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K
Rating: 5 out of 5
I am very satisfied with the products and the quick delivery time.
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Customer reviews of HT26
Trust Attestation
8,8
/10
Overall rating: 8,8 out of 10
Based on 6 796 published reviews
Summary of reviews
HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.
Reviews 3, 4 and 5 stars
Reset filtersG
Rating: 5 out of 5
The order was shipped on the scheduled date.
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M
Rating: 3 out of 5
Delivery not fast.
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E
Rating: 3 out of 5
I am disappointed because my package arrived open, one of the activating serums is missing since I ordered two. I sent a message to notify, unfortunately nothing has been done. Thank you. I am used to ordering online and receiving my package without fail.
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M
Rating: 5 out of 5
My satisfaction was wowwww
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F
Rating: 5 out of 5
Welcoming and fast team.
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M
Rating: 4 out of 5
I have been using HT26 products for several years, I order on the site and I am satisfied. The products are of good quality and the customer service is responsive and attentive.
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M
Rating: 5 out of 5
Perfect, nothing to report
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M
Rating: 5 out of 5
Remarkable, I congratulate you on your service; I will always be your customer, thank you very much.
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L
Rating: 5 out of 5
PERFECT
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L
Rating: 4 out of 5
Satisfied!
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N
Rating: 5 out of 5
Delivery without any problems, thank you.
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M
Rating: 3 out of 5
Average delivery time with correct products. No long waits. Downside: website difficult to navigate. Please attach pictures alongside text when describing products in sets. Give the option to add a specific product found in the set without having to navigate the website all over again. This will encourage extra purchases within a set of products.
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A
Rating: 5 out of 5
Your products are excellent and I can't do without them anymore.
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A
Rating: 5 out of 5
Great as always.
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L
Rating: 5 out of 5
Very very nice, soft and creamy
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Z
Rating: 5 out of 5
Fast delivery, well packaged. I will return in some time to give my opinion on the quality of the product.
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S
Rating: 4 out of 5
Very fast delivery
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H
Rating: 5 out of 5
Fast delivery
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R
Rating: 5 out of 5
The products are effective, thank you very much.
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A
Rating: 3 out of 5
The cap of the aloe vera oil broke in less than 2 days. The body cream and soap are great but the oil is so-so.
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F
Rating: 5 out of 5
I easily placed my order and received it quickly as they said. I just started using it and it seems to be going well as I notice a favorable change in my skin.
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A
Rating: 5 out of 5
Very good and well
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C
Rating: 5 out of 5
I appreciated the speed with which you handled the request. I will test this new range and I hope it will be good for my complexion. Thank you.
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A
Rating: 5 out of 5
Very good advice
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P
Rating: 5 out of 5
Very satisfied. Fast delivery
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A
Rating: 5 out of 5
Impeccable service and fast delivery. Thank you
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M
Rating: 4 out of 5
It might be interesting to have details on which skin type corresponds to each product. But that is certainly asking for more than necessary.
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Response from HT26
Hello madam, Thank you for sharing your experience with HT26. Our products are formulated by a team of five pharmacy doctors who carefully select plants and vitamins for their quality and effectiveness. All our staff members available to advise you have been trained by this same team of pharmacists and are at your disposal to inform you and provide you with the information you will need. You can contact them at +33 6 68 91 88 25, at +33 1 45 23 12 14, or for any order-related inquiries, contact customer service at +33 1 40 18 51 00 or by email at [email protected]. The HT26 team wishes you an excellent day.
J
Rating: 5 out of 5
Excellent customer service as very responsive, focused on results...
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A
Rating: 5 out of 5
Very good cream
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M
Rating: 3 out of 5
My order has still not been delivered
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C
Rating: 3 out of 5
I did not receive the additional purchase gifts as is often the case.
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E
Rating: 5 out of 5
Fast shipping
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F
Rating: 5 out of 5
Quick handling of the order and delivery
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J
Rating: 5 out of 5
I am very happy to have received my package, I believe I will be a lifelong customer with you, the delivery is very fast, thank you very much.
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S
Rating: 5 out of 5
Quick handling of orders, as well as shipping.
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L
Rating: 4 out of 5
Good product
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S
Rating: 5 out of 5
Very good
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D
Rating: 4 out of 5
Delivery problem but resolved by an HT26 advisor. It is pleasant to know that you are attentive to your customers.
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K
Rating: 5 out of 5
Hello, the products are of good quality and the scent is also exceptional, which proves that it is the original, I loved it. The staff is very nice and welcoming and thank you for the gifts, I highly recommend it to everyone.
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