Customer reviews of Huiles & Sens

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 920 published reviews
5 775 84% 4 112 12% 3 14 2% 2 7 1% 1 12 1%

Summary of reviews

The store consistently delivers on product quality, with customers noting essential oils and other items as excellent, good value for money, and of high standard across many orders. Delivery is fast and reliable, with multiple mentions of quick shipping, on-time or within promised timeframes, and careful handling of orders. Customer service and reliability are highlighted by positive experiences with knowledgeable guidance, helpful shipping, and overall satisfaction with orders and repeat purchases. The product range and ingredients are praised for quality and value, with several mentions of helpful accessories and a satisfying shopping experience.

Reviews 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2021
Top-notch, as usual
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Patricia Jolly
Rating: 5 out of 5
following a purchase from 01/01/2021
Complete site and fast delivery of perfectly packaged products. Only downside... HE a little more expensive than elsewhere!
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Cécile X
Rating: 5 out of 5
following a purchase from 31/12/2020
Fast, reliable delivery in protective packaging
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Georges Emond
Rating: 5 out of 5
following a purchase from 31/12/2020
I stopped by to pick up my order. Very nice welcome ;)
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Response from Huiles & Sens
The Huiles & Sens team would like to thank you for your visit. It's always a pleasure to welcome our customers to our boutique in Entrechaux. See you soon.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2020
Fast, hassle-free shipping!
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Jerome R
Rating: 5 out of 5
following a purchase from 30/12/2020
Super diffuser and silencer
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2020
short
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Perrine Mihelic
Rating: 5 out of 5
following a purchase from 27/12/2020
Perfect delivery and high-quality products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2020
Fast delivery and product as requested
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Josette Vargas
Rating: 5 out of 5
following a purchase from 26/12/2020
very satisfied with my delivery which was very fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2020
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2020
Satisfied and excellent product!
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Marie-France C
Rating: 5 out of 5
following a purchase from 25/12/2020
Careful and impeccable shipping, and thank you for your promptness
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Laurence Henry
Rating: 5 out of 5
following a purchase from 25/12/2020
Some EO bottles are very difficult to open. The products are top
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Hélène Desplanches
Rating: 5 out of 5
following a purchase from 24/12/2020
I'll be sure to tell all my friends about it.
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Response from Huiles & Sens
The Huiles & Sens team would like to thank you for your comment. We are happy to hear that you were satisfied. Don't forget to use our referral program to benefit yourself and your friends. See you soon on Huiles & Sens.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/12/2020
No business logic!!!
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Nicole Sforza
Rating: 5 out of 5
following a purchase from 22/12/2020
Good products Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2020
Top
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Christiane Grézet
Rating: 5 out of 5
following a purchase from 22/12/2020
very good telephone contact to detail an order item missing from your stock. and find a replacement solution.
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Response from Huiles & Sens
The Huiles & Sens team would like to thank you for your message. We are happy to know that you were satisfied with our products and our service. See you soon at Huiles & Sens.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2020
Very satisfied
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Pierre Héry
Rating: 5 out of 5
following a purchase from 19/12/2020
easy to place order, good shipping, good reception
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Response from Huiles & Sens
The Huiles & Sens team would like to thank you for your message. We are delighted that you are satisfied with our products and service. We hope to see you soon in our store!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2020
Fast delivery, very good quality products, nothing to complain about, very good advice.
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Response from Huiles & Sens
The Huiles & Sens team would like to thank you for your message. We are happy to know that you were satisfied with our products and our service. See you soon at Huiles & Sens.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2020
Perfect delivery, on time and well packaged
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Response from Huiles & Sens
The whole team thanks you for your message, we are happy to know that you were satisfied with our services and our products. See you soon on Huiles & Sens
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Christelle Juszczak
Rating: 5 out of 5
following a purchase from 19/12/2020
I particularly appreciate the products from Huiles & Sens and the services are efficient. Thank you very much.
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Response from Huiles & Sens
The Huiles & Sens team would like to thank you for your message. We're glad you enjoyed our products and service. We hope to see you soon in our store!
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Evelyne P.
Rating: 5 out of 5
following a purchase from 18/12/2020
As perfect and reliable as ever
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2020
Super
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Response from Huiles & Sens
The Huiles & Sens team would like to thank you for your message. We're glad you enjoyed our products and service. We hope to see you soon in our store!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2020
I love this site! The deliveries are fast and the products perfect. Thank you so much!
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Response from Huiles & Sens
The Huiles & Sens team would like to thank you for your message. We're glad you enjoyed our products and service. We hope to see you soon in our store! Thank you again.
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France Privat
Rating: 5 out of 5
following a purchase from 17/12/2020
I have granted ***** as the product conforms to its description and the shipment was very fast and carefully prepared. My only disappointment is that the scent is practically non-existent (Scots pine) - perhaps you need to diffuse it several times in a row? Or choose a stronger aroma? The next few days and repeated use will give me a more definitive judgement.
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Response from Huiles & Sens
The Huiles & Sens team would like to thank you for your message. We're delighted to hear that your products have arrived safely. Perhaps a fuller-bodied aroma or repetition will indeed be appropriate in your situation. See you soon at Huiles & Sens.
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Danielle Benedetto
Rating: 5 out of 5
following a purchase from 15/12/2020
Fast delivery and quality oils.
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Response from Huiles & Sens
The Huiles & Sens team would like to thank you for your message. We are happy to know that you were satisfied with our products and our service. See you soon at Huiles & Sens.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2020
Top packaging, order received on time, products as described.
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Response from Huiles & Sens
The Huiles et Sens team would like to thank you for your message. We're glad you enjoyed our products and service. We hope to see you soon in our store!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2020
very happy
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Response from Huiles & Sens
The Huiles & Sens team would like to thank you for your message. We are happy to know that you were satisfied with our products and our service. See you soon at Huiles & Sens.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2020
Delivery on time despite the health situation. All products have been delivered and seem to be of good quality (not yet tested).
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Response from Huiles & Sens
The Huiles & Sens team would like to thank you for your message. We're delighted to hear that your products arrived safely, so please don't hesitate to let us know as soon as you've tried them. See you soon on Huiles & Sens.
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Virginie Vauquelin
Rating: 3 out of 5
following a purchase from 11/12/2020
I still haven't received my parcel. The address is correct and complete.
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Response from Huiles & Sens
Hello, according to the information sent by the Post Office, your parcel was delivered on December 14th. Should you encounter any further problems, please contact our customer service department directly by e-mail: [email protected]. Thank you for your order. Huiles & Sens
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Esther Messan
Rating: 5 out of 5
following a purchase from 10/12/2020
My order arrived very quickly! Thank you very much. The glass jars are of very good quality, I will recommend them again :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
Very good site with well adapted material.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
Hello I ordered for a gift so I will know after Christmas
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Sylvie Tambini
Rating: 5 out of 5
following a purchase from 09/12/2020
I appreciate their availability, speed of response and delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2020
Would recommend. Never disappointed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2020
SERIOUS SITE AND EXCELLENT QUALITY PRODUCTS. TO RECOMMEND
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