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A
Rating: 5 out of 5
Serious site and above all very good products.
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Customer reviews of Huiles & Sens
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 920 published reviews
Summary of reviews
The store consistently delivers on product quality, with customers noting essential oils and other items as excellent, good value for money, and of high standard across many orders. Delivery is fast and reliable, with multiple mentions of quick shipping, on-time or within promised timeframes, and careful handling of orders. Customer service and reliability are highlighted by positive experiences with knowledgeable guidance, helpful shipping, and overall satisfaction with orders and repeat purchases. The product range and ingredients are praised for quality and value, with several mentions of helpful accessories and a satisfying shopping experience.
Reviews 1, 4 and 5 stars
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Rating: 4 out of 5
Very good site, good products. Disadvantage a bit expensive
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A
Rating: 5 out of 5
What I was looking for was available and sent quickly. It's a pity that the prices of some things are more expensive than elsewhere.
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Rating: 4 out of 5
Unfortunately, rosehip oil is no longer sold with a specific dispenser, but only with a simple cap.
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Response from Huiles & Sens
Hello, this bottle change is due to our supplier being out of our usual bottles. We hope to be able to offer our usual bottles very soon.
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Rating: 4 out of 5
Easy-to-read site with a real choice. Wide choice and fast delivery
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Rating: 4 out of 5
Perfect and fast delivery. Products I know and love. As a gift I had chosen cypress essential oil, which I did not receive.
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Response from Huiles & Sens
Hello and thank you for your message. We're sorry you didn't receive the gift for your first order, which will be sent to you today.
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Rating: 5 out of 5
Fast ordering and delivery
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Rating: 4 out of 5
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Rating: 5 out of 5
all is OK
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A
Rating: 5 out of 5
Everything was perfect. The book was well wrapped as if it were a gift. Very thoughtful. Always a pleasure to open your parcel. Fast delivery.
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Rating: 5 out of 5
Speed and efficiency
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Rating: 5 out of 5
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Rating: 5 out of 5
Lovely store, well presented, wide selection, very good advice, very friendly welcome.
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Response from Huiles & Sens
Thank you Marie Christine for your visit!
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Rating: 5 out of 5
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Rating: 5 out of 5
the speed of delivery and always the high quality of the oils. Thank you
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Rating: 4 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
Fast delivery
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Rating: 5 out of 5
I like The high quality of the products the store the advice on site, fast reception of my orders the packaging Do you have a gemotherapy department?
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Rating: 4 out of 5
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Rating: 5 out of 5
on-time delivery compliant products
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A
Rating: 5 out of 5
Good evening, I appreciated that customer service was very responsive when I couldn't create my account, because the site was being updated. I also appreciated that customer service answered my question about parcel tracking, which I had no trace of in my e-mails, and in fact it was the Post Office that had had my parcel since September 28, whereas on October 5 there was no trace of the parcel. Finally, the parcel was perfectly packed and its contents secure.
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A
Rating: 5 out of 5
Wide choice, competence, pleasant welcome.
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A
Rating: 5 out of 5
Fast delivery, no broken bottles, good packaging
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 4 out of 5
I appreciated receiving an email informing me that I was waiting for my delivery due to a product being out of stock. The product packaging is very good and I've been buying from huile et sens for a few years now. Order tracking is also good.
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Response from Huiles & Sens
Thank you for your loyalty!
A
Rating: 5 out of 5
I've been a customer since 2016, and I appreciate the quality of the products, the customer service and the speed with which orders are dispatched. I find that the quality/quantity/price ratio is very good compared to the major brands.
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
The welcome, the service, the products! Keep up the good work!
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
The welcome is particularly warm and the explanation of the products very clear. I'd like to recommend it.
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Response from Huiles & Sens
Hello Mr Duval, Thank you very much for your feedback on our establishment! We are delighted to read that you appreciated our explanations as well as our welcome. We hope to see you soon at Huiles & Sens Manon from the Huiles & Sens team
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Rating: 5 out of 5
Always satisfied!
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Response from Huiles & Sens
Hello Mrs Grouard, The Huiles & Sens team would like to thank you for your excellent rating, it's much appreciated! We look forward to seeing you again, Sincerely, Manon from the Huiles & Sens team
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Rating: 5 out of 5
Beautiful package full of care, thank you Manon! and Sonja! Thank you so much! I made a huge order for the first time for my sister's birthday and she was totally won over and delighted. Great care was taken in preparing the order and the products are of high quality because they are natural.
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Response from Huiles & Sens
Hello Mrs Bouet-Leroy, Our establishment would like to thank you for your wonderful feedback, which is a credit to the work of our team. We do our utmost to help you and deliver complete satisfaction. It was a pleasure to work with you on your sister's birthday gift. Thank you for your confidence. See you soon, Manon from the Huiles & Sens team.