The online store offers a consistently positive experience, particularly highlighted by the exceptional quality of its products. Customers frequently mention the well-designed VR accessories, such as protective shells and straps, which are appreciated for their affordability and durability. Delivery services are praised for their speed and reliability; many customers received their orders earlier than expected, often noting the careful packaging that ensures items arrive in perfect condition.
Exactly as advertised. Well made and prompt delivery.
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Response from Immersive Display
Thanks Martin. As you said -"Exactly as advertised".
We are trying to show the more relevant pictures we will broadcast more videos to show "in real" most of our best-seller products ;)
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David T.
Rating: 4 out of 5
following a purchase from 05/07/2020
Good and fast
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valerie M.
Rating: 5 out of 5
following a purchase from 30/06/2020
Product matching the description. Very fast delivery.
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Sebastien B.
Rating: 5 out of 5
following a purchase from 24/06/2020
Great delivery time because the product was in stock, super clean packaging, the product met my expectations, thank you I recommend 100%.
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Response from Immersive Display
Thank you, your satisfaction is our priority 😁. The stock indicated on each of our product sheets is 100% transparent (Storage France in our logistics agency).
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Gino M.
Rating: 5 out of 5
following a purchase from 22/06/2020
Very good, parcel received quickly. Reactive after-sales service.
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MICHAEL R.
Rating: 5 out of 5
following a purchase from 09/06/2020
Just as expected. They have Pimax inventory and ship on time!!
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Response from Immersive Display
Hey Michael, your feedback is encouraging, we're glad to have so many cool customers 😉
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Romain L.
Rating: 5 out of 5
following a purchase from 15/06/2020
No problem fast and quality products.
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Arthur T.
Rating: 5 out of 5
following a purchase from 18/06/2020
I received my pimax comfort kit quickly and well packed. I am fully satisfied.
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Response from Immersive Display
A good unpacking experience for our customers is important and ensure the good condition of the package on final delivery 😷
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fabrice H.
Rating: 5 out of 5
following a purchase from 15/06/2020
Product in conformity with the order, arrived on time and very satisfied for this first order.
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Response from Immersive Display
Thank you for your opinion Fabrice, hoping to see you again on our shop ✌
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Stephan G.
Rating: 5 out of 5
following a purchase from 23/05/2020
Nice customer service and despite Corona crisis fast delivery👌
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Response from Immersive Display
Thank you Stephan, indeed we wanted to be as realistic as possible regarding delivery times during the crisis period 👍
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Leonard O.
Rating: 4 out of 5
following a purchase from 28/05/2020
The VR headset appears to be working satisfactorily but I am disappointed that you do not have the audio head band or hand tracker avaialble. Otherwise the service is very good and delivery on time.
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Response from Immersive Display
Leonard,
To keep you update, the PIMAX Audio head band and hand tracker will be released by the manufacturer in July.2020.
Of course, all new accessories of PIMAX brand will be available on our VR Shop ;)
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abood R.
Rating: 5 out of 5
following a purchase from 19/05/2020
good job
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andre H.
Rating: 5 out of 5
following a purchase from 09/06/2020
if not serious, then serious and serious again. Don't change anything. Quick order, quick delivery. Well all this has a price, but we get our money's worth. I reorder the site without hesitation. Thanks
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Response from Immersive Display
Thank you very much Mr. Haudebourg for your complimentary opinion, we do not change anything ;)
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Stefan T.
Rating: 5 out of 5
following a purchase from 03/06/2020
Delivery was very fast and their customer service was great!
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Christophe A.
Rating: 5 out of 5
following a purchase from 03/06/2020
Fast shipping, product as described. Serious shop. You can buy there with your eyes closed.
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Response from Immersive Display
💘 THANK YOU!
The Immersive Display team (Nathan, Éloïse, Stéphane)
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David M.
Rating: 4 out of 5
following a purchase from 05/06/2020
Compliant product and deadline met
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Alexandre E.
Rating: 5 out of 5
following a purchase from 02/06/2020
Perfect product received in 2 days while I'm at the end of France! A big bravo and a thousand thanks for your professionalism :)
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Steve S.
Rating: 5 out of 5
following a purchase from 20/05/2020
excellent service. Gave a heads up in the Pimax forum
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Response from Immersive Display
Hey Steve, thanks for your review on Pimax forum :)
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Pedro V.
Rating: 5 out of 5
following a purchase from 23/05/2020
Fast and easy delivery
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Paulina F.
Rating: 5 out of 5
following a purchase from 28/04/2020
👌
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Response from Immersive Display
👍
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marcus L.
Rating: 5 out of 5
following a purchase from 09/05/2020
Trusted, shipment went well and very protected products
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Jon F.
Rating: 5 out of 5
following a purchase from 13/05/2020
A good VR shopping experience...I will definitely use them again.
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Response from Immersive Display
✌
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Philipp G.
Rating: 5 out of 5
following a purchase from 13/05/2020
Fast shipping. Everything super
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Response from Immersive Display
Thank you very much 😁 !
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Marc M.
Rating: 5 out of 5
following a purchase from 14/05/2020
(Protective mask oculus quest) Product as described, materials are of very good quality, delivery is fast and tracking information is multiple. Bravo I recommend this site especially in this period of containment and reduction of activity! Marc
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Response from Immersive Display
The whole team thanks you 😎.
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Jordan D.
Rating: 5 out of 5
following a purchase from 29/04/2020
I have received my order and it was on time and the pills work great. I had previously been paying a very high price through prescriptions from my local GP.
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Chrystelle D.
Rating: 5 out of 5
following a purchase from 06/05/2020
RAS
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Bernard C.
Rating: 5 out of 5
following a purchase from 11/05/2020
Well-packed package, order as per order and fast shipping. Perfect!
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Jacob F.
Rating: 5 out of 5
following a purchase from 30/04/2020
Top VR shop 👍
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Response from Immersive Display
Thank you so much 💘
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Esteban T.
Rating: 5 out of 5
following a purchase from 01/05/2020
Bought some Trackstraps and they work perfectly!
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LUIS MIGUEL AMARO B.
Rating: 5 out of 5
following a purchase from 28/04/2020
10/10 would buy again
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Alain D.
Rating: 5 out of 5
following a purchase from 04/05/2020
Fast shipping, order well received. 100% Satisfied
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Ludovic B.
Rating: 5 out of 5
following a purchase from 22/04/2020
All right.
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Loïc V.
Rating: 5 out of 5
following a purchase from 23/04/2020
Fast and accurate delivery.
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Xavier L.
Rating: 5 out of 5
following a purchase from 20/04/2020
Impeccable service. The product is very satisfactory and fits perfectly. Greetings.
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Arnaud G.
Rating: 5 out of 5
following a purchase from 19/04/2020
Excellent products received very quickly and as described.
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Michael H.
Rating: 5 out of 5
following a purchase from 20/04/2020
Fast delivery, good goods
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adrien L.
Rating: 5 out of 5
following a purchase from 24/04/2020
Very good customer service, but big stockout (probably related to covid19).
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Response from Immersive Display
Absolutely, we have been out of stock since February ⌛ (with some Chinese partners). We are doing our best to speed up the restocking process and to offer a range of products that is as available as possible!
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Ruben S.
Rating: 5 out of 5
following a purchase from 09/04/2020
Fast Shipping, good Customer Support!
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Gabriel C.
Rating: 5 out of 5
following a purchase from 10/04/2020
Perfect!
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Extrys C.
Rating: 5 out of 5
following a purchase from 11/04/2020
The content of the package came defectuous, but they will give me another kit free of charge so i will voye 5 stars because i see that they are more worried about their customers than money
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Response from Immersive Display
Thank you for being honest, we cannot master everything including carrier, but anyway, we assume 100% of our responsibility 😐
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