The online store offers a consistently positive experience, particularly highlighted by the exceptional quality of its products. Customers frequently mention the well-designed VR accessories, such as protective shells and straps, which are appreciated for their affordability and durability. Delivery services are praised for their speed and reliability; many customers received their orders earlier than expected, often noting the careful packaging that ensures items arrive in perfect condition.
I am completely satisfied. Very friendly and helpful service on the phone, hassle-free ordering and punctual delivery.
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Response from Immersive Display
Thank you very much Maria
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Thomas M.
Rating: 5 out of 5
following a purchase from 15/09/2025
very responsive customer service
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Response from Immersive Display
With pleasure! Thank you Thomas
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MAXIME L.
Rating: 5 out of 5
following a purchase from 30/08/2025
perfect at all levels
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Response from Immersive Display
Thank you Maxime for this valuable feedback
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Alex G.
Rating: 5 out of 5
following a purchase from 20/08/2025
Probably the fastest shippimg I've seen
Response from Immersive Display
Wow, thanks Alex 😎😁
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Désiré F.
Rating: 5 out of 5
following a purchase from 12/08/2025
Precise and fast order processing.
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raphael T.
Rating: 5 out of 5
following a purchase from 05/08/2025
Very reactive, the product works very well!!!
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YANNIG S.
Rating: 5 out of 5
following a purchase from 22/07/2025
Very fast service
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Ellen Z.
Rating: 5 out of 5
following a purchase from 20/07/2025
Eloise was very nice and helpful, everything was great!
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Response from Immersive Display
Thank you very much Ellen
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Nicolas L.
Rating: 5 out of 5
following a purchase from 30/06/2025
A lot of material available, in stock, reasonable prices, good follow-up.
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Kilian G.
Rating: 5 out of 5
following a purchase from 14/07/2025
Fast delivery and well packaged.
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Marco R.
Rating: 5 out of 5
following a purchase from 03/07/2025
fast,
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Yveline C.
Rating: 5 out of 5
following a purchase from 26/06/2025
Serious and available.
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Aurélien G.
Rating: 5 out of 5
following a purchase from 18/06/2025
I am very satisfied with the service provided. Immersive Display is the reference for acquiring VR equipment. The delivery is extremely fast, the choice is vast, and the customer service is impeccable. A big thank you especially to Éloïse, who has always been of invaluable help.
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Response from Immersive Display
A big thank you Aurélien for your loyalty
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Philippe R.
Rating: 5 out of 5
following a purchase from 26/06/2025
Good responsiveness and good advice
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Clyde J.
Rating: 3 out of 5
following a purchase from 11/06/2025
Responsive staff by phone and email, order tracking is also very good. Very unfortunate, the order, over 2000 euros, arrived incomplete.
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Response from Immersive Display
Thank you for your feedback Clyde. Indeed, an error slipped into the shipment, but as you pointed out, we were responsive and immediately resent the missing product.
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Arthit S.
Rating: 5 out of 5
following a purchase from 24/05/2025
Fast response and delivery
Response from Immersive Display
Glad to have helped you with customs. Eloïse
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Karin P.
Rating: 5 out of 5
following a purchase from 06/06/2025
Very good
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Mickael F.
Rating: 5 out of 5
following a purchase from 15/05/2025
Excellent site with great customer support.
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Response from Immersive Display
Thank you Mickaël !
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Isabelle B.
Rating: 5 out of 5
following a purchase from 15/05/2025
Very satisfied with the customer service that was able to guide me to the product, very fast delivery and product delivered on time, and very satisfied with the product received
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Response from Immersive Display
Thank you Isabelle for your feedback 😊
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Rui T.
Rating: 5 out of 5
following a purchase from 07/05/2025
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Stephan T.
Rating: 5 out of 5
following a purchase from 27/04/2025
Everything went well, first order with Immersive Display, thank you.
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Maximilien D.
Rating: 5 out of 5
following a purchase from 31/03/2025
Very efficient sales service and delivery.
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Hugo A.
Rating: 5 out of 5
following a purchase from 30/03/2025
I had a problem with a 3D emitter for a specific use, and Immersive Display was able to guide me and answer my questions by taking the time to test and understand. We highly recommend them and are very happy to collaborate with them.
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Response from Immersive Display
A big thank you Hugo for your feedback! We are delighted to have been able to assist you.
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Laurent M.
Rating: 5 out of 5
following a purchase from 25/03/2025
Article received quickly thank you
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Philippe N.
Rating: 5 out of 5
following a purchase from 24/03/2025
Delivery times respected and good telephone reception
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Karsten R.
Rating: 5 out of 5
following a purchase from 16/02/2025
Everything was great, nice contact. Everything worked out. Many thanks again :)
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Emilie D.
Rating: 5 out of 5
following a purchase from 16/02/2025
Very satisfied.
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Manuela J.
Rating: 5 out of 5
following a purchase from 27/01/2025
Very nice contact, fast delivery. Everything great
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Response from Immersive Display
Thank you for your trust Manuella 🥰
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Alexander K.
Rating: 5 out of 5
following a purchase from 31/12/2024
Eloïse was very helpful and friendly when assisting with my return.
Response from Immersive Display
Thanks Alexander ! 🇺🇸
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Maxine B.
Rating: 5 out of 5
following a purchase from 25/01/2025
I recently purchased VR equipment for my store from Immersive Display, and I couldn't be happier with the entire experience! From the moment I reached out, their customer service was exceptional—prompt and knowledgeable responses to all my questions made the decision-making process seamless. The delivery was impressively quick, allowing me to set up and showcase the VR experience for my customers without delay. Overall, I highly recommend Immersive Display for anyone looking to enhance their business with cutting-edge technology; they truly go above and beyond!
Response from Immersive Display
Thank you so much for your wonderful review and for sharing your positive experience with Immersive Display. Thanks Maxine ! 🤩
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Francesco B.
Rating: 3 out of 5
following a purchase from 28/01/2025
Fast shipping and perfect service but the item (HTC Vive 3 in 1 Replacement Cable) is not as expected: the three cable to one connection is much larger than it looks in the picture, and unfortunately does not work for my application.
Response from Immersive Display
Thank you Francesco for your review of our company. However the photo is contractual : the cable received is the one in the picture ☺️
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Alexandre G.
Rating: 5 out of 5
following a purchase from 23/01/2025
Quality product, fast delivery and as advertised.
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Response from Immersive Display
Thank you Alexandre, I'm glad you enjoyed customizing your logo 🤗
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Anthony V.
Rating: 5 out of 5
following a purchase from 11/01/2025
Good customer service by phone, email and fast, careful delivery.
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Alexandre N.
Rating: 5 out of 5
following a purchase from 01/01/2025
Nothing to report, everything is perfect
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Ludovic B.
Rating: 5 out of 5
following a purchase from 03/01/2025
Fast and clear
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Kyriacos P.
Rating: 5 out of 5
following a purchase from 30/12/2024
Excellent Service, prompt shipment and delivery
Response from Immersive Display
Delighted to deliver to Cyprus ! Thanks for your trust Kyriacos 🇨🇾
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jean michel A.
Rating: 5 out of 5
following a purchase from 24/12/2024
Good item Fast delivery Bravo
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Aurelie P.
Rating: 5 out of 5
following a purchase from 08/12/2024
Received on time, bigger than I expected, they're top notch, you can order with your eyes closed.
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Response from Immersive Display
Thank you very much Aurélie! 🥰
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Christoph H.
Rating: 5 out of 5
following a purchase from 15/12/2024
Fast and great communication. Reliable and punctual shipping. We will definitely order again!
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Response from Immersive Display
Thank you very much Christoph 🎄🤗
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François G.
Rating: 5 out of 5
following a purchase from 10/12/2024
Excellent contact and very efficient service for sending quotes and products.
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Response from Immersive Display
Thank you François for your confidence 🤗
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