Customer reviews of HT26

8,8 /10

Based on 6 722 published reviews

5 4 442 66% 4 1 317 20% 3 411 6% 2 172 3% 1 380 6%

Summary of reviews

HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.

2 star reviews

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Acheteur Vérifié

Published on 17/03/2017 à 13h54 following a purchase from 13/03/2017

The ht26 products are not very lightening as you say. The skin is, however, soft.

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Acheteur Vérifié

Published on 12/02/2017 à 11h01 following a purchase from 06/02/2017

Hello, I am not satisfied because I received a shower gel other than the one I ordered.

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Acheteur Vérifié

Published on 04/02/2017 à 10h02 following a purchase from 28/01/2017

Good

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Acheteur Vérifié

Published on 22/12/2016 à 14h16 following a purchase from 12/12/2016

Delivery too long... a week for a delivery is excessive!!!

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Acheteur Vérifié

Published on 09/11/2016 à 18h01 following a purchase from 03/11/2016

I did not receive my entire order, missing one product. I ordered 2 toothpastes and only received one. A bit disappointed with my order, complaint made by phone, still waiting for a response.

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Acheteur Vérifié

Published on 22/10/2016 à 16h19 following a purchase from 12/10/2016

5. Good site but not up to the expectations regarding the products ordered online. Still waiting for a response regarding the claim of a damaged product upon delivery.

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Acheteur Vérifié

Published on 08/09/2016 à 12h58 following a purchase from 03/09/2016

Good

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Acheteur Vérifié

Published on 08/06/2016 à 14h54 following a purchase from 23/05/2016

My package arrived at my home opened and with missing products.

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Acheteur Vérifié

Published on 03/05/2016 à 23h51 following a purchase from 29/03/2016

The Face kit does not work at all, I end up with a dark face and a light body. The body lotion is perfect, I appreciate it a lot. When I received the products, the night cream was spilled in the package, I lost more than half. I wrote but until today no one has replied.

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Acheteur Vérifié

Published on 03/05/2016 à 22h12 following a purchase from 14/04/2016

I didn't like the product, I used it only once. It seems like there are little seeds in the carrot milk.
The 90 lotion also burned my face. I had to use natural shea butter which hydrated my face. Now it's starting to get better. I don't want to use this product anymore. And I paid €30 to pick up the package at the post office. However, I had used royal 8 years ago and I liked it well.
Thank you

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Acheteur Vérifié

Published on 03/05/2016 à 17h35 following a purchase from 07/02/2016

I am a professional and I buy my products at retail price so I lose clientele for the price

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Acheteur Vérifié

Published on 03/05/2016 à 15h03 following a purchase from 08/03/2016

Because there is no advisor available to address concerns

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