The online store Indors stands out for its consistent product quality, with numerous customers noting that items arrive exactly as described and in pristine condition. The packaging is frequently praised for being secure and well-prepared, ensuring products are protected during shipping. Delivery times are generally reliable, with many customers receiving their orders on schedule or even ahead of estimate dates. Customer service is highlighted as a key strength, characterized by responsiveness and professionalism, where inquiries are addressed quickly and effectively.
Excellent purchase. I purchased a microprobe pipe stripper. The part ordered matched what was requested and I solved the problem. I do not rate 5 stars because of the long delivery time.
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Francois A.
Rating: 5 out of 5
following a purchase from 08/12/2024
Everything more than perfect
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Rocco M.
Rating: 5 out of 5
following a purchase from 23/12/2024
Very fast delivery
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GIOVANNI GIULIO C.
Rating: 3 out of 5
following a purchase from 26/12/2024
Indors recommends accepting with reservation reporting the reason but the courier refused to let me report that the box was partially damaged : he told me that he would take the package back if I reported that kind of report because in his opinion the damage to the box was only caused by the plastic strips. The package has not been opened yet so I need to check the condition of the contents.
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Response from Indors
Thank you for contacting us and for sharing your experience.
We are sorry for what happened at the time of delivery: the behavior of the courier that prevented you from signing with reservation is not in accordance with proper procedures. It is your full right to report any visible anomalies on the package, and we are sorry to learn that this was denied to you.
In cases like this, it is always preferable to refuse the package, in order to protect yourself from possible damages that are not visible on the outside. We confirm that signing with reservation is only valid if accompanied by a specific reason, and unfortunately, without this indication, it is not possible to open complaint procedures in case of damages.
We invite you, as soon as possible, to check the condition of the contents and to report any problems to us: we are available to assist you.
In the meantime, we are reporting the incident to the courier service to draw attention to the importance of adhering to delivery procedures.
Thank you again for your report, and we remain at your disposal for any needs.
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Mauro F.
Rating: 5 out of 5
following a purchase from 30/12/2024
All good , price, delivery and good customer relationship
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christian M.
Rating: 4 out of 5
following a purchase from 10/12/2024
Meets my expectations
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Roger P.
Rating: 5 out of 5
following a purchase from 20/12/2024
Very good
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Davide D.
Rating: 5 out of 5
following a purchase from 13/12/2024
Excellent
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nebojsa K.
Rating: 5 out of 5
following a purchase from 10/12/2024
Very good
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Thomas A.
Rating: 2 out of 5
following a purchase from 03/11/2024
Delivery time of one and a half months to receive my HP cleaner...
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Damien B.
Rating: 1 out of 5
following a purchase from 03/12/2024
Table received but not yet used. I think the finish is very poor. Very ugly welding, rust spots on the frame and the coat hanger is also bent. I hope I won't be on it when I use it. The packaging was fine.
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Simone P.
Rating: 5 out of 5
following a purchase from 03/12/2024
From the site, quick and easy purchase. Received the package on time. Opened the package, a vacuum cleaner wheel was broken. Contacted support, they shipped me the new one within a few days. Overall positive experience
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Enrico L.
Rating: 5 out of 5
following a purchase from 19/12/2024
all ok, very fast shipping
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Giorgio B.
Rating: 4 out of 5
following a purchase from 19/12/2024
Fast shipping great product!!!
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Domenico L.
Rating: 5 out of 5
following a purchase from 16/12/2024
Excellent service and great dehumidifier for my needs inside my home
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Massimiliano S.
Rating: 5 out of 5
following a purchase from 14/12/2024
Perfect on time delivery
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Serge M.
Rating: 5 out of 5
following a purchase from 11/12/2024
Perfect!
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Mariano V.
Rating: 5 out of 5
following a purchase from 05/12/2024
Serious and reliable seller
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Christian E.
Rating: 5 out of 5
following a purchase from 09/12/2024
Serious and reliable seller, responds to emails, product delivered early, everything perfect.
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Giampaolo M.
Rating: 5 out of 5
following a purchase from 16/12/2024
All ok thank you
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maurizio D.
Rating: 4 out of 5
following a purchase from 14/11/2024
apart from the delay on delivery , which can be there , otherwise everything was fine , on the product ordered there were no negative surprises all ok
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Mattia M.
Rating: 5 out of 5
following a purchase from 14/12/2024
Perfect
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eliodoro C.
Rating: 5 out of 5
following a purchase from 13/12/2024
perfect
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Luca L.
Rating: 5 out of 5
following a purchase from 12/12/2024
Clear information, great product, fast shipping
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Federico T.
Rating: 5 out of 5
following a purchase from 13/12/2024
Product at a great price and delivery on time despite the Christmas season. Great experience, I recommend this seller.
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ANTONELLA S.
Rating: 4 out of 5
following a purchase from 12/12/2024
very fast delivery. The unbalanced package, was overlaid with other heavy material and fortunately the goods received, inside was in order, but the package was damaged (cardboard torn in at least three / four places). the BRT courier (of absolute quality) must have entrusted the final delivery to a VERY DISCONTINUED master who, among other things did not intend to report the reservation and the obvious damage on the bill. available photos.
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Matjaz C.
Rating: 5 out of 5
following a purchase from 08/12/2024
Everything was ok. Thank you. Kind regards.
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Roberto M.
Rating: 4 out of 5
following a purchase from 28/11/2024
Thoughtful and efficient seller. Economically competitive.
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Michele G.
Rating: 4 out of 5
following a purchase from 29/11/2024
Late delivery on time but super helpfulness and courtesy from office workers
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Aristide F.
Rating: 5 out of 5
following a purchase from 11/12/2024
all perfect
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Nicola P.
Rating: 5 out of 5
following a purchase from 04/12/2024
Material arrived on time and in perfect condition.Call center friendly and thorough.
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Claudio A.
Rating: 5 out of 5
following a purchase from 11/12/2024
Order arrived very quickly
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GIOVANNI F.
Rating: 5 out of 5
following a purchase from 10/12/2024
EXCELLENT PRODUCT AS PER DESCRIPTION
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Nicola G.
Rating: 4 out of 5
following a purchase from 03/12/2024
Material ordered and received promptly, as described.
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mauro B.
Rating: 5 out of 5
following a purchase from 09/12/2024
Great products and cellere shipping
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gregory C.
Rating: 4 out of 5
following a purchase from 04/12/2024
very well
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Angelo V.
Rating: 4 out of 5
following a purchase from 07/12/2024
Satisfied
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GABRIELE V.
Rating: 5 out of 5
following a purchase from 06/12/2024
Excellent
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Ander G.
Rating: 5 out of 5
following a purchase from 09/12/2024
Fast shipping and material as described. Recommended.
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Daniela V.
Rating: 5 out of 5
following a purchase from 02/12/2024
ORDER ARRIVED AS PER POGRAM
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