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J
Rating: 4 out of 5
good
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Customer reviews of HT26
Trust Attestation
8,8
/10
Overall rating: 8,8 out of 10
Based on 6 796 published reviews
Summary of reviews
HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.
Reviews 2 and 4 stars
Reset filtersS
Rating: 4 out of 5
I used the stain action kit for a long time and saw no results on me in the long term, so I opted for the anti-stain kit and in a few days I had a change hoping that the result stays that way.
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E
Rating: 4 out of 5
I am satisfied with HT26 products, but I was disappointed after receiving a product from the last order that did not have the usual appearance.
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Response from HT26
Hello, Thank you very much for your positive feedback on our HT26 products, we are delighted to know that you are satisfied with them. Regarding the appearance of the product received, please note that we formulate products based on plants and vitamins, without color stabilizers to respect the delicacy of your skin. That is why the color may sometimes vary, but the product remains completely effective. We are here to listen for any additional information you may wish to share. Best regards, The HT26 team
A
Rating: 4 out of 5
Good
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P
Rating: 4 out of 5
Everything is good
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N
Rating: 4 out of 5
4 stars ⭐ because it’s not very practical with your container to get the cream out
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E
Rating: 4 out of 5
Satisfied with fast delivery very good product
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N
Rating: 4 out of 5
I am satisfied with the speed of delivery, and the gifts, hoping to receive something else for my next purchase. Thank you
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F
Rating: 4 out of 5
I sent an email to customer service and never got a reply. Very disappointing although I like all the HT26 products purchased so far for over 13 years.
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M
Rating: 4 out of 5
Fast delivery
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C
Rating: 4 out of 5
Easy to use
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J
Rating: 4 out of 5
Good
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M
Rating: 4 out of 5
No milk suits me except the ht2 range since I was 18 years old today I am 29. I have tried other products due to my financial difficulties but none give me such a beautiful complexion. Only product the price otherwise good product
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M
Rating: 4 out of 5
Perfect site
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C
Rating: 4 out of 5
Some creams are good and others ineffective and too expensive
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N
Rating: 4 out of 5
It suits me well, my skin is glowing
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C
Rating: 4 out of 5
Order sent on time but the milk was half full, too bad. I am only a few days into use. But I already love my products
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A
Rating: 4 out of 5
I liked the speed of delivery
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Y
Rating: 4 out of 5
Very good
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E
Rating: 4 out of 5
Fill some boxes a bit more
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F
Rating: 4 out of 5
I love your products, I am happy with my last order, my delivery was on time and punctual. An excellent listening no matter the request.
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J
Rating: 4 out of 5
I received my order on time. Just a week of use, so I need time to appreciate the product.
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A
Rating: 4 out of 5
Hello to the whole HT26 team, I am satisfied with the promptness of the order, delivery, and your products. However, sometimes I have difficulty finding certain products for the face.
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L
Rating: 4 out of 5
The shipping was fast and the service was great.
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N
Rating: 4 out of 5
I am satisfied with the speed of the delivery
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M
Rating: 4 out of 5
I have only been using this brand for a week. I bought the multi-lightening cream for 40 euros and the HT26 oil for 50 euros, and so far I love the effect it has on my skin... we'll see in the long term.
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F
Rating: 4 out of 5
the customer service's good
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K
Rating: 4 out of 5
Too perfect nothing to say
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A
Rating: 2 out of 5
Order received with an incorrect item and it took a week to get a response on the issue even though I sent an email and called several times. The item was received well afterwards... but still, it was not a very good experience
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Response from HT26
Hello Thank you for sharing your experience with HT26 First of all, we would like to apologise for the inconvenience caused. When preparing your orders, our team always does everything possible to ensure that your order is perfect, and that your products arrive in perfect condition. Nevertheless, we assure you that we will make sure that this situation does not happen again by being more vigilant. Also, do not hesitate to contact us at +33 6 68 91 88 25 to share your complaints so that we can find a solution that will satisfy you. The HT26 Laboratory wishes you a good day
I
Rating: 4 out of 5
Very fast delivery hence this rating, let's see the quality of the product.
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A
Rating: 4 out of 5
Nothing to say, the HT 26 products are top-notch, I use topsygel, its glycerin + its shower gel are great....
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R
Rating: 4 out of 5
Good product. It works slowly, you have to be patient to see the faded effects of my targeted hyperpigmentation problem at the bottom of my face.
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A
Rating: 4 out of 5
Now satisfied with the preparation range after using other ranges. But I find that the range is too expensive. If not effective after several uses. Fast delivery and the connection is impeccable. I recommend the preparation range to those who want a brown and even complexion.
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K
Rating: 4 out of 5
Processing time respected
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O
Rating: 4 out of 5
For now I cannot judge I am starting to use it
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C
Rating: 4 out of 5
Fast delivery but expensive I am satisfied with this order
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E
Rating: 4 out of 5
Thank you
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A
Rating: 4 out of 5
Delivery is fast
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J
Rating: 4 out of 5
I am satisfied with my order received quickly.
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