Customer reviews of HT26

Trust Attestation
8,8 /10
Overall rating: 8,8 out of 10
Based on 6 722 published reviews
5 4 442 66% 4 1 317 20% 3 411 6% 2 172 3% 1 380 6%

Summary of reviews

HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.

Reviews 2 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/08/2021
Very happy and satisfied with the products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/08/2021
Satisfied, good communication.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/08/2021
I received my order on time, I am delighted
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/08/2021
Good
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/08/2021
I had to cancel my order due to incorrect information on the site regarding the shipping costs of my package to Ajaccio. 7.90€ instead of 19€ as I was told later while I was patiently waiting for my product.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2021
I had to place 2 orders but each time I have to call back to get confirmation, other than that the delivery time is respected.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/08/2021
I bought these products because I hate makeup and I would like to have something to clean my skin. But the application of the oil on the skin is really unpleasant, especially because of its smell.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/08/2021
I liked the gifts. I am waiting to see for the milk. It looks rather good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/08/2021
Nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/08/2021
Very easy to use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/07/2021
Not Bad
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/07/2021
VERY GOOD PRODUCT
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/07/2021
Thank you for the gifts I am very satisfied with this serum
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/07/2021
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/07/2021
They should send a confirmation email when customers pay for the product and update customers about their orders
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/07/2021
Reliable site sells good products I recommend
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/07/2021
I had never had anything to complain about the orders but this last one was unfortunately lamentable. An order that was not respected and a customer service that despite attempts to contact by phone and email remains nonexistent.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/07/2021
My package arrived all destroyed, the cardboard torn, a cream with the tip broken. However, I am very pleased with the gifts inside, thank you very much.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/07/2021
Regarding navigation on the site, some products do not have a description on usage and other menus are inaccessible. Otherwise, the order and delivery were very fast. I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/07/2021
Easy to use site and fast delivery. It's great.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/07/2021
On the site there are certain menus that are inaccessible, as for my order everything was fine, fast delivery and thank you for the little gift
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2021
Satisfied with the quality of delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2021
I will leave my feedback in the coming weeks, after full usage
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2021
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2021
Fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2021
Very high shipment
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/07/2021
Quick delivery.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/06/2021
The shipping cost at ht26 is too excessive.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/07/2021
The texture of the milk I received this time is liquid while the last time it was condensed. The milk is not effective even with the serum. The products are packaged in a ton of plastic film, no worries for the environment.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/07/2021
The lipstick does not last long at all
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/06/2021
Because I have soaps and shower gels without instructions and in what order to use them, I am waiting to find the method and the order to follow to apply the body oils, soaps, shower gels, soaps ordered...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/06/2021
I received my products well and I am always satisfied, thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/06/2021
Products very well packaged, too bad that before the packaging some gifts were damaged.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/06/2021
My product (makeup base) was opened and the quantity reduced. A bit disappointed for the price I paid.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/06/2021
The site is beautiful and nice without any problems. Thank you
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 15/06/2021
The gifts offered are not what I received
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Response from HT26
Hello Madam,
Thank you for your understanding, the gifts are primarily complementary products to the order that will help contribute to the client's care result, and the choice is also made based on stock availability.
But whatever happens, we always offer more than what the client has chosen.
Best regards,
Customer service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/06/2021
Satisfied.
Order received quickly (3 days).
The products are carefully packaged.
Small downside, the packaging box with the content details and the inscriptions 'lightening products' leaves something to be desired. Personally, I would have preferred a neutral box.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/06/2021
Order received well, however I had requested a gift wrap with a note inside and the recipient received a simple package
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/06/2021
The site is well designed today.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2021
Very good packaging, I received gifts afterwards for the effectiveness of the products too early to give an opinion
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Response from HT26
We thank you and it will be our pleasure to see you again in the online store.
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