Customer reviews of Immersive Display

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 1 014 published reviews
5 906 89% 4 74 7% 3 15 1% 2 7 1% 1 12 1%

Summary of reviews

Immersive Display consistently delivers fast delivery, careful packaging, and reliable service. Customers highlight precise order processing, punctual delivery, and products arriving exactly as expected, with many noting speedy, smooth transactions and helpful, responsive support. The store's customer service is repeatedly described as top-notch, attentive, and professional, with clear communication and effective problem resolution. Overall, shoppers praise the range of items, thoughtful packaging, and dependable, straightforward purchasing experience.

Reviews 1, 2, 3 and 5 stars

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F
Frédéric D.
Rating: 5 out of 5
following a purchase from 09/07/2024
Package conforms to my expectations, delivered quickly, thank you!
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Remy E.
Rating: 5 out of 5
following a purchase from 26/06/2024
Very pleasant and easy customer relations, good advice. I would definitely recommend Immersive Display.
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Response from Immersive Display
Thanks to "l'Ecole de Design de Nantes" for the trust 🤗
A
Adam B.
Rating: 5 out of 5
following a purchase from 20/06/2024
Very nice product and super fast delivery. Thanks!
Response from Immersive Display
Happy to have satisfied Australian customers 🤩🇦🇺
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Mark L.
Rating: 5 out of 5
following a purchase from 20/06/2024
very good !!
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Pedro S.
Rating: 5 out of 5
following a purchase from 08/06/2024
Everything went super smooth, fast delivery even without express shipping. Nice package and cable is working as expected. Will buy again if needed. Didn't know the shop before.
Response from Immersive Display
Thanks Pedro ! We hope to see you back here 🤗🇵🇹
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Alejandro F.
Rating: 5 out of 5
following a purchase from 17/06/2024
Excelent service
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Pierre-Alexandre F.
Rating: 5 out of 5
following a purchase from 08/06/2024
After a warm and efficient telephone contact, good order management and impeccable delivery. At a time when some "pioneers" in the field are falling asleep and becoming VR grocers, it's a pleasure to deal with a serious company.
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Response from Immersive Display
Many thanks Pierre-Alexandre for your feedback on Immersive Display! 🤩
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Philippe R.
Rating: 5 out of 5
following a purchase from 12/06/2024
Perfect, ordered and received in 36h00 👍
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Bertrand A.
Rating: 5 out of 5
following a purchase from 10/06/2024
The welcome on the phone was pleasant.the order was received very quickly.in short, perfect. Mr alain kinesitherapeute
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David F.
Rating: 5 out of 5
following a purchase from 06/06/2024
Fast and product as expected!
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Nikolas N.
Rating: 1 out of 5
following a purchase from 31/05/2024
The face support surface is not fixed in it jumps out support means only against my costs have the thing not even owned 24 geschweifwedelt 4 hours used "we can repair it if you turn it in to us at your expense"
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Response from Immersive Display
We received your complaint after you're testing the headset : we asked you to return it to us for inspection and repair. Why didn't you?
As indicated in our General Terms and Conditions of Sale, the return shipment is at the customer's expense.
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Riccardo R.
Rating: 5 out of 5
following a purchase from 30/05/2024
Serious company with fast and efficient communication
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Adam B.
Rating: 5 out of 5
following a purchase from 29/05/2024
amazing customer service
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Response from Immersive Display
wow, thanks ! 😎🤩
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Thomas M.
Rating: 5 out of 5
following a purchase from 07/05/2024
Purchased Silicone cover for my HTC XR Elite glasses to have in addition to those that come with the glasses. The product is quality and provides slightly better outside light leaking into the glasses. Excellent product and service.
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Matt L.
Rating: 5 out of 5
following a purchase from 25/04/2024
Works great! Solved the problem.
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Reimo N.
Rating: 5 out of 5
following a purchase from 18/04/2024
Ok
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Benoit D.
Rating: 5 out of 5
following a purchase from 18/04/2024
Thank you for your responsiveness regarding delivery times.
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Response from Immersive Display
Thank you Benoit. We make it a point of honor to meet our delivery deadlines in order to best satisfy our customers. 🤩
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Joël S.
Rating: 5 out of 5
following a purchase from 07/04/2024
Order complied with my request and delivered on time. Perfect!
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Benoit C.
Rating: 5 out of 5
following a purchase from 31/03/2024
Very responsive and competent merchant. Fast delivery with tracking
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Céline B.
Rating: 5 out of 5
following a purchase from 19/03/2024
Extremely responsive sales service and equally efficient shipping. I recommend. CB
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Augustin P.
Rating: 5 out of 5
following a purchase from 14/03/2024
Very good website and attractive prices
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Sergey
Rating: 5 out of 5
following a purchase from 29/02/2024
Perfect!
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Didier L.
Rating: 5 out of 5
following a purchase from 04/03/2024
this is my second order and I'm still not disappointed order processed quickly, package very well packed and fast delivery received in two days very serious site I recommend 100%.
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Response from Immersive Display
Thank you for your loyalty Didier 🤩
C
Christian F.
Rating: 5 out of 5
following a purchase from 27/02/2024
Very quick and friendly support!
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Harun Y.
Rating: 5 out of 5
following a purchase from 25/02/2024
The support was nice and the delivery fast. The product was worth the price :).
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Response from Immersive Display
Many thanks Harun
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Peter G.
Rating: 5 out of 5
following a purchase from 26/02/2024
Perfect transaction with Immersive Display. Thank you very much.
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Response from Immersive Display
🥰🥰
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Vedran V.
Rating: 5 out of 5
following a purchase from 21/02/2024
Perfect fit for Quest pro. Thx.
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Pascal N.
Rating: 5 out of 5
following a purchase from 19/02/2024
I needed accessories for my Vive VR equipment, and Immersive Display offered products that were more interesting than what I could find on Amazon, and at interesting prices (even if they were displayed exclusive of tax and not inclusive of VAT).
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Francisco C.
Rating: 5 out of 5
following a purchase from 18/02/2024
Everything perfect, order arrived on time and perfect condition.
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Horst H.
Rating: 5 out of 5
following a purchase from 17/02/2024
Fast delivery device is top
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Jean-Michel C.
Rating: 5 out of 5
following a purchase from 19/02/2024
Very good contact and fast delivery
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Kyle M.
Rating: 5 out of 5
following a purchase from 08/02/2024
Cable arrived when they said it would. Fixed the issue with my Reverb G2. Thanks.
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Javier G.
Rating: 5 out of 5
following a purchase from 12/02/2024
All ok
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Giorgio H.
Rating: 5 out of 5
following a purchase from 04/02/2024
They are extremely professional and helpful on last minute request! Totally recommended. They are professional.
Response from Immersive Display
Thank you so much Giorgio for your trust 🙏
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Dirk S.
Rating: 5 out of 5
following a purchase from 30/01/2024
Very friendly and customer-oriented.
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Response from Immersive Display
🥰
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Maxime K.
Rating: 5 out of 5
following a purchase from 05/02/2024
Super efficient
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Ken H.
Rating: 5 out of 5
following a purchase from 22/01/2024
Ordering was simple and straight forward. The shipping I paid on their end covered delivery to my door even though I was on a different continent. No extra charges were incurred on my end. Arrived on time.
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Milan K.
Rating: 5 out of 5
following a purchase from 16/12/2023
Extremely helpful customer support. I had issues with payment and they helped resolve this quickly. My order was on backorder after that because of one item. But, I received regular updates on the status of my order. When it was shipped finally it arrived quickly and well packaged with all needed documentation. This is my second order from them and I'm very satisfied.
Response from Immersive Display
Thank you very much Milan for your review ! We hope to see you back here 🤩
J
Jonathan K.
Rating: 5 out of 5
following a purchase from 15/01/2024
The fastest delivery I've ever had (ordered in the evening, arrived the next morning!).
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Response from Immersive Display
Merci Jonathan !!! 🚀📦
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Lutz K.
Rating: 5 out of 5
following a purchase from 09/01/2024
Everything was fine and the jelly babies were delicious. I was really pleased that cables like the one I ordered (in this case for HTC Vive Pro) are available. Otherwise I would have had to throw the glasses away. Regards.
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