The online store offers a consistently positive experience, particularly highlighted by the exceptional quality of its products. Customers frequently mention the well-designed VR accessories, such as protective shells and straps, which are appreciated for their affordability and durability. Delivery services are praised for their speed and reliability; many customers received their orders earlier than expected, often noting the careful packaging that ensures items arrive in perfect condition.
First paket got stuck somewhere at the post delivery, second paket was send and delivered within few days after complain/contact. Product is good, contact is friendly. Thanks
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Response from Immersive Display
Thank you for your feedback, indeed, it happens that carrier have some issues but our aftersales service is here to help.
Thank you very much for your trust Alexander 👍
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ARNAUD L.
Rating: 5 out of 5
following a purchase from 04/08/2020
item in perfect condition and delivered quickly, I am very satisfied.
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Michael L.
Rating: 5 out of 5
following a purchase from 30/07/2020
Fast shipping and a great product! Thank you!
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Vandenbeyvanghe F.
Rating: 5 out of 5
following a purchase from 25/07/2020
Very serious and fast delivery even in Belgium! Nice working with you! Virtuall
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Hugues C.
Rating: 5 out of 5
following a purchase from 27/07/2020
I was waiting for an item in restock, I received the alert, ordered immediately and received my package 3 days later. How could it be better?
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Response from Immersive Display
;)
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Popa A.
Rating: 5 out of 5
following a purchase from 20/07/2020
I am very satisfied with the product and also with the collaboration with your company.
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Christophe R.
Rating: 5 out of 5
following a purchase from 18/07/2020
Fast and compliant
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Aurelie T.
Rating: 5 out of 5
following a purchase from 21/07/2020
Cmde quickly received. Nickel-packed.
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Bernd R.
Rating: 5 out of 5
following a purchase from 15/07/2020
Perfect. Everytime again.
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Response from Immersive Display
👍👍
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Martin W.
Rating: 5 out of 5
following a purchase from 06/07/2020
Exactly as advertised. Well made and prompt delivery.
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Response from Immersive Display
Thanks Martin. As you said -"Exactly as advertised".
We are trying to show the more relevant pictures we will broadcast more videos to show "in real" most of our best-seller products ;)
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David T.
Rating: 4 out of 5
following a purchase from 05/07/2020
Good and fast
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valerie M.
Rating: 5 out of 5
following a purchase from 30/06/2020
Product matching the description. Very fast delivery.
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Sebastien B.
Rating: 5 out of 5
following a purchase from 24/06/2020
Great delivery time because the product was in stock, super clean packaging, the product met my expectations, thank you I recommend 100%.
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Response from Immersive Display
Thank you, your satisfaction is our priority 😁. The stock indicated on each of our product sheets is 100% transparent (Storage France in our logistics agency).
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Gino M.
Rating: 5 out of 5
following a purchase from 22/06/2020
Very good, parcel received quickly. Reactive after-sales service.
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MICHAEL R.
Rating: 5 out of 5
following a purchase from 09/06/2020
Just as expected. They have Pimax inventory and ship on time!!
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Response from Immersive Display
Hey Michael, your feedback is encouraging, we're glad to have so many cool customers 😉
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Romain L.
Rating: 5 out of 5
following a purchase from 15/06/2020
No problem fast and quality products.
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Arthur T.
Rating: 5 out of 5
following a purchase from 18/06/2020
I received my pimax comfort kit quickly and well packed. I am fully satisfied.
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Response from Immersive Display
A good unpacking experience for our customers is important and ensure the good condition of the package on final delivery 😷
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fabrice H.
Rating: 5 out of 5
following a purchase from 15/06/2020
Product in conformity with the order, arrived on time and very satisfied for this first order.
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Response from Immersive Display
Thank you for your opinion Fabrice, hoping to see you again on our shop ✌
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Stephan G.
Rating: 5 out of 5
following a purchase from 23/05/2020
Nice customer service and despite Corona crisis fast delivery👌
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Response from Immersive Display
Thank you Stephan, indeed we wanted to be as realistic as possible regarding delivery times during the crisis period 👍
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Leonard O.
Rating: 4 out of 5
following a purchase from 28/05/2020
The VR headset appears to be working satisfactorily but I am disappointed that you do not have the audio head band or hand tracker avaialble. Otherwise the service is very good and delivery on time.
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Response from Immersive Display
Leonard,
To keep you update, the PIMAX Audio head band and hand tracker will be released by the manufacturer in July.2020.
Of course, all new accessories of PIMAX brand will be available on our VR Shop ;)
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abood R.
Rating: 5 out of 5
following a purchase from 19/05/2020
good job
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andre H.
Rating: 5 out of 5
following a purchase from 09/06/2020
if not serious, then serious and serious again. Don't change anything. Quick order, quick delivery. Well all this has a price, but we get our money's worth. I reorder the site without hesitation. Thanks
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Response from Immersive Display
Thank you very much Mr. Haudebourg for your complimentary opinion, we do not change anything ;)
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Stefan T.
Rating: 5 out of 5
following a purchase from 03/06/2020
Delivery was very fast and their customer service was great!
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Christophe A.
Rating: 5 out of 5
following a purchase from 03/06/2020
Fast shipping, product as described. Serious shop. You can buy there with your eyes closed.
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Response from Immersive Display
💘 THANK YOU!
The Immersive Display team (Nathan, Éloïse, Stéphane)
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David M.
Rating: 4 out of 5
following a purchase from 05/06/2020
Compliant product and deadline met
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laurence V.
Rating: 1 out of 5
following a purchase from 04/06/2020
I ordered for my virtual helmet oculus quest a pencil to clean the eyepieces. fortunately when I opened it I tried it on the back of my hand, it left a blue circle as if the little sponge had been dipped in ink! I started again and on my skin there was each time a very clear blue circle! Imagine that on my eyepieces! I had to rub my hand to remove the circles...Anyway, I don't understand the principle...Stain the eyepieces to sell more or else?
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Response from Immersive Display
We have received your feedback on our product "Lenspen", please be aware that the product contains black carbon for lens cleaning. However there is no liquid or ink. We are very surprised.
# Contact with the customer to study the file and have pictures.
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Alexandre E.
Rating: 5 out of 5
following a purchase from 02/06/2020
Perfect product received in 2 days while I'm at the end of France! A big bravo and a thousand thanks for your professionalism :)
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Steve S.
Rating: 5 out of 5
following a purchase from 20/05/2020
excellent service. Gave a heads up in the Pimax forum
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Response from Immersive Display
Hey Steve, thanks for your review on Pimax forum :)
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Pedro V.
Rating: 5 out of 5
following a purchase from 23/05/2020
Fast and easy delivery
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Paulina F.
Rating: 5 out of 5
following a purchase from 28/04/2020
👌
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Response from Immersive Display
👍
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marcus L.
Rating: 5 out of 5
following a purchase from 09/05/2020
Trusted, shipment went well and very protected products
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Isabelle L.
Rating: 1 out of 5
following a purchase from 06/05/2020
Ineffective product. Always mist on my goggles when I wear my face shield.
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Jon F.
Rating: 5 out of 5
following a purchase from 13/05/2020
A good VR shopping experience...I will definitely use them again.
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Response from Immersive Display
✌
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Philipp G.
Rating: 5 out of 5
following a purchase from 13/05/2020
Fast shipping. Everything super
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Response from Immersive Display
Thank you very much 😁 !
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Marc M.
Rating: 5 out of 5
following a purchase from 14/05/2020
(Protective mask oculus quest) Product as described, materials are of very good quality, delivery is fast and tracking information is multiple. Bravo I recommend this site especially in this period of containment and reduction of activity! Marc
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Response from Immersive Display
The whole team thanks you 😎.
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Jordan D.
Rating: 5 out of 5
following a purchase from 29/04/2020
I have received my order and it was on time and the pills work great. I had previously been paying a very high price through prescriptions from my local GP.
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Chrystelle D.
Rating: 5 out of 5
following a purchase from 06/05/2020
RAS
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Bernard C.
Rating: 5 out of 5
following a purchase from 11/05/2020
Well-packed package, order as per order and fast shipping. Perfect!
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Jacob F.
Rating: 5 out of 5
following a purchase from 30/04/2020
Top VR shop 👍
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Response from Immersive Display
Thank you so much 💘
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Esteban T.
Rating: 5 out of 5
following a purchase from 01/05/2020
Bought some Trackstraps and they work perfectly!
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