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Rating: 4 out of 5
Good
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Customer reviews of HT26
Trust Attestation
8,8
/10
Overall rating: 8,8 out of 10
Based on 6 796 published reviews
Summary of reviews
HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.
Reviews 2 and 4 stars
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Rating: 4 out of 5
I received my order well, thank you for the gifts.
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Rating: 4 out of 5
The site is easy to use, my order arrived quickly, I haven't had results yet, as I started the application 2 days ago.
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Response from HT26
Hello to you, We thank you for your message! We do our best to ship packages as quickly as possible. We await your feedback on the products. Hoping to see you again very soon on our site! Laboratory HT26
A
Rating: 2 out of 5
I need my order now it's taken 9 days now please
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Response from HT26
Hello Madam, Please be patient your order will arrive soon, if you have any questions or problems write us here: +33 6 68 91 88 25
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Rating: 4 out of 5
On-time delivery
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Rating: 4 out of 5
Order delayed and delivery failure but redelivered 24 hours later, otherwise nothing to say about ht26 I am satisfied with my order especially the fact that I can finally pay in 3 installments.
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Rating: 4 out of 5
Received but I haven't used it yet
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Rating: 4 out of 5
Fast delivery and very well protected products
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Rating: 4 out of 5
N/A just wait and see
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Rating: 4 out of 5
the delivery was fast this time, exceptionally
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Rating: 4 out of 5
Fast delivery but the products do not suit me, I have fair skin but the products make me darken, I ordered the gluthation range for the 3rd time, the 1st time the range was perfect but the 2nd time I felt like I didn't receive the same products even though I take the complete range and the capsules and the 3rd order from June not great even though recommended by HT26, I used the gold and argan products before and never had any issues
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Rating: 4 out of 5
Very fast reception, beautiful box with gifts, but not yet used to testify to the result. Otherwise, beautiful packaging.
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Rating: 4 out of 5
Products arrived well without damage
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Rating: 4 out of 5
The site is accessible and you can easily find what you are looking for
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Rating: 4 out of 5
Satisfied with my order well packaged with my gift inside thank you. However, for the result, I don't see any effect for the moment
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Rating: 4 out of 5
I received my order 2 weeks ago, I just wanted to test the products but you insist so much on giving feedback. Be patient, if your products are good we will come back. After 2 weeks of use, I notice an improvement in my skin, the spots are less visible and I have great feedback from those around me regarding my skin. Honestly, I recommend them to you but choose the products suitable for your skin. I had already used your products about 10 years ago but I had no satisfaction. But this time I took several hours to read the instructions and I was able to choose the products suitable for my skin.
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Rating: 4 out of 5
Order well received. But not the second gift as planned. Well packaged and I am waiting to see the results.
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Rating: 2 out of 5
There is no list of ingredients for the products on the site, so it does not make you want to order a product whose composition you totally ignore,
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Rating: 4 out of 5
Very good products, I have been using HT 26 products for at least 7 years. My skin is radiant but my only problem is the shipping cost which is enormous.
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Rating: 4 out of 5
Delivered on time!
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Rating: 4 out of 5
I received my order but my package had been opened when DHL delivered it. I was not at all happy to receive my package in this state. Thank you
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Rating: 4 out of 5
The order is very good, but delivery is complicated, I pay to have it delivered to my home, they send it elsewhere
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Rating: 4 out of 5
I did not give 5 stars because the discount vouchers only last one or two weeks after the order is received when they should last 1 to 3 months or even 4 months.
Thank you
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Thank you
A
Rating: 4 out of 5
Very well-made site, but delivery costs are way too high for Belgium 19 euros!!!
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Rating: 4 out of 5
In 3 days of use I already see the difference. It's just great. For a first use I am satisfied and I think I will stay.
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Response from HT26
Hello to you, Thank you for your message! We are delighted that our products suit you Our products are truly effective See you very soon on our site! Laboratory HT26
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Rating: 4 out of 5
I love this brand and I am always satisfied with the quality of the products. However, for me living in Luxembourg, I find the shipping costs a bit expensive
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Rating: 4 out of 5
Navigation was easy, delivery time was correct as announced, appropriate packaging
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Rating: 4 out of 5
Nice experience. Expeditious delivery. 4 stars because one of the products was open and spilled in the packaging box.
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Rating: 4 out of 5
Good site, and very reliable I recommend it
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Rating: 4 out of 5
Products conform as usual. Quick shipping.
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Response from HT26
Hello to you, Thank you for your message. Packages are prepared and shipped as soon as possible! We also work with the best providers which allows us to guarantee quality customer service: from the moment you place your order until its delivery (to your home or to a pickup point). Hoping to see you again very soon on our site! Laboratory HT26
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Rating: 4 out of 5
It works very well
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Rating: 2 out of 5
Poor communication maintenance and customer service not very pleasant
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Rating: 2 out of 5
Can do better.
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Rating: 4 out of 5
Very satisfied with the service. Fast delivery.
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Response from HT26
Hello to you, We thank you for your message! We have one of the best Customer Services. Packages are shipped in record time. Hoping to see you again very soon on our site! HT26 Laboratory
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Rating: 4 out of 5
Delivery times respected, products conform to the order, warm welcome at the pickup point during collection.
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Response from HT26
Hello to you, We thank you for your message as well as for your support. Packages are shipped as quickly as possible, so that they reach you as soon as possible and in the best possible conditions. See you soon on ht26.com Laboratory HT26
A
Rating: 2 out of 5
The site is not practical
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Rating: 4 out of 5
Thank you! Very nice packaging, and magnificent I cracked
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Response from HT26
Hello to you, We thank you for your message as well as for your support. We do our best to satisfy all our customers: each package is prepared with great care. A little extra info: gifts are slipped into each package! See you soon on our site ht26.com Laboratory HT26
A
Rating: 4 out of 5
Good. Takes into account consumer feedback to improve.
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Response from HT26
Hello to you, Thank you for your constructive message! Indeed, the opinion of our customers is very important as it allows us to be in constant improvement and evolution in order to always be in line with their requirements. Hoping to see you again very soon on our site! Laboratory HT26
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Rating: 2 out of 5
Very fast delivery but I do not recommend this product. I spent nearly 40€ on a product that after 2 days of use caused me an allergic reaction.
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Rating: 4 out of 5
good
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