Customer reviews of Huiles & Sens

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 920 published reviews
5 775 84% 4 112 12% 3 14 2% 2 7 1% 1 12 1%

Summary of reviews

The store consistently delivers on product quality, with customers noting essential oils and other items as excellent, good value for money, and of high standard across many orders. Delivery is fast and reliable, with multiple mentions of quick shipping, on-time or within promised timeframes, and careful handling of orders. Customer service and reliability are highlighted by positive experiences with knowledgeable guidance, helpful shipping, and overall satisfaction with orders and repeat purchases. The product range and ingredients are praised for quality and value, with several mentions of helpful accessories and a satisfying shopping experience.

Reviews 2, 4 and 5 stars

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Anne-Berengere Brusset
Rating: 5 out of 5
following a purchase from 16/06/2020
Top-notch as usual. Very responsive customer service.
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Isabelle Belletti
Rating: 5 out of 5
following a purchase from 15/06/2020
very good customer service and merchandise quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/06/2020
The only regret is that the expiration date on some oils is far too short.
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Cristiane C
Rating: 5 out of 5
following a purchase from 14/06/2020
An excellent site. Wide range of products. Essential oils, some impossible to find elsewhere! Prices in line with product quality. Promotional offers are welcome and are often a trigger for ordering.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/06/2020
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/06/2020
Excellent products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2020
Always delighted with the products and service, thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2020
Order received on time I recommend this site
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Dany Silcock
Rating: 5 out of 5
following a purchase from 12/06/2020
I've never had a problem
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Nicole Lavila
Rating: 5 out of 5
following a purchase from 12/06/2020
First parcel damaged in transit, second parcel shipped and received promptly. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2020
Fast after-sales service
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Françoise Barkhausen
Rating: 5 out of 5
following a purchase from 12/06/2020
Another great purchase. Full of sturdy, elegant containers: I'm perfectly satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2020
Perfect as usual!!!
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Evelyne P.
Rating: 5 out of 5
following a purchase from 11/06/2020
a site that never ceases to seduce us; and whose positive services endure over the years; to be highly recommended.
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Rachel Cagne
Rating: 5 out of 5
following a purchase from 11/06/2020
everything is always great - THANK YOU
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2020
Nothing to complain about: trustworthy site, top-notch customer service, hyper-reactive salespeople who can be reached immediately by direct line. I was able to collect my diffuser directly from their laboratory in Entrechaux 15 minutes after my purchase on their site. Already wrapped in pretty gift paper following my request, with a bottle of essential oil offered as a bonus! Lots of quality choices!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2020
Everything is perfect, as it always is. Quality products at affordable prices. What more could you ask for? Thank you
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Mathieu Domi
Rating: 5 out of 5
following a purchase from 11/06/2020
Order conformed and delivered on time.
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Cyril Roth
Rating: 5 out of 5
following a purchase from 10/06/2020
Top-notch, never disappointed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2020
Good value for money products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2020
Very good, fast and efficient.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/06/2020
the use-by date for babassu oil is too close: 06 2020; but a very good product.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/06/2020
So far, very satisfied with this order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2020
Fast and no missing parts. Nickel
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2020
Speed and efficiency, bravo!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2020
Satisfactory
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Littlemermaid M.
Rating: 5 out of 5
following a purchase from 03/06/2020
As usual, everything is just fine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2020
Extremely satisfied!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2020
Perfect
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Nathalie Dumont
Rating: 5 out of 5
following a purchase from 31/05/2020
Easy to order and very quickly available at collection points, quality product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2020
Satisfied with my order!
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Christiane Hougardy
Rating: 5 out of 5
following a purchase from 28/05/2020
Very good service, very good products
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Annie Pourcelot
Rating: 5 out of 5
following a purchase from 28/05/2020
Fast, accurate delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2020
fast delivery / compliant products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/05/2020
Despite careful packaging, marks/scratches on aluminium bottles.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2020
Perfect, thank you
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Corinne Gabriel
Rating: 5 out of 5
following a purchase from 26/05/2020
Very good products, too bad some essential oils are always out of stock.
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Manuéla Vanwalscappel
Rating: 5 out of 5
following a purchase from 25/05/2020
Perfect packaging, products conform to my order. Thank you
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Carmen Deharo
Rating: 5 out of 5
following a purchase from 25/05/2020
This is the first time I have ordered and I am delighted with the quality of the product and the well-packaged goods.
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Laurent Bouckhuyt
Rating: 5 out of 5
following a purchase from 25/05/2020
Very friendly, quick to answer practical questions. Well packaged
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