Customer reviews of HT26

Trust Attestation
8,8 /10
Overall rating: 8,8 out of 10
Based on 6 722 published reviews

Summary of reviews

HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.

3 star reviews

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/12/2020
For this price of delivery in Europe, I am a bit disappointed with the delay in delivery. I hope to be happy with your products. Thank you
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/12/2020
The delivery is fast. The products are good, but in small quantities.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/12/2020
I hope this repair range from HT26 meets my expectations.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/12/2020
Beauty serum, with caviar extracts and action has unpleasant odors. The maximum concentration whitening cream is like milk and darker than before,
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/12/2020
After using the entire topsygel range, the best product is the face lotion which greatly reduces acne and evens out the complexion, the milk is also not bad, difficult to absorb but effective, the complexion is uniform, it is a correcting milk that corrects imperfections very well. As for the brightening effect, it does not peel or whiten but really gives you a uniform complexion adapted to your original color.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/12/2020
For the gifts I didn't receive the 50 shower gel. Otherwise I am satisfied with the order although I should have picked it up at home, in the end I picked it up at the relay point.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/11/2020
Navigating their site is smooth. I ordered and was delivered three days later. The package was well packaged and I received several gifts. Thank you HT26.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/11/2020
I paid 32 euros for the day cream preparation. When I received the package, to my great surprise, there was a 30 euro label on the cream. I didn’t understand anything.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/11/2020
For now, my skin is still dark, I do not see any lightening.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/11/2020
I find the delivery price quite high, with other merchants, a delivery at 9.90€ is Chronopost delivered in 24/48€ the products are already very expensive so plus the delivery frankly it makes you think, especially when you are not sure the product will suit you. Can do better though
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/11/2020
I returned to France 4 months ago and it is this multi-lightening body cream that is better for my skin, this is my 3rd box of use and 3rd gift from HT26. The delivery time and transport service impeccable nothing to say.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/11/2020
Satisfied with the delivery...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/11/2020
I find the service too long. Because I ordered since November 5th and according to your writings, the delivery is 48h to 72h.. and I still have nothing. Because I really need my products.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/11/2020
I received the order well It's a shame the delivery is too expensive to receive it 3 days after the order 9€
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/10/2020
The site is not easy to use, especially for adding products to the cart
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/10/2020
Regarding my repairing body lotion, it's been 4 months since I've been using it and this lotion is starting to have an effect on my body, the spots are fading gradually.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/10/2020
We were supposed to have the choice between Canada Post and DHL as you mentioned but apparently that's not the case, why are the choices limited in terms of shipping? I don't have time to wait for a package from morning to night. Easier with Canada Post
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/10/2020
The 1st and 2nd orders went well but the 3rd my package is still in Saint Honoré and I am in Cannet so I am still waiting for the HT26 team to do what is necessary for me to retrieve my package
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/10/2020
Navigation and delivery was okay. However, the wrong products were delivered and I wrote to customer service but never got any response.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/09/2020
Package damaged during delivery, no gift as planned, I contacted customer service with supporting photos, but no follow-up given.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/09/2020
I just started the HT26 range I hope to have good results because I took the complete range
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/09/2020
Hi the cream Brightening Essence is great but I have a question I ordered my second face cream essence but I find that the color of the face cream is different from the first one
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/09/2020
Good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/09/2020
I rate it average because there is one product from my order that I did not receive and I care about that
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/09/2020
It was good but I didn't receive enough samples compared to my cat
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/09/2020
Here are the sites where I directed my research: 2ememain.be (equivalent of Le Bon Coin), autoscout24 (by selecting Belgium), mobiel.de (for German cars)
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/09/2020
I appreciate the gifts offered.. but besides that, there was a bad order preparation as I received only one of the two products ordered. And I am still waiting.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/08/2020
The gifts mentioned above I did not receive, on the contrary you sent me baby toilet milk of 75 ml and hand cream of 10 ml, it's shameful on your part because I am new to the site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/08/2020
The products often arrive spilled in the box but the delivery is top-notch
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/08/2020
The site is good.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/08/2020
Not bad
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/08/2020
Deadlines not respected
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/05/2020
I did not find any change as such. Maybe it's not meant for my skin
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/08/2020
Super fast delivery, the creams I just started, no reviews for now, I highly recommend your site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/08/2020
Very fast delivery.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/06/2020
the ht26 product caused me a lot of pimples
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/06/2020
The ht26 product gave me a lot of pimples from the first day of use so I stopped using it
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/06/2020
Good site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/05/2020
Super
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/05/2020
Overall the products are OK not great. Maybe I have not yet got the right product from your site because of very low information on products. Very less information about products on your website. I even find more information on products from some of your agents' websites and social media pages than your main ht26 website and social media pages. You can't tell whether the product is for a dark person or fair person. You end up buying wrong products, and when you buy the right product too it takes about 3 months to visibly see any improvement on your skin. Prices also do not reflect the outcome of the product. They are too expensive. About the gifts too, they give you the opportunity to choose, only for your products to come and the gifts are totally random and different. Why did you ask me to choose then? Wasted so much time researching on each gift product to know exactly what to choose only to get a totally different product. And now you send me an email to review and rate a gift product that I never received? You can do much better.
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