26 Paris store.
Best regards
We thank you for your comment.
Your opinion is very useful to us.
We will try to clarify in response to your comment, otherwise do not hesitate to contact us by email or phone to get personalized advice before proceeding with the purchase.
The products are classified by range on the site.
If the names of the ranges do not help you find your way, you have the option to search for a product or a range according to your skin type.
Indeed, at the top of the site, the search bar "a solution to a problem" allows you to select your problem and get the different products to use to solve it.
In your case, we recommend using the White Essence range to reveal the glow of your complexion, hence the term "lightening".
Moreover, know that your results will be visible from 3 to 4 weeks by having a complete range and using it daily.
We remain reachable during the opening hours of your HT26 Paris store.
Best regards
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Rating: 5 out of 5
Secure site
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Rating: 5 out of 5
Well done and easy to navigate
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