Customer reviews of Immersive Display

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 1 014 published reviews

Summary of reviews

Immersive Display consistently delivers fast delivery, careful packaging, and reliable service. Customers highlight precise order processing, punctual delivery, and products arriving exactly as expected, with many noting speedy, smooth transactions and helpful, responsive support. The store's customer service is repeatedly described as top-notch, attentive, and professional, with clear communication and effective problem resolution. Overall, shoppers praise the range of items, thoughtful packaging, and dependable, straightforward purchasing experience.

Reviews 1, 2, 3, 4 and 5 stars

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V
Véronique H.
Rating: 5 out of 5
following a purchase from 30/11/2025
This is the second time I order equipment and everything is perfect! Both the contact and the delivery, thank you!
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Response from Immersive Display
Thank you Véronique
D
Désiré F.
Rating: 5 out of 5
following a purchase from 14/11/2025
Fast delivery
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Response from Immersive Display
Thank you Désiré for your loyalty
J
Joël M.
Rating: 5 out of 5
following a purchase from 07/11/2025
Ultra-fast processing with payment by purchase order. Top-notch. The accessories are impeccable, we took straps and protections. I recommend ++.
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Zac B.
Rating: 5 out of 5
following a purchase from 05/11/2025
Good. Trusted!
E
Eivydas K.
Rating: 5 out of 5
following a purchase from 11/10/2025
Very competent and friendly support by Eloïse. Instructions were very clearly communicated and response time was superb. For future, it may also be possible to ask the manufacturer if a direct communication between your customer and them would be possible. If so, this would reduce the need for back-and-forth texting. But nevertheless, with Eloïse, I could count on the issue being resolved, despite this inconvenience.
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Response from Immersive Display
Thank you very much for your review Eivydas !
H
Hakim A.
Rating: 5 out of 5
following a purchase from 27/10/2025
Really fast delivery, very satisfied!
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Sergey G.
Rating: 5 out of 5
following a purchase from 21/10/2025
Highly recomended!
R
Robin E.
Rating: 4 out of 5
following a purchase from 20/10/2025
Quality / Price - The products offered (VR straps, shells, accessories) are affordable and well-designed - Customers praise the quality of the materials, especially for protective shells and straps Respect for the package and protection - Packages are carefully packed, with multiple protections to avoid shocks - Several reviews mention fast shipping and impeccable packaging Delivery: - Delivery is fast and reliable, often via recognized carriers - No hidden extra fees, which is rare for specialized platforms - Delivery to overseas territories is possible, but to be verified according to the product Privacy to improve - A negative point noted: personal or sensitive information is sometimes visible on the product box - This may include full name, address, or type of product - This lack of discretion can be problematic for users concerned about their privacy Overall rating: 4/5 -1 for privacy
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Response from Immersive Display
Thank you Robin for your comment!
Regarding confidentiality, the recipient's address and product information are required by customs services to ensure delivery and customs clearance outside the EU.
C
Christophe C.
Rating: 5 out of 5
following a purchase from 08/10/2025
Perfect communication, fast and careful shipping. I recommend!!!
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Alexandre G.
Rating: 5 out of 5
following a purchase from 01/10/2025
Fast and efficient, very good quality for the received protective cases. I recommend.
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Response from Immersive Display
Thank you Alexandre! Glad that you liked the customization of your cases.
M
Mathieu B.
Rating: 5 out of 5
following a purchase from 23/09/2025
A very good accompaniment, quick and clear responses. A pleasure to exchange and work with.
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Maria K.
Rating: 5 out of 5
following a purchase from 17/09/2025
I am completely satisfied. Very friendly and helpful service on the phone, hassle-free ordering and punctual delivery.
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Response from Immersive Display
Thank you very much Maria
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Thomas M.
Rating: 5 out of 5
following a purchase from 15/09/2025
very responsive customer service
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Response from Immersive Display
With pleasure! Thank you Thomas
M
Maxime L.
Rating: 5 out of 5
following a purchase from 30/08/2025
perfect at all levels
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Response from Immersive Display
Thank you Maxime for this valuable feedback
A
Alex G.
Rating: 5 out of 5
following a purchase from 20/08/2025
Probably the fastest shippimg I've seen
Response from Immersive Display
Wow, thanks Alex 😎😁
D
Désiré F.
Rating: 5 out of 5
following a purchase from 12/08/2025
Precise and fast order processing.
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Raphael T.
Rating: 5 out of 5
following a purchase from 05/08/2025
Very reactive, the product works very well!!!
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Yannig S.
Rating: 5 out of 5
following a purchase from 22/07/2025
Very fast service
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Ellen Z.
Rating: 5 out of 5
following a purchase from 20/07/2025
Eloise was very nice and helpful, everything was great!
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Response from Immersive Display
Thank you very much Ellen
N
Nicolas L.
Rating: 5 out of 5
following a purchase from 30/06/2025
A lot of material available, in stock, reasonable prices, good follow-up.
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Kilian G.
Rating: 5 out of 5
following a purchase from 14/07/2025
Fast delivery and well packaged.
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Marco R.
Rating: 5 out of 5
following a purchase from 03/07/2025
fast,
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Yveline C.
Rating: 5 out of 5
following a purchase from 26/06/2025
Serious and available.
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Aurélien G.
Rating: 5 out of 5
following a purchase from 18/06/2025
I am very satisfied with the service provided. Immersive Display is the reference for acquiring VR equipment. The delivery is extremely fast, the choice is vast, and the customer service is impeccable. A big thank you especially to Éloïse, who has always been of invaluable help.
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Response from Immersive Display
A big thank you Aurélien for your loyalty
P
Philippe R.
Rating: 5 out of 5
following a purchase from 26/06/2025
Good responsiveness and good advice
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Clyde J.
Rating: 3 out of 5
following a purchase from 11/06/2025
Responsive staff by phone and email, order tracking is also very good. Very unfortunate, the order, over 2000 euros, arrived incomplete.
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Response from Immersive Display
Thank you for your feedback Clyde. Indeed, an error slipped into the shipment, but as you pointed out, we were responsive and immediately resent the missing product.
A
Arthit S.
Rating: 5 out of 5
following a purchase from 24/05/2025
Fast response and delivery
Response from Immersive Display
Glad to have helped you with customs. Eloïse
K
Karin P.
Rating: 5 out of 5
following a purchase from 06/06/2025
Very good
M
Mickael F.
Rating: 5 out of 5
following a purchase from 15/05/2025
Excellent site with great customer support.
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Response from Immersive Display
Thank you Mickaël !
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Isabelle B.
Rating: 5 out of 5
following a purchase from 15/05/2025
Very satisfied with the customer service that was able to guide me to the product, very fast delivery and product delivered on time, and very satisfied with the product received
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Response from Immersive Display
Thank you Isabelle for your feedback 😊
R
Rui T.
Rating: 5 out of 5
following a purchase from 07/05/2025
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Stephan T.
Rating: 5 out of 5
following a purchase from 27/04/2025
Everything went well, first order with Immersive Display, thank you.
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Maximilien D.
Rating: 5 out of 5
following a purchase from 31/03/2025
Very efficient sales service and delivery.
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Hugo A.
Rating: 5 out of 5
following a purchase from 30/03/2025
I had a problem with a 3D emitter for a specific use, and Immersive Display was able to guide me and answer my questions by taking the time to test and understand. We highly recommend them and are very happy to collaborate with them.
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Response from Immersive Display
A big thank you Hugo for your feedback! We are delighted to have been able to assist you.
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Laurent M.
Rating: 5 out of 5
following a purchase from 25/03/2025
Article received quickly thank you
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Philippe N.
Rating: 5 out of 5
following a purchase from 24/03/2025
Delivery times respected and good telephone reception
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Karsten R.
Rating: 5 out of 5
following a purchase from 16/02/2025
Everything was great, nice contact. Everything worked out. Many thanks again :)
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Emilie D.
Rating: 5 out of 5
following a purchase from 16/02/2025
Very satisfied.
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Manuela J.
Rating: 5 out of 5
following a purchase from 27/01/2025
Very nice contact, fast delivery. Everything great
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Response from Immersive Display
Thank you for your trust Manuella 🥰
A
Alexander K.
Rating: 5 out of 5
following a purchase from 31/12/2024
Eloïse was very helpful and friendly when assisting with my return.
Response from Immersive Display
Thanks Alexander ! 🇺🇸