HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.
The navigation is fine, however a small downside just for this order, the gifts written on the invoice, I received nothing. I was a bit disappointed because they usually put one or more gifts. Well, that won't stop me from ordering. The products are great.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/04/2023
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/04/2023
Very good, fast and efficient
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2023
no comment
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2023
It's good. Convenient and quite fast!
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Response from HT26
Thank you very much for your feedback.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/04/2023
I would like you to further improve customer service, since the products cost us a sum to achieve the goal of a good shade, but personally noticing that you sent me the Beauty capsules already nearing expiration curiously it was a product that was not on my order instead it was vitality capsules... and I made a complaint to not have a favorable response and I am the one who bears the loss since this product is expired, I was not satisfied and your service was unable to restore my rights, moreover for my daughter's topsygel range there was almost nothing of the serum but it's a bit disappointing, I always place orders over 900€ but I do not expect dissatisfaction improve your services by checking the products and not substituting one product for another thank you.
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Response from HT26
Hello, We have taken your feedback into account and we are working daily to improve our customer service to provide you with the best service. We are sorry that you experienced this bad experience. We will ensure that these mistakes do not happen again during your future orders. Hoping that you were able to enjoy the rest of your products without any other problems.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/04/2023
Fast delivery.
But I did not receive the pouch and yet I bought the anti-spot kit.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2023
Arrived quickly with lots of little gifts....
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Response from HT26
We thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2023
The presentation of the site is good overall but it could be improved.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/03/2023
Well, the clarifications need to be improved otherwise it hydrates well but it doesn't lighten.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/03/2023
Satisfactory
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2023
Simple and fast navigation
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/03/2023
I am satisfied with the delivery, it was really fast, given the distance from the major cities of France.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/03/2023
Good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2023
I received my order on time but the packaging showed the photo of the product I ordered. No discretion. It's been two weeks since I've been using it and my face hasn't changed. I haven't had any glow anyway
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/03/2023
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/03/2023
Hi. I loved the fact that I received my order on time, and I am happy with my product. Many thanks
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/02/2023
Very good product I recommend
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Response from HT26
Thank you for your feedback see you soon
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2023
No results yet but I like the texture
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Response from HT26
You will not be disappointed Do not hesitate to send us your feedback
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/02/2023
One of the products had no labels there is a traceability problem.
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Response from HT26
The Topsygel serum we just received. Rest assured, it is a compliant product. Thank you for your understanding.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2023
Fast delivery, very good product. I get the results, very happy
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Response from HT26
Thank you for your feedback See you soon
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2023
Correct
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Response from HT26
Thank you for this word
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2023
I am ordering for the first time. I am satisfied for now.
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Response from HT26
thank you glad that you liked it see you soon
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2023
Very good delivery time, the products were intact, too bad I did not receive the little personalized card that I had requested in my order
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/02/2023
DHL is excessively expensive. Please offer other less costly options.
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Response from HT26
We offer DHL for the insurance and security of your order and given your location, DHL remains the most reliable partner. Best regards, The HT26 customer service team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2023
I was satisfied on all levels for my first order on the HT26 site. Thank you very much to you.
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Response from HT26
We warmly thank you for sharing your satisfaction. We hope to see you online again soon. Best regards, the customer service team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2023
I ordered on this site, they sent me another product afterwards. I refused it and returned it because the product did not meet my expectations. I received another product in its place. Which suited me. Nothing to complain about.
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Response from HT26
Of course and knowing that our services have met your expectations motivates us more every day. Best regards, The HT26 customer service team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2023
I have received the products and I am observing. I will give you my first impression in two weeks
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Response from HT26
Thank you, you will not be disappointed. See you soon
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2023
arrived quickly, we will see in use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2023
the delivery was fast
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Response from HT26
Thank you for your review and your satisfaction The customer service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/01/2023
Fast delivery to Germany. Satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/01/2023
This is the first time I use the product I ordered it and within 48 hours I received the products. And I hope to solve my facial problem ... for now not bad I will wait a month to see the results. I took a set of scrub lotion and face cream
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2023
Satisfied Thank you ht26 however there are no different foundation colors indicated it's not specified for example I am Sarah mocha
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/01/2023
Satisfied customer fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/01/2023
I find that the products are good.
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Response from HT26
Thank you for your words, we are delighted that our care meets your expectations.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/01/2023
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/01/2023
The delivery is very fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/01/2023
THE DELIVERY WAS QUICK BUT THE COMMUNICATION IS POOR, NO ACKNOWLEDGEMENT EMAIL FROM HT 26 AFTER PLACING ORDERS AND NO TRACKING EMAIL FROM THE DELIVERY COMPANY ALSO, YOU ARE LEFT WAITING NOT KNOWING WHEN ORDERS WOULD ARRIVE.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/12/2022
Good body lotion
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2023
We have received the package we will give our opinion after use
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