Customer reviews of I3D Service

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 866 published reviews
5 791 91% 4 46 5% 3 12 1% 2 6 1% 1 11 1%

3 star reviews

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D
denis R.
Rating: 3 out of 5
following a purchase from 20/06/2024
very good for the pick-up, the shipment was fast. On the other hand, the belt I received was 2 cm longer than the original, so I wasn't able to tension it completely.
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Jose G.
Rating: 3 out of 5
following a purchase from 12/03/2024
I have not received what I bought
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Aurelien W.
Rating: 3 out of 5
following a purchase from 12/02/2024
Well-made products and good delivery times
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jean-pierre C.
Rating: 3 out of 5
following a purchase from 24/05/2023
Insufficient information on part compatibility. Transport time not respected
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Aleksei S.
Rating: 3 out of 5
following a purchase from 16/04/2023
Took a month for the order to arrive. Please pick actually reliable shipping partners.
M
Mathieu D.
Rating: 3 out of 5
following a purchase from 08/04/2023
I just wish I had a notification when the order was shipped. Otherwise it's perfect!
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Response from I3D Service
Hello, indeed we had problems with emails recently but the problem is normally solved.
B
Bertrand N.
Rating: 3 out of 5
following a purchase from 27/02/2023
Hello I ordered 3 sets of cr10s pro belts but the size of the crowns is not good they are too long by 1 cm for the Y On the cr10 s pro it's a pain the machine does not allow to adjust as it should so I had to put rings to reduce the size
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Jean-Luc H.
Rating: 3 out of 5
following a purchase from 24/02/2022
I ordered an extruder for an i3 mega printer. The temperature sensor broke after the first heating to 210 degrees. The wire protection melted. This protection is supposed to resist to temperatures of 260 degrees at least.
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Response from I3D Service
If the probe is defective you should have contacted us
O
Olivier C.
Rating: 3 out of 5
following a purchase from 21/12/2021
Purchase of belts (X and Y) for a CR10S PRO V2. The first belt mounted (Y) too long by 10 mm. No possibility to catch up with the motor position. Too bad. Fast delivery time (5 *)
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Jean Marie S.
Rating: 3 out of 5
following a purchase from 16/10/2021
Just a small problem the motor is defective does not turn otherwise the rest of the order is well what I wanted delivery in time packaging neat thank you
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Joseph W.
Rating: 3 out of 5
following a purchase from 10/05/2021
Good product, but delivery out of date.
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Saïd G.
Rating: 3 out of 5
Hello, the pneumatic nozzle that I ordered is the same as the defective one that I want to replace but it does not fit.
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Response from I3D Service
Are you sure you ordered the right size? Could you send us some pictures ?

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