Customer reviews of HT26

Trust Attestation
8,8 /10
Overall rating: 8,8 out of 10
Based on 6 722 published reviews
5 4 442 66% 4 1 317 20% 3 411 6% 2 172 3% 1 380 6%

Summary of reviews

HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.

Reviews 2 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/10/2022
A very nice product but I just started, that's why I give 4 stars but I have known this product for a long time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2022
Good product. Enhances my complexion.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/10/2022
Package arrived late
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/10/2022
Nothing to say, everything is good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/10/2022
Very satisfied!
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Response from HT26
Hello to you, We thank you for your message! Glad that you are satisfied with your order on our site. Hoping to see you again very soon on ht26.com! HT26 Laboratory
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2022
I got my product on time, everything was okay. I love the service of HT26
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Response from HT26
Hello, Thanks for your support See you soon on our website! Laboratory HT26
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/09/2022
I did not receive the entirety of my package, one product was missing
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/09/2022
Good service and quality products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/09/2022
Very easy to shop on the site.
I liked the little extra gifts
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/09/2022
When you say delivery the next day, generally you have to wait 3 to 4 days to receive the package
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Response from HT26
Hello to you, Thank you for your message! Generally, packages are prepared and shipped within 24 hours. On Monday, September 26 and Tuesday, September 27, our warehouse was closed, which explains why your order was not shipped on time, causing delivery delays during this period. Hoping to see you again on the site ht26.com Laboratory HT26
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/09/2022
My last order at Ht26 did not satisfy me because I ordered 3 items and only received 2, so I would like you to send me the rest, namely a pack of 5 Marseille soaps.
Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/09/2022
Quality product, good smell
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Response from HT26
Hello to you, We thank you for your message! Our products have proven their effectiveness for many years. See you very soon on our site! HT26 Laboratory
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2022
Navigating the site is a bit slow
The delivery was fast
However, there are some gifts that have been exchanged
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Response from HT26
Hello to you, Thank you for your message! We sometimes have a spike on the site which can have a slight impact on navigation. The gifts that are included with orders are chosen based on available stock. The preparation, shipping, and delivery of orders are done in record time! See you very soon on our site! Laboratory HT26
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/09/2022
I tried the glutathione and essence range, they are good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/09/2022
Smooth navigation, attentive advisors and fast delivery
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Response from HT26
Hello to you, We thank you for your message as well as for your support! The site is easy to use! We have the best teams. Orders are prepared and shipped in record time. Hoping to see you again very soon on ht26.com HT26 Laboratory
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/09/2022
The delivery was fast on time, great
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/09/2022
The quality of the products is very good.
The delivery is fast and the website is good as you can quickly find the product Search
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2022
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2022
The site reacts very slowly
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Response from HT26
Hello, We are working to make the site faster.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2022
A bit expensive but I love your products.
I didn't
Understand why the pickup point for the
Delivery was changed?
The bath foam topgel I love thank you
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Response from HT26
Hello, It could be that the pickup point chosen at the beginning was closed, unavailable or on vacation, that's why it had to be changed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/08/2022
Great
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/09/2022
My order was delivered quickly, I hope I will be as satisfied, just like I am satisfied with the delivery, thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/09/2022
The navigation on the site needs to be reviewed, quite a few bugs. Living on the island of Reunion, the shipping and delivery were top-notch despite the fact that I did not receive a link by email to track my package. I accessed the tracking directly on the site. The only small downside already submitted before is that the packaging of the products also needs to be reviewed because there are often leaks on certain packagings even if they are often well wrapped.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/08/2022
Very good products, I recommend them to you, order shipped quickly in less than 48 hours.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/08/2022
Simple to use site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/08/2022
I received my package very quickly and very well packaged. It's been 4 days that I've been using it on my baby, the result is starting to show, very clean skin, thank you.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/08/2022
The delivery is a bit long and I am not satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/08/2022
My products arrived well except that my clarifying milks leaked. Why don't you offer delivery by post? With DHL we are forced to pay in addition to shipping fees customs fees which makes it very expensive for us. Thank you for offering postal delivery for customers elsewhere.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/08/2022
I think you should have a postal delivery service because with DHL we still have to pay customs fees which makes delivery too expensive for us. Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/08/2022
I am waiting to see the results.
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Akissi Sabine Y.
Rating: 4 out of 5
following a purchase from 06/08/2022
It is still too early to leave a review.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/08/2022
Hello
This is my first time using these products and I have no issues they are very good and have a nice scent. I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/08/2022
Good quality price
Order received on time
I recommend this site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/08/2022
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/08/2022
I received my order well, thank you for the gifts.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/08/2022
The site is easy to use, my order arrived quickly, I haven't had results yet, as I started the application 2 days ago.
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Response from HT26
Hello to you, We thank you for your message! We do our best to ship packages as quickly as possible. We await your feedback on the products. Hoping to see you again very soon on our site! Laboratory HT26
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/08/2022
I need my order now it's taken 9 days now please
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Response from HT26
Hello Madam, Please be patient your order will arrive soon, if you have any questions or problems write us here: +33 6 68 91 88 25
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2022
On-time delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/08/2022
Order delayed and delivery failure but redelivered 24 hours later, otherwise nothing to say about ht26 I am satisfied with my order especially the fact that I can finally pay in 3 installments.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/07/2022
Received but I haven't used it yet
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