Customer reviews of Huiles & Sens

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 920 published reviews
5 775 84% 4 112 12% 3 14 2% 2 7 1% 1 12 1%

Summary of reviews

The store consistently delivers on product quality, with customers noting essential oils and other items as excellent, good value for money, and of high standard across many orders. Delivery is fast and reliable, with multiple mentions of quick shipping, on-time or within promised timeframes, and careful handling of orders. Customer service and reliability are highlighted by positive experiences with knowledgeable guidance, helpful shipping, and overall satisfaction with orders and repeat purchases. The product range and ingredients are praised for quality and value, with several mentions of helpful accessories and a satisfying shopping experience.

Reviews 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
Speed of delivery.
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Acheteur Vérifié
Rating: 5 out of 5
seriousness and promptness, I've never had the slightest problem since I've been a Huiles & Sens customer
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2021
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2021
Orders are always delivered promptly and packaged with care. I can find everything I'm looking for.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2021
I had Yuka evaluate your products! Excellent! Perhaps a question about the packaging? Plastic bottle? Would glass be more eco-friendly?
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/04/2021
I have received my order, and I am satisfied with the quality of the oils and the speed of shipment, but for the first time I had enormous difficulty in opening the bottles which, due to the reinforced security, cannot be opened except by using a knife to cut the small plastic ring under the cap... A dangerous operation which resulted in a wound on the inside of my palm. I had not encountered this problem with my previous order. Please let me know the opening method if there is one... Sincerely. Mireille B.
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Response from Huiles & Sens
The Huiles & Sens team would like to thank you for your message. The trick to opening your EO caps more easily is to press (quite hard!) on the cap and turn it at the same time. See you soon in our store!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2021
Everything was perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2021
Product conforms, delivery on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2021
The right protective packaging for small bottles of essential oils.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2021
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2021
Hello, I am very satisfied with the oils and sens site for their responsiveness and professionalism.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2021
Very good
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Isabelle Rios
Rating: 5 out of 5
following a purchase from 20/04/2021
Great products Nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2021
Very good
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Michel Margerit
Rating: 5 out of 5
following a purchase from 20/04/2021
Excellent products with fast, trouble-free delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2021
Very good products. Serious company.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2021
Thank you
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Alain Sudre
Rating: 5 out of 5
following a purchase from 19/04/2021
Nothing to say, everything is great.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2021
Fast and efficient.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2021
I didn't have to deal with customer service, so no note.
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Response from Huiles & Sens
Hello, the Huiles & Sens team would like to thank you for your message. We're happy to hear that you were satisfied with our products and service. See you soon at Huiles & Sens.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2021
The desired order arrived complete and promptly.
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Christiane Sournac
Rating: 5 out of 5
following a purchase from 15/04/2021
very satisfied .
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2021
Very fast shipping and eco-friendly packaging, we love it!
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Response from Huiles & Sens
Hello, the Huiles & Sens team would like to thank you for your message. We're delighted that you found our products and services to your satisfaction. See you soon in our store!
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Cristiane C
Rating: 5 out of 5
following a purchase from 14/04/2021
Excellent site. Very fragile items well protected and packaged. Fast shipping and delivery.
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Response from Huiles & Sens
The entire Huiles & Sens team would like to thank you for your message. We are delighted that you are satisfied with our products and service. See you soon in our boutique!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2021
High-quality products, fast delivery. Convenient website with loyalty points
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2021
ALL CLEAR. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2021
Very good product very fast delivery oil and sense is a very serious site I recommend it to all those who want organic and quality products.
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Response from Huiles & Sens
Hello, the whole team thanks you for your message, we are happy to know that you were satisfied with our services and our products. See you soon on Huiles & Sens
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Christelle Larg
Rating: 5 out of 5
following a purchase from 08/04/2021
Quality products at affordable and reasonable prices. Top chat advice from the site, I was very well advised. Careful delivery and gift in the personalized parcel. Thank you again for your attention.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2021
fine
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Martine Legrand
Rating: 5 out of 5
following a purchase from 07/04/2021
perfect!
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Evelyne P.
Rating: 5 out of 5
following a purchase from 03/04/2021
As perfect as ever, on every level
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2021
Always very happy with this site, both for the choice and the speed of delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2021
The products are top-notch, and you can feel the quality in everything: products, packaging and delivery times. Bravo huiles&sens
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2021
very well
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B Cartr
Rating: 5 out of 5
following a purchase from 27/03/2021
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2021
Everything went smoothly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2021
Very good service. Thank you very much.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2021
Very good quality products, plus a wide selection. Fast delivery and very well packaged.
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Daniel Crespi
Rating: 5 out of 5
following a purchase from 23/03/2021
Prompt delivery, perfect packaging
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