Customer reviews of HT26

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/10/2018 à 15h31 following a purchase from 25/09/2018

fast and tracked delivery!

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/09/2018 à 16h04 following a purchase from 24/09/2018

Effectiveness in the delay

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/09/2018 à 12h38 following a purchase from 18/09/2018

Nothing to say

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Acheteur Vérifié

Rating: 2 out of 5

Published on 24/09/2018 à 08h16 following a purchase from 10/09/2018

I received the products of poor quality I spent 22 Euro to return the products

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/09/2018 à 02h14 following a purchase from 07/09/2018

everything is compliant except the gift (the hat) that I did not receive instead I got two soaps.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/09/2018 à 06h18 following a purchase from 06/09/2018

Your website is good

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Acheteur Vérifié

Rating: 4 out of 5

Published on 18/09/2018 à 17h05 following a purchase from 14/09/2018

I am starting to use the product I will get back to you by then to tell you more otherwise order received too quickly.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 18/09/2018 à 16h17 following a purchase from 11/09/2018

Very good and well explained the content of the product.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 16/09/2018 à 12h21 following a purchase from 10/09/2018

I tested my products again but well received and thank you for the little gifts

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Acheteur Vérifié

Rating: 4 out of 5

Published on 07/09/2018 à 13h45 following a purchase from 03/09/2018

There is a lot of improvement

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Acheteur Vérifié

Rating: 4 out of 5

Published on 06/09/2018 à 16h56 following a purchase from 26/08/2018

good

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Acheteur Vérifié

Rating: 4 out of 5

Published on 06/09/2018 à 12h39 following a purchase from 02/09/2018

Good

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/09/2018 à 14h36 following a purchase from 29/08/2018

I received the ordered product at work within 72 hours. This is the maximum duration marked on their site.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/09/2018 à 18h34 following a purchase from 29/08/2018

Very good

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/09/2018 à 12h29 following a purchase from 24/08/2018

Good! I received my order (+a hat and wipes), with a bit of delay. For the delivery... but well, it's not your fault, I live in the countryside. I hope next time you will be more expedient. Thank you!

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Acheteur Vérifié

Rating: 2 out of 5

Published on 25/08/2018 à 16h23 following a purchase from 04/08/2018

I received my package after 1 month of waiting. The order was in a box almost completely torn, the products were not even protected and others had already broken packaging.
The lid of the baby milk was broken.
The opened lightening soap, in short all the products were thrown directly into the box and it was not pleasant to see.
Moreover, at the purchase, there were gift items such as a women's hat and some travel-sized toiletries but none of that was ultimately included.
In short, terrible as a protected package and terrible as a delivery time.
In the end, I am charged customs fees.
Too bad, I don't think I will relive this experience.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/08/2018 à 12h51 following a purchase from 20/08/2018

I received my order well and I am happy.... thank you next time

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/08/2018 à 15h47 following a purchase from 16/08/2018

Simple and clear site, easy to navigate, but some products are still expensive for the duration of use.

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Acheteur Vérifié

Rating: 2 out of 5

Published on 21/08/2018 à 22h25 following a purchase from 03/08/2018

I only give 2 stars because for a first order I was disappointed with the service, my order took three weeks to arrive and when I called customer service about it, the lady was not nice at all and I did not like that. I should have given one star but I give the second star because I received many little gifts in my order.

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Response from HT26 Published on 22/08/2018

Hello,
Thank you for your comment.
Unfortunately, the delivery time may be extended for various reasons.
Please feel free to contact us to help you locate your package if the problem recurs.
Best regards

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/08/2018 à 20h44 following a purchase from 15/08/2018

very well organized in sections

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Acheteur Vérifié

Rating: 2 out of 5

Published on 15/08/2018 à 18h19 following a purchase from 08/08/2018

Good

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/08/2018 à 14h16 following a purchase from 23/07/2018

Hello. Thank you for the message. Like me, I have brown skin so the product suits me. Especially I would like to have clear and radiant skin. In this case; the product "based on Glutathione" interests me to reduce the pigment spots on my face. Thank you. Best regards. ELYSE

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Acheteur Vérifié

Rating: 4 out of 5

Published on 09/08/2018 à 15h16 following a purchase from 26/07/2018

Fast delivery. Nothing to report

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Acheteur Vérifié

Rating: 4 out of 5

Published on 08/08/2018 à 22h20 following a purchase from 04/08/2018

Ease, speed to consult the site

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/08/2018 à 19h02 following a purchase from 30/07/2018

Authentic good quality product

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/08/2018 à 16h28 following a purchase from 28/07/2018

Good products, Good qualities,

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/07/2018 à 19h12 following a purchase from 24/07/2018

Very happy because I always receive my orders on time and in good condition

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/07/2018 à 11h42 following a purchase from 17/07/2018

Excellent I love HT26 products

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/07/2018 à 12h36 following a purchase from 23/07/2018

Compliant

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Acheteur Vérifié

Rating: 4 out of 5

Published on 25/07/2018 à 00h44 following a purchase from 17/07/2018

I received my ordered products earlier than expected, the products arrived in good condition. The only thing that irritated me is that the gifts that were sent to me are not the ones that were promised.

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Acheteur Vérifié

Rating: 2 out of 5

Published on 25/07/2018 à 00h06 following a purchase from 08/07/2018

During my order, I had two gifts offered, a hat and a shower gel, but unfortunately upon receiving my order the gifts did not match the photo. Honestly disappointed. Why offer gifts and send junk instead? Instead of the shower gel, I received a lotion and instead of a hat, I received a head net. The reception of my order was on time.

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Response from HT26 Published on 27/07/2018

Hello,
Thank you for your comment.
We suggest you choose your gifts in travel size, if that hasn't been done, we offer you travel size products based on your purchase to help you discover our ranges.
Regarding the hat, we offer different models every week to cater to all tastes.
When you place your next order, I invite you to let us know if you have a preference for a hat and your gifts.
We will be happy to offer you what you have chosen within the limits of available stock.
Best regards,

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/07/2018 à 16h20 following a purchase from 18/07/2018

Quick delivery and careful packaging.... Bravo.... However, the hat does not look like the photo, nothing serious since it was a gift
It won't stop me from ordering nourishing oils from you.

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Acheteur Vérifié

Rating: 2 out of 5

Published on 23/07/2018 à 04h03 following a purchase from 05/07/2018

Bad because I didn't receive the order, I stayed almost 10 days at home and when I received the message that the package had arrived, I went to the post office and was told to go pick it up at the main post office because the address is incomplete.

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Response from HT26 Published on 23/07/2018

Hello, Thank you for your comment. We sincerely apologize for this long delivery delay. If you encounter any issues again, I invite you to let us know as soon as you feel the delay is too long, so we can locate your package. Best regards

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Acheteur Vérifié

Rating: 2 out of 5

Published on 20/07/2018 à 21h32 following a purchase from 13/07/2018

The site is good however I had gift products inside at the time of purchase that I did not receive at all

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Response from HT26 Published on 23/07/2018

Hello Mrs. Badinane,
Thank you for your comment.
We offer you travel size products based on your purchase to help you discover our different ranges.
If you did not receive a hat, we were then out of stock.
Travel size products like soaps were offered to you instead.
Best regards,

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Acheteur Vérifié

Rating: 4 out of 5

Published on 18/07/2018 à 12h59 following a purchase from 10/07/2018

fairly quick delivery, I received my order within 72 hours

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Acheteur Vérifié

Rating: 4 out of 5

Published on 18/07/2018 à 12h35 following a purchase from 10/07/2018

Order received on time. Waiting regarding the products the result.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 14/07/2018 à 19h54 following a purchase from 07/07/2018

The delivery was quick. During my order, I was kindly asked if I wanted a nice gift-style box with it. But in the end, I just got a normal box with HT26 written on it lol

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Acheteur Vérifié

Rating: 4 out of 5

Published on 14/07/2018 à 18h01 following a purchase from 03/07/2018

Very good site

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Acheteur Vérifié

Rating: 4 out of 5

Published on 14/07/2018 à 14h24 following a purchase from 04/07/2018

He is one of the best. Prompt, satisfactory, and secure. All the necessary information is there and it is easy to use.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 14/07/2018 à 14h08 following a purchase from 28/06/2018

I take away one star because the package was dropped off at a post office located very far from home, otherwise everything else was perfect

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