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A
Rating: 4 out of 5
Product range with a good quality-price ratio. Visually all products look alike, which is a shame. Perhaps a lack of imagination.
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Customer reviews of Huiles & Sens
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 920 published reviews
Summary of reviews
The store consistently delivers on product quality, with customers noting essential oils and other items as excellent, good value for money, and of high standard across many orders. Delivery is fast and reliable, with multiple mentions of quick shipping, on-time or within promised timeframes, and careful handling of orders. Customer service and reliability are highlighted by positive experiences with knowledgeable guidance, helpful shipping, and overall satisfaction with orders and repeat purchases. The product range and ingredients are praised for quality and value, with several mentions of helpful accessories and a satisfying shopping experience.
Reviews 1, 3 and 4 stars
Reset filtersL
Rating: 4 out of 5
Quality essential oils
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S
Rating: 4 out of 5
fast shipping good products roll on a bit small in volume
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J
Rating: 4 out of 5
Hello, I thought the 3-gram suppositories would be a bit bigger. Otherwise, I received everything well.
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D
Rating: 4 out of 5
Next time I will do a withdrawal because at home I waited a week with issues
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D
Rating: 1 out of 5
My order has not arrived by today. I will wait until 24.10.2025 and then I will demand my money back.
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C
Rating: 1 out of 5
No, I received the product in a pitiful state. The plastic bag containing the cocoa tablets burst and it leaked into the envelope as well as into my mailbox.
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J
Rating: 4 out of 5
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I
Rating: 1 out of 5
The smell is really not pleasant, not satisfied
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Response from Huiles & Sens
Hello Isabelle
Thank you for taking the time to share your feedback. We are sorry to hear that the smell of the oil does not meet your expectations. After checking, the rosehip oil you received is in perfect condition. This oil, when unrefined, has a quite pronounced natural smell, which some people may find surprising or less pleasant. However, it is its authentic scent, generally appreciated for its natural character.
If you wish to soften it, you can mix it with a more neutral vegetable oil or add 1 to 2 drops of essential oil (fine lavender, geranium rosat, rosewood) to customize your preparation.
Thank you for taking the time to share your feedback. We are sorry to hear that the smell of the oil does not meet your expectations. After checking, the rosehip oil you received is in perfect condition. This oil, when unrefined, has a quite pronounced natural smell, which some people may find surprising or less pleasant. However, it is its authentic scent, generally appreciated for its natural character.
If you wish to soften it, you can mix it with a more neutral vegetable oil or add 1 to 2 drops of essential oil (fine lavender, geranium rosat, rosewood) to customize your preparation.
E
Rating: 1 out of 5
I placed an order BHIYTPWSQ and paid for 4 bottles of essential oils. However, upon receiving the package, there was only one bottle inside, and the package was neither damaged nor opened. I left you a message on the contact form of the site asking you to send me the 3 missing bottles.
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F
Rating: 1 out of 5
Did not receive the quantity of bottles ordered
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J
Rating: 3 out of 5
Did not receive any SMS or email about the arrival of the package at the relay point
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J
Rating: 4 out of 5
Speed of shipping and a wide choice.
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K
Rating: 4 out of 5
Delivery a bit long but product is top-notch.
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X
Rating: 1 out of 5
I ordered 2 beaters and received only one. No response from customer service. I hope the other beater will be sent to me quickly.
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D
Rating: 4 out of 5
Very satisfied
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A
Rating: 4 out of 5
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A
Rating: 1 out of 5
Hello, more than a week to deliver 350g of powder, I find this mediocre. The person left on vacation before receiving the parcel. So it's waiting in the box until she gets back.
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A
Rating: 4 out of 5
Very good site, good products. Disadvantage a bit expensive
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A
Rating: 4 out of 5
Unfortunately, rosehip oil is no longer sold with a specific dispenser, but only with a simple cap.
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Response from Huiles & Sens
Hello, this bottle change is due to our supplier being out of our usual bottles. We hope to be able to offer our usual bottles very soon.
A
Rating: 4 out of 5
Easy-to-read site with a real choice. Wide choice and fast delivery
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A
Rating: 4 out of 5
Perfect and fast delivery. Products I know and love. As a gift I had chosen cypress essential oil, which I did not receive.
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Response from Huiles & Sens
Hello and thank you for your message. We're sorry you didn't receive the gift for your first order, which will be sent to you today.
A
Rating: 4 out of 5
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A
Rating: 3 out of 5
I wanted to buy some essential oils, but I couldn't find the right chemotypes.
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Response from Huiles & Sens
Hi Marie, the chemotypes of essential oils are indicated directly in the names, e.g. rosemary essential oil ABV (common name) and Rosmarinus officinalis L. verbenoniferum (botanical name). The main biochemical components are listed in each product data sheet. Full BAs are available on request.
A
Rating: 4 out of 5
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
I appreciated receiving an email informing me that I was waiting for my delivery due to a product being out of stock. The product packaging is very good and I've been buying from huile et sens for a few years now. Order tracking is also good.
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Response from Huiles & Sens
Thank you for your loyalty!
A
Rating: 4 out of 5
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A
Rating: 4 out of 5
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A
Rating: 3 out of 5
difficult to evaluate until you receive your order a week later, too bad the order processing time can't be overlooked today nice day
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
The hair products are top should expand the range .... Store very small pity....
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A
Rating: 4 out of 5
Everything was perfect except the lip gloss container because the cap didn't match the container!!!!
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
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A
Rating: 3 out of 5
It's not easy to switch on the nomad diffuser: do I have to press the button for a long time, or do I have to press it quickly? Every time I turn it on, it takes me a very long time to get to the green light position for 20 minutes, with multiple jets of essential oils that I get too close to since I turn it on, and unfortunately I get a headache afterwards. For the 1st experience with you, not enthusiastic about the diffuser. Too bad
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
Shipment of an essential oil as soon as possible?
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