Customer reviews of HT26

Trust Attestation
8,8 /10
Overall rating: 8,8 out of 10
Based on 6 722 published reviews

Summary of reviews

HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.

3 star reviews

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/07/2021
I have been a loyal customer for over a year, but my stretch marks have not disappeared as stated.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/07/2021
Not bad
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/07/2021
Under observation
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/06/2021
Hello, soon when a customer orders your products, take the time to provide them with a mode or a guide on how and when to use each product... or even to better guide the customers, give the mode and the order in which they should or can use the products. In my case, I don't know how and in what order to use the different soaps and oils I ordered because all the products are soaps and shower gels... the oils are body oils... here is the difficulty I am currently facing, I am waiting to know how and in what order to use them.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/06/2021
I am very satisfied, the delivery was fast and included gifts. I love it
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/06/2021
I just received the products. Once I have used them, I will come back to give more stars if needed. Otherwise, order received quickly, a big thank you to ht26.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/05/2021
Fast and efficient service. Just review the payment customs fees by the customer considering the already high delivery fees. Some companies in Europe offer free delivery from a certain purchase amount and also cover customs fees. No hard feelings, from Canada.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/05/2021
Very fast delivery in 2 days. Product hydrates the skin well. Used only a few days. I will come back to give feedback on the effects after long use.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/05/2021
to improve
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/05/2021
For now, a bit good, I just started so I'm not in a hurry
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/05/2021
Satisfied with the delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/05/2021
I have no opinion
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/05/2021
Arrived on time, but my serum was half empty. Disappointed
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/05/2021
I have not received the product since the 7th, it's been 10 days while I paid to have it in 2-5 days maximum
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/05/2021
Favorable
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/05/2021
I have been using the serum milk and soap for a year now, I spend more than 100€ on each purchase, so I find it expensive, we need loyal customers if we can get discounts, thank you
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/05/2021
Good site. I would just like to have an easier way to find the cream that could make my face clearer and more even without necessarily becoming lighter.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/05/2021
Thanks
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/04/2021
Package arrived on time, with many little surprises, my lotion arrived almost completely spilled and I can't take the cream from the pump I have to completely open the cream, for now I have no opinion regarding the quality of the products because it's only been 4 days since I started using it, we'll see later
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/04/2021
I did not receive the gift products as announced in my order, instead I received something else and that's a shame
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/04/2021
Very easy to navigate
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/04/2021
Too early to give a review since I just started using the product. Fingers crossed.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/03/2021
I have nothing to say about the site. Thank you
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/04/2021
Too many products, it's confusing. Because differentiating the products is not very obvious.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/04/2021
The delivery is 9.95 for France, I find that too expensive. Thank you.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/03/2021
I did not receive the products they offered me as a gift it is not normal.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/03/2021
You do not respect the requests.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/03/2021
The products look old
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/02/2021
Fast service
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/03/2021
Everything received well and on time. I really appreciated the gift offered. But it did not correspond at all to the one in the order. Moreover, I only received one out of two. Despite the quality of the mini samples received with the order, their quantity really leaves something to be desired.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/03/2021
The mattifying brightening cream, the cream does not come out and this is not the first time this happens to me
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/02/2021
Products conform. Packaging needs to be reviewed. Bubble wrap is better than food film for shocks. The gifts were not those announced during the online order.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/02/2021
Product delivered on time.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/02/2021
I just started this lotion. My opinion will come later...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/02/2021
I give 3 stars because I received the package well but the essential oil and the lotion, although well packaged, spilled in the packaging and I find the HT26 scrub too small and it seemed to me that it was given with a scrubbing glove that I did not receive. Apart from these small remarks, everything is fine, thank you!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/02/2021
Not all ordered products are available
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/02/2021
Please include instructions in English for customers outside France. I usually pay 19 euros and delivery comes within 48 hours. This time you charged me 25 euros and it took you 1 whole week to deliver. Is this a fair service?
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/01/2021
Quite satisfied
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/01/2021
Product and service very good. Just one problem with the site that is always malfunctioning. Impossible to log in with your account. Forced to create an additional account every time. It is also impossible to deselect a gift that you do not want. It's a shame it ends up in the trash for nothing. If we could choose between a gift or a discount, that would be ideal.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/01/2021
I find that delivery remains expensive, it should be free for loyal customers, as my wife has been using your products for 15 years, but no loyalty gesture, apart from the samples she throws away with each order!!
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