HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.
I give 2 stars only because I like the brand's products but my bad rating is to wake up the customer service to whom I have written for a week about my last order with 4 emails that are still unanswered. Regarding the product, it is not the product I wanted so I have not used it, it is still packaged. I wanted another product that I had already bought at the pharmacy. 7€ cheaper than on the official site but I had no choice because it's a great product (the one I wanted) and I moved far from that pharmacy with it. So for this cream, I have nothing to say. And I am still waiting for a response from customer service regarding my order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2022
I love the cream and it's great, thank you for the gifts.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2022
Very good product
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/12/2022
Error on the delivered products, however I received the correct item within 24 hours. Nevertheless, the customer service is deplorable.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2022
I realize that these products are very good for consumers identified as having sensitive skin :)
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/12/2022
The site is extremely slow regardless of the device I use and the place where I consult it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2022
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2022
I have always loved HT 26 products, for over 20 years I have never used anything else, for me they are the best
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/11/2022
Quite disappointed by the whitening milk bottle with glutathione
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2022
Classy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2022
I am still surprised not to find an invoice in my package that summarizes my order. I have to check my homemade list to make sure nothing is forgotten.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2022
Delighted
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2022
Very good. Well-packaged order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2022
I love the combination of anti-spot lotion and intensive cream. My skin is so much softer after this treatment
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2022
I received my order in 48 hours, thank you HT26 team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2022
The secret of my soft skin and yellow complexion
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/11/2022
Usually your packages arrive in a box which I greatly appreciate. But this time you sent it to me in a bag that I unfortunately received in bad condition, I mean it was torn.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2022
Satisfaction, after surely an error in your order taking. But in general I have never been disappointed by your services and the quality of the products which are good for me.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2022
So good, I recommend it
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2022
Very fast shipping, I recommend it
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2022
Hello
Until now I have always been satisfied with my HT26 orders both in terms of product quality and service speed. Therefore, if I had to evaluate you, I would give you a score of 18/20
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/11/2022
I did not get everything I ordered. The baby bathing soaps I ordered did not come and the eau de roulette came but was open and had spilled.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2022
I started only a week ago, I was apprehensive about the smell but honestly nothing to say, the product smells super good, let's wait and see the results... however, I received two gifts instead of three as promised... Still, thank you very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2022
Hello, the service is quick and the people are nice, it’s very pleasant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2022
Perfect, thank you for the oils as gifts
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2022
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2022
Good product, fast delivery THANK YOU
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2022
Since 2015 I have been using HT26 products, my skin is soft, I had stretch marks but they have disappeared. Sorry I don't know French very well. Clients like HT26 products as treatment for those who have used products with hydroquinone. Really we thank HT26 for offering quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2022
Very good
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Response from HT26
Hello to you, We thank you for your message! We do our best to satisfy all our customers. Hoping to see you again very soon on our site Laboratory HT26
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2022
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2022
Everything was perfect
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Response from HT26
Hello to you, We thank you for your message! Glad you are satisfied with your order. Hoping to see you again very soon on our site! Laboratory HT26
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2022
The package arrived quickly Well packaged with a nice little gift and a small discount. I will definitely recommend!! I recommend
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Response from HT26
Hello to you, We sincerely thank you for your message! Orders are prepared (with great care) and shipped as soon as possible. Gifts are included in every package. See you very soon on our site! Laboratory HT26
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2022
Great service and quick delivery, happy with HT26 always.
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Response from HT26
Hello, Thanks for your message and your support See you soon on our website! Laboratory HT26
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2022
I have been using HT26 products for a while. I am perfectly satisfied with some products. So thank you. The only thing I can suggest is to let me discover other HT26 products through samples.
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Response from HT26
Hello to you, We thank you for your message! Glad that you are satisfied with our products, which have proven their effectiveness for many years. Gifts are included in every package to let you discover our different ranges. For your information: Right now, two massage oils and a shower gel (travel size) exfoliating or nourishing from the Wax range make up your package! Hoping to see you again very soon on ht26.com Laboratory HT26
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2022
Great service and quick delivery.
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Response from HT26
Hello, Thanks a lot for your message and your support See you soon on our website! Laboratory HT26
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2022
Thank you for the delivery.
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Response from HT26
Hello to you, We thank you for your message! Glad that you are satisfied. See you very soon on our site! Laboratory HT26
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2022
My order arrived very quickly and thank you for the gift I am happy
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Response from HT26
Hello to you, We thank you for your message! Orders are prepared and shipped in record time. Hoping to see you again very soon on ht26.com Laboratory HT26
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2022
I am totally satisfied, as the delivery is fast and scheduled as indicated by Chronopost in addition to the gifts that were offered to me
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Response from HT26
Hello to you, We thank you for your message! Glad that you are satisfied, the packages are shipped as soon as possible. Gifts are included in every order. See you very soon on our site! Laboratory HT26
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