Customer reviews of Huiles & Sens

9,5 /10

Based on 918 published reviews

5 773 84% 4 112 12% 3 14 2% 2 7 1% 1 12 1%

Summary of reviews

People praise the product range and quality, with many noting essential oils and oils are of very good quality and offer good value for money, along with a broad selection of organic options. Delivery is consistently praised for speed and reliability, with fast shipping, on-time delivery, and smooth order tracking. Customer service and overall experience are highlighted through excellent service, ease of ordering, and trustworthy reliability, with repeated affirmations of satisfaction and recommendations. The store is also valued for professional guidance and thoughtful product design, including well-made accessories and practical packaging features.

2 star reviews

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Nathalie M.

Published on 24/04/2025 à 13h34 following a purchase from 10/04/2025

The products are of excellent quality, unfortunately, there are very many recurring stock shortages.....

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Acheteur Vérifié

Published on 02/09/2023 à 14h45 following a purchase from 26/08/2023

Hello, I placed an order for a bottle of rose geranium essential oil (pelargonium asperum) and I received a bottle of geranium bourbon (pelargonium graveolens) twice in a row.

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Acheteur Vérifié

Published on 01/07/2021 à 08h10

I'm usually very satisfied but not this time. I had ordered some bottles of bubble bath and one of the caps opened and the liquid spilled into the package :-( Little tip: Maybe think of putting a sticky paper to prevent the cap from opening ;-) Otherwise, there's nothing to say about the quality of the products and the delivery time.

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Response from Huiles & Sens Published on 26/07/2021

The entire team would like to thank you for your message. We are pleased to know that you were satisfied with our services and products. We will take your suggestion into account. See you soon on Huiles & Sens

Mustapha Boudarna

Published on 15/02/2021 à 09h55 following a purchase from 15/02/2021

I ordered 50ml bottles and received 30ml bottles. Really disappointed with my purchase from you.

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Response from Huiles & Sens Published on 16/02/2021

Hello, we are very sorry that you were not satisfied with our products or service. We advise you to contact our customer service directly by e-mail: [email protected]. Thank you for your message, see you soon on our Huiles & Sens website.

V D

Published on 20/11/2020 à 20h20 following a purchase from 20/11/2020

I couldn't enter my gift voucher on the website. I had to call to place the order. Parcel received 1 week ago: I am still waiting for the castor oil (1litre) and have not received any written notification of this, although I have received the full invoice. It would be nice to have a confirmation that this line of my order is still to be delivered.

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Acheteur Vérifié

Published on 13/11/2020 à 21h13 following a purchase from 13/11/2020

Package refused because damaged

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Acheteur Vérifié

Published on 04/05/2020 à 11h05 following a purchase from 04/05/2020

Damaged bottles received

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