Customer reviews of Indors

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9,8 /10
Overall rating: 9,8 out of 10
Based on 3 523 published reviews

Summary of reviews

The online store Indors stands out for its consistent product quality, with numerous customers noting that items arrive exactly as described and in pristine condition. The packaging is frequently praised for being secure and well-prepared, ensuring products are protected during shipping. Delivery times are generally reliable, with many customers receiving their orders on schedule or even ahead of estimate dates. Customer service is highlighted as a key strength, characterized by responsiveness and professionalism, where inquiries are addressed quickly and effectively.

Reviews 1, 2, 3 and 4 stars

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A
Andrea M.
Rating: 4 out of 5
following a purchase from 09/12/2025
Everything perfect. Shipping a bit slow.
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Fabio T.
Rating: 4 out of 5
following a purchase from 03/12/2025
Serious company, valid product, I will use you in the future for other products, knowing you would have saved me money, I recommend INDORS, THANK YOU
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Philippe M.
Rating: 4 out of 5
following a purchase from 26/11/2025
Product conforms to the order. The definition of accessories (kit 1) could be made more accessible from the description. The packaging is a bit light considering the possibility of mechanical shocks, but the journey went well.
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GIULIANO T.
Rating: 4 out of 5
following a purchase from 30/11/2025
Product compliant. The purchased movable plugs, however, are practically unusable, close contact for soldering and cannot be opened. Money thrown away.
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Alfredo F.
Rating: 4 out of 5
following a purchase from 13/11/2025
Very complete website, structured in a clear and exhaustive manner, allows for the best evaluation of the product to be purchased based on one's needs. Alfredo
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Ronald manuel F.
Rating: 4 out of 5
following a purchase from 12/11/2025
Good
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Francesco B.
Rating: 4 out of 5
following a purchase from 11/11/2025
Very well-stocked eCommerce. Record shipping times. I don't give 5 stars because the item arrived with 2 bent wheels. For the rest, I think I will buy again from Indors
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Gianni B.
Rating: 4 out of 5
following a purchase from 03/11/2025
Excellent products
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Ferdinando C.
Rating: 4 out of 5
following a purchase from 20/10/2025
Really remarkable carpet cleaner. I didn't think it would reach such performance. I come from Karker experiences and recognize its excellent design quality as well as solutions for highly effective use even for the operator. Good shipping, however, the telephone assistance service seemed a bit cryptic and compartmentalized. I hope this does not happen again when technical assistance and maintenance support is needed. Thank you.
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Emanuele M.
Rating: 3 out of 5
following a purchase from 31/10/2025
Pramac PMi2500 - Inverter Generator 2.3 kW: functioning product and arrived on time, but declared is 67db, but then arrives with the label 96db!!! And there are all!!! Big flaw, for a product that seemed impeccable.
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Salvatore D.
Rating: 4 out of 5
following a purchase from 20/09/2025
Great purchase even though 2 components were missing. The company made itself fully available to get the components to me in minimal time.
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KATIA D.
Rating: 3 out of 5
following a purchase from 22/10/2025
Decent product, good workmanship, slow delivery.
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Giuseppe R.
Rating: 4 out of 5
following a purchase from 16/10/2025
Good morning, first experience, excellent organization.
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Marcello C.
Rating: 4 out of 5
following a purchase from 12/10/2025
Serious company, super fast shipping, exceptional packaging, thank you Indors!!!
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Salvatore T.
Rating: 4 out of 5
following a purchase from 25/09/2025
Great product, good value for money, arrived on time. I recommend it.
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Marco R.
Rating: 3 out of 5
following a purchase from 08/09/2025
The item arrived on the expected day and well packaged, too bad they forgot to add the complimentary accessories, as advertised at the time of purchase.
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Response from Indors
Dear Marco,

Thank you for your feedback and we are glad that the item arrived on time and in good condition. We sincerely apologize for the lack of the complimentary accessories, it was an oversight by the colleagues working in the warehouse department. This is not our standard and we are working to ensure that similar inconveniences do not happen again. Thank you also for your email report which allowed us to immediately send you the missing gifts with a second shipment.

Best regards,
The Indors team
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Natale M.
Rating: 3 out of 5
following a purchase from 24/09/2025
Delivery time announced not respected.
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Fabio R.
Rating: 4 out of 5
following a purchase from 30/09/2025
I received the purchase within the defined time and it seems to be intact. I haven't mounted it yet.
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Mario G.
Rating: 4 out of 5
following a purchase from 28/09/2025
Package arrived on time, the box in terrible condition and some accessories were missing inside, which were promptly sent, except for an adapter that the employee told me over the phone was not included even though it was well indicated in the box and also on the site. Anyway, good customer service
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stefano S.
Rating: 3 out of 5
following a purchase from 04/09/2025
the treated product is valid advice to call to foresee reliable timing.
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Samuel C.
Rating: 4 out of 5
following a purchase from 29/08/2025
Fantastic machine, just a pity about the delivery delay.
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andrea D.
Rating: 4 out of 5
following a purchase from 17/09/2025
serious e-commerce. I recommend it
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CHRISTOPHE G.
Rating: 1 out of 5
following a purchase from 09/09/2025
not delivered
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marco M.
Rating: 3 out of 5
following a purchase from 17/09/2025
Tested with a bit of water, it should be okay even though I haven't seen the 9 meters of jet.
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Assunta F.
Rating: 4 out of 5
following a purchase from 03/09/2025
The machine arrived after 15 days, but I am satisfied because it works. I gave 4 stars and not 5 because the thing that leaves something to be desired is the technical service that is not always available and must be contacted via email if there is a problem.
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Valerio P.
Rating: 4 out of 5
following a purchase from 07/09/2025
shipping within the expected time. careful packaging. the trimmer works. the gifts are not suitable for professional use
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salvatore M.
Rating: 2 out of 5
following a purchase from 06/09/2025
I ordered the one with 4 steps on the site and I received the one with 3.
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Mauro T.
Rating: 4 out of 5
following a purchase from 03/09/2025
On time with good packaging
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TIZIANA C.
Rating: 4 out of 5
following a purchase from 21/08/2025
Serious company, fast delivery. Reliable.
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Elena R.
Rating: 4 out of 5
following a purchase from 18/08/2025
Fast delivery and product arrived without damage. I recommend this supplier
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Šárka H.
Rating: 3 out of 5
following a purchase from 08/08/2025
no invoice yet, please send it for AW COOL, thank you
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Riccardo B.
Rating: 4 out of 5
following a purchase from 11/08/2025
At first glance, the device seems well made but I haven't tried it yet
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Paolo O.
Rating: 4 out of 5
following a purchase from 23/06/2025
Kind and available, everything perfect
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Ignazio Sergio S.
Rating: 4 out of 5
following a purchase from 13/08/2025
The product arrived, charged and put into use, I immediately noticed that one nozzle does not work, after reading the instruction manual I cleaned everything (even though the product is new) and put it back into operation; same problem.
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Marie Line M.
Rating: 4 out of 5
following a purchase from 06/08/2025
The port is a bit expensive, otherwise it's very good
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Primo S.
Rating: 4 out of 5
following a purchase from 11/08/2025
Product delivered in accordance with the order. The packaging of the item was well protected and this represents a guarantee against inconveniences (bumps, etc.) related to transport. Too bad for the slightly extended delivery times by the courier, but the 15th of August was in between.
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PIERRE P.
Rating: 4 out of 5
following a purchase from 23/07/2025
Content
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Ferda Aliye T.
Rating: 4 out of 5
following a purchase from 04/08/2025
Excellent wide choice of multi-brand products (in my case dehumidifiers) at various price levels and features and the speed of shipping. I found the technical/commercial assistance a bit lacking, especially by phone, but with the benefit of the doubt due to the particular time of year (August)
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Alessandro P.
Rating: 4 out of 5
following a purchase from 31/07/2025
Very satisfied with the purchase, excellent communication and precise delivery despite the hot August period (complicated deliveries)
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Sebastiano M.
Rating: 4 out of 5
following a purchase from 22/07/2025
Everything is ok
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