Customer reviews of HT26

8,8 /10

Based on 6 722 published reviews

5 4 442 66% 4 1 317 20% 3 411 6% 2 172 3% 1 380 6%

Summary of reviews

HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié

Published on 17/04/2023 à 23h29 following a purchase from 09/04/2023

Perfectly perfect

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Acheteur Vérifié

Published on 17/04/2023 à 19h26 following a purchase from 05/04/2023

After several orders without issues, I received my last order with an item missing. But the customer service was frankly very professional. After the usual checks, they sent me the missing item that I just received.

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Acheteur Vérifié

Published on 17/04/2023 à 16h03 following a purchase from 10/04/2023

I am happy with you, I received my order well thank you

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Acheteur Vérifié

Published on 17/04/2023 à 06h50 following a purchase from 08/04/2023

I really like the ht26 products long life to you

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Acheteur Vérifié

Published on 16/04/2023 à 20h17 following a purchase from 07/04/2023

Easy to use

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Acheteur Vérifié

Published on 16/04/2023 à 14h33 following a purchase from 09/04/2023

Practical site, wide range of products, well detailed and easy to use, product sheets well explained, well packaged and fast shipping.

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Acheteur Vérifié

Published on 16/04/2023 à 12h21 following a purchase from 08/04/2023

Quality service

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Acheteur Vérifié

Published on 14/04/2023 à 18h37 following a purchase from 06/04/2023

The products arrived perfectly packaged and of good quality as mentioned, it was a fast delivery and I also received beautiful gifts, thank you for your service.

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Acheteur Vérifié

Published on 14/04/2023 à 17h14 following a purchase from 07/04/2023

Well received my order, well packaged and especially with nice little surprises inside. Thank you

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Acheteur Vérifié

Published on 14/04/2023 à 00h27 following a purchase from 06/04/2023

I received my products and I love them.

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Acheteur Vérifié

Published on 13/04/2023 à 08h22 following a purchase from 05/04/2023

Good products.

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Acheteur Vérifié

Published on 12/04/2023 à 15h13 following a purchase from 05/04/2023

Great

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Acheteur Vérifié

Published on 11/04/2023 à 19h50 following a purchase from 04/04/2023

It's good. Convenient and quite fast!

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Response from HT26 Published on 20/04/2023

Thank you very much for your feedback.

Acheteur Vérifié

Published on 11/04/2023 à 13h11 following a purchase from 04/04/2023

I would like you to further improve customer service, since the products cost us a sum to achieve the goal of a good shade, but personally noticing that you sent me the Beauty capsules already nearing expiration curiously it was a product that was not on my order instead it was vitality capsules... and I made a complaint to not have a favorable response and I am the one who bears the loss since this product is expired, I was not satisfied and your service was unable to restore my rights, moreover for my daughter's topsygel range there was almost nothing of the serum but it's a bit disappointing, I always place orders over 900€ but I do not expect dissatisfaction improve your services by checking the products and not substituting one product for another thank you.

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Response from HT26 Published on 14/04/2023

Hello, We have taken your feedback into account and we are working daily to improve our customer service to provide you with the best service. We are sorry that you experienced this bad experience. We will ensure that these mistakes do not happen again during your future orders. Hoping that you were able to enjoy the rest of your products without any other problems.

Acheteur Vérifié

Published on 10/04/2023 à 14h51 following a purchase from 02/04/2023

Fast delivery.
But I did not receive the pouch and yet I bought the anti-spot kit.

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Acheteur Vérifié

Published on 10/04/2023 à 10h30 following a purchase from 01/04/2023

Arrived quickly with lots of little gifts....

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Response from HT26 Published on 20/04/2023

We thank you

Acheteur Vérifié

Published on 09/04/2023 à 22h50 following a purchase from 01/04/2023

The presentation of the site is good overall but it could be improved.

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Acheteur Vérifié

Published on 07/04/2023 à 06h22 following a purchase from 30/03/2023

The products are great, but the estimated number of days for delivery was not respected at all. From now on, it should be reviewed and remedied.

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Acheteur Vérifié

Published on 06/04/2023 à 14h06 following a purchase from 29/03/2023

Very responsive site and very fast delivery, now to see the effectiveness of the ordered products

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Acheteur Vérifié

Published on 06/04/2023 à 13h44 following a purchase from 30/03/2023

Well, the clarifications need to be improved otherwise it hydrates well but it doesn't lighten.

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Acheteur Vérifié

Published on 06/04/2023 à 12h49 following a purchase from 28/03/2023

Very good products, and the delivery was very fast.

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Acheteur Vérifié

Published on 05/04/2023 à 21h34 following a purchase from 27/03/2023

Satisfactory

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Acheteur Vérifié

Published on 04/04/2023 à 18h37 following a purchase from 28/03/2023

Everything is fine

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Acheteur Vérifié

Published on 04/04/2023 à 11h35 following a purchase from 28/03/2023

I like my purchases

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Acheteur Vérifié

Published on 03/04/2023 à 17h26 following a purchase from 27/03/2023

Order arrived in excellent condition. I know the products because I use them often. Excellent quality

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Acheteur Vérifié

Published on 02/04/2023 à 17h01 following a purchase from 26/03/2023

I love your brand mashalla

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Acheteur Vérifié

Published on 02/04/2023 à 12h19 following a purchase from 25/03/2023

Great

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Acheteur Vérifié

Published on 01/04/2023 à 08h00 following a purchase from 13/03/2023

Excellent.

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Acheteur Vérifié

Published on 31/03/2023 à 20h50 following a purchase from 23/03/2023

Simple and fast navigation

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Acheteur Vérifié

Published on 31/03/2023 à 16h46 following a purchase from 24/03/2023

I love your products and delivery was the best ...

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Acheteur Vérifié

Published on 29/03/2023 à 16h30 following a purchase from 21/03/2023

Very professional

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Acheteur Vérifié

Published on 28/03/2023 à 12h45 following a purchase from 21/03/2023

Good as usual

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Acheteur Vérifié

Published on 28/03/2023 à 00h53 following a purchase from 19/03/2023

I received my package 48 hours after my order, really great!

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Acheteur Vérifié

Published on 27/03/2023 à 11h52 following a purchase from 20/03/2023

Work great in my skin

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Acheteur Vérifié

Published on 26/03/2023 à 14h05 following a purchase from 19/03/2023

Fast shipping and 100% original

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Acheteur Vérifié

Published on 26/03/2023 à 09h40 following a purchase from 07/03/2023

I am satisfied with my order

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Response from HT26 Published on 20/04/2023

We are happy to see your satisfaction Thank you

Acheteur Vérifié

Published on 25/03/2023 à 16h18 following a purchase from 17/03/2023

I am very satisfied with the delivery and navigation. Thank you.

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Acheteur Vérifié

Published on 25/03/2023 à 15h30 following a purchase from 17/03/2023

Hello, I give you 8 out of 10, congratulations.

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Acheteur Vérifié

Published on 24/03/2023 à 09h02 following a purchase from 06/03/2023

My order arrived well. The service was fast. Thank you.

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Response from HT26 Published on 30/03/2023

Thank you for this review! We are satisfied with it.

Acheteur Vérifié

Published on 23/03/2023 à 20h46 following a purchase from 15/03/2023

I am satisfied with the delivery, it was really fast, given the distance from the major cities of France.

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