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A
Rating: 4 out of 5
Fast, accurate delivery
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Customer reviews of Huiles & Sens
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 918 published reviews
Summary of reviews
The store consistently delivers on product quality, with customers noting essential oils and other items as excellent, good value for money, and of high standard across many orders. Delivery is fast and reliable, with multiple mentions of quick shipping, on-time or within promised timeframes, and careful handling of orders. Customer service and reliability are highlighted by positive experiences with knowledgeable guidance, helpful shipping, and overall satisfaction with orders and repeat purchases. The product range and ingredients are praised for quality and value, with several mentions of helpful accessories and a satisfying shopping experience.
4 star reviews
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Rating: 4 out of 5
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Rating: 4 out of 5
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A
Rating: 4 out of 5
Fast, perfect delivery! Parcel damaged and taped by the post office but fortunately nothing taken.
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Rating: 4 out of 5
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A
Rating: 4 out of 5
Lack of communication
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Response from Huiles & Sens
The entire team would like to thank you for your message. We are pleased to know that you were satisfied with our services and products. We will take your suggestion into account. See you soon on Huiles & Sens
A
Rating: 4 out of 5
Simple site and secure packaging
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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A
Rating: 4 out of 5
Fast delivery and practical, compliant products
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Response from Huiles & Sens
The whole team thanks you for your message, we are happy to know that you were satisfied with our services and our products. See you soon on Huiles & Sens
A
Rating: 4 out of 5
Fast delivery, nothing to say, only negative point I would say is the lack of explanation on the site concerning the use of certain products, otherwise quality product.
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Response from Huiles & Sens
The entire Huiles & Sens team would like to thank you for your message. We are delighted that you are satisfied with our products and service. See you soon in our boutique!
A
Rating: 4 out of 5
Short delivery times.
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Response from Huiles & Sens
The Huiles & Sens team would like to thank you for your message. We are happy to know that you were satisfied with our products and our service. See you soon at Huiles & Sens!
A
Rating: 4 out of 5
Quick response to my request. I love the smell of the summer night spray.
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Response from Huiles & Sens
The entire Huiles & Sens team would like to thank you for your message. We are delighted that you are satisfied with our products and service. See you soon in our boutique!
A
Rating: 4 out of 5
Torn carton, taped by post, otherwise prompt delivery
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A
Rating: 4 out of 5
Organic EO, fast delivery, plastic-free packaging. But be careful with the millilitres selected in the basket.
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
Fast delivery, sometimes out of stock,Good quality essential oils
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M
Rating: 4 out of 5
not yet used the product and one of the two I already knew
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Response from Huiles & Sens
The Huiles & Sens team would like to thank you for your message. We're delighted to hear that your products arrived safely, so please don't hesitate to let us know as soon as you've tried them. See you soon on Huiles & Sens.
A
Rating: 4 out of 5
It's serious and satisfying.
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A
Rating: 4 out of 5
Great product!
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A
Rating: 4 out of 5
fast delivery, quality products
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F
Rating: 4 out of 5
Fast delivery and compliant products, but the choice of welcome gift was not validated when the order was placed and customer service did not respond at all to emails, neither via the customer area nor to emails sent directly... Edit of 30/03/2021: gift finally received, "catching up" carried out without a hitch.
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Response from Huiles & Sens
The Huiles & Sens team would like to thank you for your message. We're glad you enjoyed our products and service. We hope to see you soon in our store!
N
Rating: 4 out of 5
Everything looks great, but I'm sorry there are no real instructions on how to use each essential oil! Is there a hotline?
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Response from Huiles & Sens
Our team would like to thank you for your message. We are delighted to hear that you are satisfied with our services and products. You can reach our customer service department by e-mail at [email protected] or by telephone: 04 90 36 22 03. See you soon on Huiles & Sens
A
Rating: 4 out of 5
Eccellente azienda, prodotti di qualità, buon rapporto prezzo qualità.
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A
Rating: 4 out of 5
As a new customer, I'd say, perfect. Thank you H&S
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A
Rating: 4 out of 5
Everything arrived on schedule.
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A
Rating: 4 out of 5
fast delivery; quality essential oils
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Response from Huiles & Sens
The whole team thanks you for your message, we are happy to know that you were satisfied with our services and our products. See you soon on Huiles & Sens
N
Rating: 4 out of 5
The packaging is lighter than before, which is very practical. Prices are average, but from time to time a small gift would be appreciated.
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Response from Huiles & Sens
The entire team would like to thank you for your message. We are pleased to know that you were satisfied with our services and products. We will take your suggestion into account. See you soon on Huiles & Sens
A
Rating: 4 out of 5
Good site, lack of do-it-yourself composition
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Response from Huiles & Sens
The entire team would like to thank you for your message. We are pleased to know that you were satisfied with our services and products. We will take your suggestion into account. See you soon on Huiles & Sens
C
Rating: 4 out of 5
Hello, I've just received my order on Reunion Island where it's very hot: 35°. My massage candle didn't resist to the temperature and is already ready to use as a very fluid balm, too bad for the fun. I've put it in the fridge while I wait to use it. Best regards Claire le Duff
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L
Rating: 4 out of 5
Good products received quickly.
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A
Rating: 4 out of 5
fast delivery
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A
Rating: 4 out of 5
Easy ordering, fast delivery, top quality!
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A
Rating: 4 out of 5
Fine
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D
Rating: 4 out of 5
conforms to my order, fast shipping
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A
Rating: 4 out of 5
Good.
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A
Rating: 4 out of 5
Fast delivery, items are very well packaged
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A
Rating: 4 out of 5
When I placed my order, I was offered a welcome gift (to choose from). I selected it but it didn't appear in my basket. I added a comment to my order specifying the gift chosen, but I didn't receive it when my order was delivered.
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A
Rating: 4 out of 5
Fine
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