The online store offers a consistently positive experience, particularly highlighted by the exceptional quality of its products. Customers frequently mention the well-designed VR accessories, such as protective shells and straps, which are appreciated for their affordability and durability. Delivery services are praised for their speed and reliability; many customers received their orders earlier than expected, often noting the careful packaging that ensures items arrive in perfect condition.
Having awkwardly given a delivery address that could lead to confusion, the Immersive Display team did everything possible to ensure that I could get my package back.
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Response from Immersive Display
Thank you for your return, there's always a solution when you give yourself the means.
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Francis D.
Rating: 5 out of 5
Fast and accurate delivery
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David B.
Rating: 5 out of 5
Perfect, thank you!!
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Hélène R.
Rating: 5 out of 5
following a purchase from 10/09/2018
A big thank you to Mr. Nathan Chadaigne from E.STYLE company.
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Sebastien D.
Rating: 5 out of 5
Thank you very much for your quick delivery. I already received my order about one week before.
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Response from Immersive Display
Thank you Sebastien for the return!
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Philippe F.
Rating: 5 out of 5
fast and rather neat dispatch
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Response from Immersive Display
Thank you for your feedback Philippe
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GREGORY M.
Rating: 1 out of 5
A purchase at 1000€ and not in accordance with the product presented on your video I am very disappointed in your company
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Marcell B.
Rating: 5 out of 5
Fast delivery to Hungary and great prices. Thank you.
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Response from Immersive Display
Thank you very much Marcell for your feedback. We hope to deliver many more Hungarian VR users ;)
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Serge R.
Rating: 5 out of 5
It's all good.
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Tuex C.
Rating: 5 out of 5
good
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Julien B.
Rating: 5 out of 5
All right.
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Charles L.
Rating: 3 out of 5
Product as described but they did not meet their delivery deadlines. Normally for any order placed before 3:15 pm with the product in stock, the package leaves the same day. It leaves 2 days later. So the package arrived 1 week after the order for a 48/72h delivery.
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Response from Immersive Display
Thank you for your opinion, concerning the delivery, when you placed your order, the delivery date indicated an estimated delivery between August 16 and 18, you were delivered on August 16 so the deadlines are respected. Our transparency is total at this level.
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Sebastian F.
Rating: 5 out of 5
Great service, great quality and fast delivery
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Leo W.
Rating: 3 out of 5
The processing and shipping were good. Unfortunately, the product does not completely enclose the VR headset. so the light penetrates.
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CHRISTOPHE B.
Rating: 5 out of 5
Purchase made for my Acer ah101. Fast and careful delivery. The quality seems to be there.
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Response from Immersive Display
Thank you, the manufacturer VR Cover is positioned on a high quality of its products.
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Fabian K.
Rating: 5 out of 5
Fast delivery to germany and product as described. Overall very good shopping experience.
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Response from Immersive Display
Thanks for the feedback, we strive to offer the best e-commerce experience : Transparency, speed and responsiveness
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Michel S.
Rating: 5 out of 5
Very responsive!
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Response from Immersive Display
Thank you for your feedback, responsiveness is essential for us and our customers.
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Margot K.
Rating: 5 out of 5
Thanks all the best, very fast delivery, good product, thank you
Easy to place the order. Excellent customer service when I had to change the delivery address.
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David L.
Rating: 2 out of 5
Product hardly adapted
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Michael B.
Rating: 5 out of 5
Incredibly reactive
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HPM M.
Rating: 5 out of 5
Better prices for larger quantities
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Samuli H.
Rating: 5 out of 5
THANK YOU for the great quality trackstraps and the superfast delivery.
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Response from Immersive Display
Thank you very much for your comment. We take care of having fast delivery for best quality/price
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Thomas B.
Rating: 5 out of 5
Perfect
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Gildas M.
Rating: 5 out of 5
no worries, very efficient, very well packaged package
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ludovic L.
Rating: 5 out of 5
No worries, order well received
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Jacky R.
Rating: 5 out of 5
Quick thanks
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Christelle G.
Rating: 5 out of 5
Speed of delivery
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thibaut L.
Rating: 5 out of 5
quick and well-packed, perfect.
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Jerome L.
Rating: 2 out of 5
Fast delivery but the product received is not new, the seal had been opened and then roughly closed with tape. I contacted them to ask for an exchange for a new product but I never got an answer.
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Response from Immersive Display
Thank you for your return, we have not received a request for an exchange from you to date. All products sold are new (except for items marked "ex-demo").
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Adeline B.
Rating: 5 out of 5
Fast, efficient, commercial
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Sas A.
Rating: 5 out of 5
Material received the next day
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Caroline B.
Rating: 5 out of 5
Nothing to say in particular, products delivered on time, in good condition and in accordance with the visual of the website. I will recommend.
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Response from Immersive Display
Thank you for your opinion and future recommendations
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Gilles S.
Rating: 5 out of 5
Fast and compliant.
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David E.
Rating: 5 out of 5
following a purchase from 27/10/2017
Delivery and product top
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Laurent D.
Rating: 5 out of 5
Very professional - Delivery on time to the 2 different delivery addresses requested. Perfect!
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Response from Immersive Display
Indeed, we make a point of respecting our delivery times indicated in real dates to facilitate your management and organization.
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