Customer reviews of HT26

Trust Attestation
8,8 /10
Overall rating: 8,8 out of 10
Based on 6 722 published reviews

Summary of reviews

HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.

Reviews 2 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2018
Don't be afraid very good site products arrived very quickly I will try them!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2018
Very moisturizing milk, I highly recommend it especially for dry skin.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2018
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2018
Very responsive service
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2018
The order was a bit delayed compared to the expected delivery date. But otherwise, the product is great, the baby body lotion is thick as I expected and absorbs very well. No need to add baby oil inside. My little one is gradually regaining his beautiful soft skin and his lovely birth complexion. I hope all other boxes will be as thick as the first one I opened. As for the baby soap, it is amazing, it worked wonders on my son's skin, it is very gentle and softens the child's skin, I recommend it to all mothers who are pregnant or who have just given birth to buy the HT 26 baby range for their child. The composition of the baby lotion and soap enriched with sweet almond oil is just great. As for the baby shower gel, it didn't suit my son since he had eczema, the superfat soap works wonders on his skin, no more itching from eczema. I am very satisfied with the soap and the cleansing lotion. I use topsygel brightening, I have regained my even complexion that I had lost due to childbirth, with HT 26 products you have to be patient otherwise you will get very discouraged, it is with time that I see the effect on my son's skin and on my skin, now I use topsygel clarifying it is also great accompanied by the topsygel shower gel with vitamin C.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2018
Magnificent delivery the next day it's really worth it thank you again!!!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2018
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2018
attentive, fast
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2018
Great
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2018
It was good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2018
serious and fast
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2018
The service is impeccable
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2018
It's been a month since I've been using HT26 products and I admit that I am pleasantly surprised and very happy with the results that were already visible after a week. And thanks also for the little gifts. However, the packaging leaves much to be desired.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/07/2018
Disappointed with my last delivery because the milk leaked in the box. I only had half of the bottle left. I sent an email to report it and I just received an apology response.
Translated reviews
Response from HT26
Hello, Thank you for your comment. We invite you to contact us at 01 40 18 51 00 to address your complaint with you. Best regards
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2018
Reassuring and very welcoming
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2018
I note on my order of more than 2 months. I have a noticeable result on my armpits which were darker compared to the rest of my body as I am of mixed race. The HT26 cream has significantly reduced the spots under my arms. Thank you for sending me a discreet package without external advertising. I recommend HT26
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2018
The HT26 site is easy to understand
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2018
There were errors after I placed my order, I made a complaint and it was well rectified, I was very happy thank you to customer service
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2018
You should add chat to allow exchanges to get information about the product
Translated reviews
Response from HT26
Hello Mrs. Dewitte,
We thank you for your comment.
We offer chat on our website.
If it is not active when you are ready to exchange, I invite you to use WhatsApp HT26 at +33 1 40 18 51 00.
Best regards
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2018
Order well received and well packaged Thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2018
Fast service and good order tracking
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2018
Very clear and explicit site.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2018
Absolutely happy
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2018
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2018
Satisfied with my orders
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/06/2018
How well received in time the milk very poor quality it does not meet my expectations. It darkened my skin on the face already at the base I have problems with spots on the face that I manage to get rid of, but with this face cream it's worse already that it's satisfaction or refund because I am very very disappointed I stopped using it. If you have any advice to give regarding my face because I have very sensitive skin! And for the gift I did not receive what you described just samples and a hat.
Translated reviews
Response from HT26
Hello Mrs. Massaratou,
We thank you for your comment.
The multi-lightening milk can be used with a serum to give more active ingredients to the milk.
Moreover, to treat your spots and give you radiance, we have the Preparation range which is effective against spots.
For that, know that you need a complete range to set up a daily skincare routine.
This routine consists of a soap, a scrub, a facial lotion, a body serum, a body milk, a day cream, and a night cream for the face.
By effectively using all these products you should eliminate your spots, which will unify your complexion.
We are at your disposal by email ([email protected]) or at 01 40 18 51 00.
Do not hesitate to contact us for any information.
Regarding your gifts, we offer you travel-sized products corresponding to your purchase and to let you discover our products.
The hats change every week.
Best regards,
Prysca
HT26
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2018
Fast simple and effective highly recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2018
Easy to order but didn’t receive the free gift as stated in the order, just a few samples
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2018
The only drawback I noticed is that the listed gifts are not always present in the box upon delivery of the order. For example, often out of 3 mentioned gifts, we only find 1 or 2 in the box with the order, often even nothing.
Translated reviews
Response from HT26
Hello Mrs. Naminata,
We thank you for your comment.
The travel-sized products are always offered based on your purchase.
Depending on the amount of your order, you always have 1 or 2 travel-sized products.
Additionally, if we are out of stock of hats at the time of your order, we offer you travel-sized products as well as brightening wipes.
Prysca
HT26
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2018
Excellent
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2018
These reassure the site ht26.com
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2018
Reliable and satisfying!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2018
Nothing to say
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2018
I am satisfied with my order Thank you very much HT26
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2018
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2018
I have a good experience and I will come back again to buy more I would have wished that international shipping was not so high.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/06/2018
Fast delivery, I love it. After two weeks of using the products I will give an additional review
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2018
Best
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2018
I am satisfied with the service of Ht26.com because I always receive the multi-lightening product as soon as possible.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/06/2018
I received my order but the wait was long. It would be better to put it in my mailbox.
Furthermore, I would like you to give me the gift actions scrub, cream, lotion etc. Gel for baby I do not use. Thank you
Translated reviews
Response from HT26
Hello Mrs. Bihiyang,
Thank you for your comment.
We apologize for the inconvenience caused.
The delivery time is indeed quite fast but our carrier may encounter difficulties during the delivery of your packages.
Moreover, we offer delivery in 48h/72h against signature, which means you must be delivered in person.
For your gifts, we do not offer lotion or scrub in travel size.
We offer travel size products to let you discover our different products.
Furthermore, if you have preferences, do not hesitate to mention it when placing your order.
Best regards,
Prysca
HT26