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A
Rating: 4 out of 5
Very good product
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Customer reviews of HT26
Trust Attestation
8,8
/10
Overall rating: 8,8 out of 10
Based on 6 796 published reviews
Summary of reviews
HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.
Reviews 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
serious
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A
Rating: 2 out of 5
The site is good but my last order was a disaster. The wait was too long
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Response from HT26
Hello Mrs. Kom,
We thank you for your comment.
Unfortunately, several reasons can delay the delivery of our packages.
We are entirely at your disposal if this problem occurs again.
We will do everything possible for you to receive your package in better conditions.
Best regards,
Prysca
HT26
We thank you for your comment.
Unfortunately, several reasons can delay the delivery of our packages.
We are entirely at your disposal if this problem occurs again.
We will do everything possible for you to receive your package in better conditions.
Best regards,
Prysca
HT26
A
Rating: 2 out of 5
Poorly packaged package and really very badly. I often received a nice package and this time I don't even want to recommend, I prefer to go to the store next time
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Response from HT26
Hello Mrs. Mvondo,
We thank you for your comment.
We do everything possible to ensure that your package does not suffer damage during transport.
Unfortunately, incidents of this kind are always present.
Thanks to your feedback, we will be more vigilant about the packaging of packages.
Best regards,
Prysca
HT26
We thank you for your comment.
We do everything possible to ensure that your package does not suffer damage during transport.
Unfortunately, incidents of this kind are always present.
Thanks to your feedback, we will be more vigilant about the packaging of packages.
Best regards,
Prysca
HT26
A
Rating: 4 out of 5
satisfied
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A
Rating: 4 out of 5
good
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A
Rating: 4 out of 5
It went well dirtying
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A
Rating: 4 out of 5
Okay
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A
Rating: 4 out of 5
I received my order but not the indicated gifts.
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A
Rating: 4 out of 5
average
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A
Rating: 4 out of 5
I was able to retrieve my order without any problem
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A
Rating: 4 out of 5
the site is simple I easily ordered my product and received it on time. However, what is unfortunate is that customer reviews on the products are not visible whereas I would have liked to have feedback before ordering.
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A
Rating: 4 out of 5
Good site nothing to say
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A
Rating: 4 out of 5
The delivery is fast nothing to say they pack the parcels with great care I appreciate
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A
Rating: 4 out of 5
I would like to have a discount card, I have been ordering from you for a long time and still no discount card, thank you
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Response from HT26
Hello Mrs. Joncour, We thank you for your comment. To reward your loyalty, we offer you 3 euros off for each order over 100 euros. This discount is valid immediately on your next purchase. On your account, go to 'my loyalty points'. Best regards, Prysca HT26
A
Rating: 4 out of 5
This is the first time I visit this site and I was satisfied
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Good, fast delivery
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A
Rating: 4 out of 5
I like it
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A
Rating: 4 out of 5
Simple because items are well specified which makes searching easier: face, body, etc
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A
Rating: 4 out of 5
a wide choice of products. programs according to skin types and that's great
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A
Rating: 4 out of 5
Very beautiful, the hair is soft and of good quality; with the beautiful gift pouch, the only downside is that the wig's hair falls out!
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A
Rating: 4 out of 5
Good order and came as expected
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A
Rating: 4 out of 5
Fast service. Good telephone attention.
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A
Rating: 4 out of 5
Good product received quickly, thank you
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A
Rating: 4 out of 5
Satisfied as usual, but I find that the small gifts offered are not up to the orders, you could honestly offer better. that's my point of view. Otherwise, I am a loyal customer and I believe I will remain so because I am very satisfied with the quality of the products.
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A
Rating: 4 out of 5
Excellent
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A
Rating: 2 out of 5
I just received it, we'll see what it gives
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A
Rating: 4 out of 5
9/10
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Good, but the packaging does not provide enough discretion.
Everyone sees the details of my order
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Everyone sees the details of my order
A
Rating: 4 out of 5
The only problem is that there are products in the catalog that are not found on the site. For example, capsules, coconut oils, and others, so we cannot order them or maybe it's just me who doesn't know how to go about it. If that's the case, help me to succeed for my next order. Thank you
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A
Rating: 4 out of 5
I received the order and I am happy, both are there.
Unfortunately, I do not always benefit from a discount voucher on this same product but otherwise this site is secure and I like that.
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Unfortunately, I do not always benefit from a discount voucher on this same product but otherwise this site is secure and I like that.
A
Rating: 4 out of 5
I have only been waiting for 3 days to see...
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A
Rating: 2 out of 5
I give 2 stars because received in 4 days... otherwise one of the products is non-compliant and no one to solve the problem. It's a shame because I thought Ht26 had enough professionals for that... now I have to fight to get a refund.
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A
Rating: 4 out of 5
Very satisfied with the order
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A
Rating: 2 out of 5
a bit difficult to navigate. For the quality of the products, the site needs to be reviewed or improved
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A
Rating: 4 out of 5
very good site HT26, I have never been disappointed, I always received my orders in good condition
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A
Rating: 4 out of 5
...I am a customer who always buys in large quantities.....but no discount voucher, no advantage from you....it's a shame
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A
Rating: 2 out of 5
The shower gel arrived broken, the cream arrived in good condition
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