Customer reviews of HT26

8,8 /10

Based on 6 722 published reviews

5 4 442 66% 4 1 317 20% 3 411 6% 2 172 3% 1 380 6%

Summary of reviews

HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.

Reviews 2 and 5 stars

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Acheteur Vérifié

Published on 14/04/2023 à 00h27 following a purchase from 06/04/2023

I received my products and I love them.

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Acheteur Vérifié

Published on 13/04/2023 à 08h22 following a purchase from 05/04/2023

Good products.

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Acheteur Vérifié

Published on 12/04/2023 à 15h13 following a purchase from 05/04/2023

Great

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Acheteur Vérifié

Published on 11/04/2023 à 13h11 following a purchase from 04/04/2023

I would like you to further improve customer service, since the products cost us a sum to achieve the goal of a good shade, but personally noticing that you sent me the Beauty capsules already nearing expiration curiously it was a product that was not on my order instead it was vitality capsules... and I made a complaint to not have a favorable response and I am the one who bears the loss since this product is expired, I was not satisfied and your service was unable to restore my rights, moreover for my daughter's topsygel range there was almost nothing of the serum but it's a bit disappointing, I always place orders over 900€ but I do not expect dissatisfaction improve your services by checking the products and not substituting one product for another thank you.

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Response from HT26 Published on 14/04/2023

Hello, We have taken your feedback into account and we are working daily to improve our customer service to provide you with the best service. We are sorry that you experienced this bad experience. We will ensure that these mistakes do not happen again during your future orders. Hoping that you were able to enjoy the rest of your products without any other problems.

Acheteur Vérifié

Published on 07/04/2023 à 06h22 following a purchase from 30/03/2023

The products are great, but the estimated number of days for delivery was not respected at all. From now on, it should be reviewed and remedied.

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Acheteur Vérifié

Published on 06/04/2023 à 14h06 following a purchase from 29/03/2023

Very responsive site and very fast delivery, now to see the effectiveness of the ordered products

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Acheteur Vérifié

Published on 06/04/2023 à 12h49 following a purchase from 28/03/2023

Very good products, and the delivery was very fast.

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Acheteur Vérifié

Published on 04/04/2023 à 18h37 following a purchase from 28/03/2023

Everything is fine

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Acheteur Vérifié

Published on 04/04/2023 à 11h35 following a purchase from 28/03/2023

I like my purchases

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Acheteur Vérifié

Published on 03/04/2023 à 17h26 following a purchase from 27/03/2023

Order arrived in excellent condition. I know the products because I use them often. Excellent quality

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Acheteur Vérifié

Published on 02/04/2023 à 17h01 following a purchase from 26/03/2023

I love your brand mashalla

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Acheteur Vérifié

Published on 02/04/2023 à 12h19 following a purchase from 25/03/2023

Great

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Acheteur Vérifié

Published on 01/04/2023 à 08h00 following a purchase from 13/03/2023

Excellent.

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Acheteur Vérifié

Published on 31/03/2023 à 16h46 following a purchase from 24/03/2023

I love your products and delivery was the best ...

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Acheteur Vérifié

Published on 29/03/2023 à 16h30 following a purchase from 21/03/2023

Very professional

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Acheteur Vérifié

Published on 28/03/2023 à 12h45 following a purchase from 21/03/2023

Good as usual

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Acheteur Vérifié

Published on 28/03/2023 à 00h53 following a purchase from 19/03/2023

I received my package 48 hours after my order, really great!

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Acheteur Vérifié

Published on 27/03/2023 à 11h52 following a purchase from 20/03/2023

Work great in my skin

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Acheteur Vérifié

Published on 26/03/2023 à 14h05 following a purchase from 19/03/2023

Fast shipping and 100% original

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Acheteur Vérifié

Published on 26/03/2023 à 09h40 following a purchase from 07/03/2023

I am satisfied with my order

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Response from HT26 Published on 20/04/2023

We are happy to see your satisfaction Thank you

Acheteur Vérifié

Published on 25/03/2023 à 16h18 following a purchase from 17/03/2023

I am very satisfied with the delivery and navigation. Thank you.

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Acheteur Vérifié

Published on 25/03/2023 à 15h30 following a purchase from 17/03/2023

Hello, I give you 8 out of 10, congratulations.

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Acheteur Vérifié

Published on 24/03/2023 à 09h02 following a purchase from 06/03/2023

My order arrived well. The service was fast. Thank you.

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Response from HT26 Published on 30/03/2023

Thank you for this review! We are satisfied with it.

Acheteur Vérifié

Published on 23/03/2023 à 18h27 following a purchase from 16/03/2023

Really satisfied with the way my order was processed. I would like to say that this lady did her job with respect and professionalism. We need brave women like her to move things forward. Congratulations.

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Response from HT26 Published on 30/03/2023

We warmly thank you for expressing your satisfaction. Best regards, Eym. from HT26 Customer Service.

Acheteur Vérifié

Published on 22/03/2023 à 17h55 following a purchase from 15/03/2023

I received my package yesterday, and I started using the products, I find that it is a great product for my spots, thank you very much.

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Response from HT26 Published on 30/03/2023

Hello, yes our products meet the needs of the customers. It is a pleasure to know you are satisfied. Best regards, customer service,

Acheteur Vérifié

Published on 20/03/2023 à 18h46 following a purchase from 13/03/2023

Hello, I am very satisfied with your welcome, your service, and all the products, very good product, I really like the creams.

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Response from HT26 Published on 30/03/2023

Hello, We appreciate your message. It motivates us more and more every day. Best regards, Customer service

Acheteur Vérifié

Published on 20/03/2023 à 18h31 following a purchase from 12/03/2023

Super good product, fast delivery and thank you for the nice little gift.

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Response from HT26 Published on 30/03/2023

Thank you for your message. It was a pleasure for us to let you discover other products in samples. Best regards, The HT26 customer service team.

Acheteur Vérifié

Published on 19/03/2023 à 12h44 following a purchase from 12/03/2023

Very good experience.

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Acheteur Vérifié

Published on 19/03/2023 à 08h44 following a purchase from 01/03/2023

Order arrived safely and in good condition

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Response from HT26 Published on 30/03/2023

Hello, Don't hesitate to come back to see us. Best regards, The customer service ht26

Acheteur Vérifié

Published on 18/03/2023 à 20h51 following a purchase from 11/03/2023

All OK, thank you very much.

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Acheteur Vérifié

Published on 18/03/2023 à 16h25 following a purchase from 10/03/2023

It is a good soap. I have been using it for 8 years. But the color of the recent purchase looks different.

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Acheteur Vérifié

Published on 17/03/2023 à 12h12 following a purchase from 06/03/2023

The product arrived well and I started using it and it cleans very well and I would like to use the products for a month to see how it goes

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Acheteur Vérifié

Published on 16/03/2023 à 15h57 following a purchase from 08/03/2023

Magnificent

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Acheteur Vérifié

Published on 13/03/2023 à 15h44 following a purchase from 06/03/2023

Perfect

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Response from HT26 Published on 14/03/2023

Thank you for your feedback See you soon

Acheteur Vérifié

Published on 13/03/2023 à 12h32 following a purchase from 06/03/2023

I would say that since I placed my order online, I am satisfied with the service.

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Response from HT26 Published on 14/03/2023

Thank you for this review Knowing that our service meets your expectations motivates us every day See you soon

Acheteur Vérifié

Published on 12/03/2023 à 19h02 following a purchase from 21/02/2023

The site is so well detailed, with beauty tips and routines: which made my choice of products easier. I am in the USA and the delivery was super fast. I am still amazed!!!

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Acheteur Vérifié

Published on 11/03/2023 à 19h06 following a purchase from 02/03/2023

Very good and easy. I recommend

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Acheteur Vérifié

Published on 10/03/2023 à 23h42 following a purchase from 20/02/2023

Top site

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Acheteur Vérifié

Published on 10/03/2023 à 17h42 following a purchase from 01/03/2023

Great

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Acheteur Vérifié

Published on 09/03/2023 à 16h12 following a purchase from 02/03/2023

I am very happy because my order was well placed, and the delivery is very fast, especially the quality of the products is great

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Response from HT26 Published on 14/03/2023

Thank you for your feedback, feel free to talk about it with others. Best regards, The customer service team