Indors consistently delivers a seamless experience with timely delivery and careful packaging, ensuring products arrive in excellent condition and match their descriptions. Customers highlight reliable and respectful service, with courteous staff, accurate information throughout the purchase process, and responsive after-sales support that quickly addresses questions. The store is praised for strong value, featuring great price-quality ratios, fast shipping, and sturdy, well-described products that meet expectations. Many reviews emphasize professionalism and seriousness, noting reliable product conformity, helpful guidance, and trustworthy packaging and delivery practices.
Excellent order management by INDORS: administration, tracking, schedule, delivery... The equipment (wood chipper) seems to be of very good quality but the manual is not in French, translated it is very insufficient. A manufacturing detail: one of the two small welded pieces is missing, had to improvise one.
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Thomas M.
Rating: 4 out of 5
following a purchase from 09/04/2025
Very good responsiveness. Salesperson
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Francesco P.
Rating: 4 out of 5
following a purchase from 17/04/2025
Fast
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Antonio L.
Rating: 4 out of 5
following a purchase from 10/04/2025
Great
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Luciano B.
Rating: 4 out of 5
following a purchase from 09/04/2025
All good..great seller
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Sergio M.
Rating: 4 out of 5
following a purchase from 02/04/2025
Ease of ordering and delivery times respected. Package arrived in excellent condition. Everything perfect
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Brice M.
Rating: 4 out of 5
following a purchase from 21/03/2025
Product as described, very good. However, your delivery estimate was overestimated by 2.5 weeks... fortunately, I was on the lookout... Your carrier, GLS, is completely disastrous, unprofessional, a liar, and so on, a shame!
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Jacques R.
Rating: 4 out of 5
following a purchase from 06/03/2025
A very complete offer (ironing center) and a competitive price, tarnished by a long (too long) shipping delay that far exceeded the announced shipping time at the time of purchase, and a long (too long) transport time for the current period in Europe. Too bad, because for the rest, I am satisfied.
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Marina C.
Rating: 4 out of 5
following a purchase from 30/03/2025
Valid product. Lightweight and manageable vacuum cleaner. It's a pity it doesn't have a folding hose to attach the accessories, which must be connected directly to the machine body, making it difficult to access tight spots. Shipping was problem-free, I recommend the purchase.
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Graziano D.
Rating: 4 out of 5
following a purchase from 22/03/2025
I gave it 4 stars because I thought it would be more powerful in cutting.
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Filippo B.
Rating: 4 out of 5
following a purchase from 11/03/2025
ORDER ARRIVED AS DESCRIBED, DELIVERY TIMES NOT VERY FAST
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Pascal B.
Rating: 4 out of 5
following a purchase from 04/03/2025
Great material, fast shipping
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Antonio N.
Rating: 4 out of 5
following a purchase from 16/03/2025
Quality items and compliant with descriptions. Good customer service.
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Astrid L.
Rating: 1 out of 5
following a purchase from 11/03/2025
Article (vacuum cleaner) that does not match the description, an important element is missing. The site refused to take back the item from me, despite the misleading advertisement. Moreover, the item sold is of poor quality. Very dissatisfied with my purchase and very bad customer service.
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Alain S.
Rating: 4 out of 5
following a purchase from 08/03/2025
very fast shipping, too bad the manual is only in ITALIAN/ENGLISH
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Tiit P.
Rating: 4 out of 5
following a purchase from 05/03/2025
Product is good, yet delivery took close to 3 weeks.
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Enrico G.
Rating: 4 out of 5
following a purchase from 09/03/2025
Material conforms to the description, excellent quality. Fast shipping but at a high cost.
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Angelo R.
Rating: 4 out of 5
following a purchase from 11/03/2025
Everything is in order, timelines respected
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Tony M.
Rating: 4 out of 5
following a purchase from 09/03/2025
Everything as expected
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Enrico B.
Rating: 4 out of 5
following a purchase from 06/03/2025
the 3/4 hole nozzles are round and do not have a good grip for screwing them in, if they were square on both sides they would screw in better....other than that, OK!
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Antonio I.
Rating: 4 out of 5
following a purchase from 27/02/2025
Punctual and serious
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Francesco M.
Rating: 4 out of 5
following a purchase from 01/03/2025
Item as described. Package intact and timely delivery. Waiting to assemble the pump to check functionality. I recommend the seller
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Simone C.
Rating: 4 out of 5
following a purchase from 04/03/2025
Fast, precise, and honest. One star is missing due to the unavailability of the fleece not indicated at the time of purchase.
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Catherine N.
Rating: 4 out of 5
following a purchase from 13/02/2025
Correct description of the item, very fast shipping.
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Maria Giancarla B.
Rating: 4 out of 5
following a purchase from 05/02/2025
The delivery was made quickly, excellent packaging, I am very satisfied with my purchase
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Cosimo Giuseppe P.
Rating: 1 out of 5
following a purchase from 07/02/2025
After the purchase, I requested assistance because it was not working and I did not receive a response.
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Response from Indors
We responded to the customer, but unfortunately, they did not reply. Only a few weeks later, they contacted us by phone, and we clarified the situation. We provided assistance and repaired the customer's product within 5 working days under warranty. Sometimes a phone call is all it takes if there are no responses; we usually provide updates within 24 hours.
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Biagio C.
Rating: 4 out of 5
following a purchase from 05/02/2025
Good, both for the supplier and for the shipping.
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Davide L.
Rating: 4 out of 5
following a purchase from 22/01/2025
Delivery was a few days late, and without explanations unless requested (which were almost immediate), overall a more than good shopping experience. Recommended.
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Max C.
Rating: 4 out of 5
following a purchase from 05/01/2025
First time I purchase on this site and the experience has been good even though there were delays in delivery due to the supplier. The customer service was still accurate and timely. Excellent product purchased.
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Antonello D.
Rating: 4 out of 5
following a purchase from 17/01/2025
Fast and original material
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Alessandro P.
Rating: 4 out of 5
following a purchase from 31/10/2024
Dehumidifier that is well made and works well, perhaps lacks the ability to see the water level in the drip tray from the outside
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Stephanie R.
Rating: 4 out of 5
following a purchase from 04/01/2025
Does the job
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Jacques B.
Rating: 4 out of 5
following a purchase from 26/12/2024
Good balance between quality and price
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Marco L.
Rating: 1 out of 5
following a purchase from 18/12/2024
Package probably arrived to the courier on time, but not to our company. It was scheduled for delivery on December 20, but was not delivered. We had an event scheduled for December 21. Even making a last-minute hold at Bartolini's on the evening of Dec. 20, there was nothing to be done. We had to make other arrangements, with no small amount of difficulty. I still picked up the package because I am good, and because we may need it in the future. For this order I could only pick it up on December 27. Surely the product will be highly efficient, but better evaluate couriers, deliveries and shipping dates. Because the event we managed to save it in extremis, otherwise we would have had to cancel it resulting in heavy financial damage
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Response from Indors
Dear customer, we thank you for sharing your experience, although we are very sorry to read about the issue you encountered with the delivery of your order. We fully understand the inconvenience caused by the delay, especially in light of an important event, and we sincerely apologize for the difficulties that arose from it.
We have verified that the shipment left on time, but unfortunately, there were delays beyond our control, likely related to the overload of couriers during the holiday season. We are already carefully evaluating the service of our logistics partners to prevent similar situations from occurring in the future.
We thank you for still deciding to pick up the package and for the trust you have shown in our product. We remain at your disposal for any needs and hope to demonstrate to you on a future occasion the quality not only of our items but also of our service.
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Alessio C.
Rating: 4 out of 5
following a purchase from 21/12/2024
Excellent purchase. I purchased a microprobe pipe stripper. The part ordered matched what was requested and I solved the problem. I do not rate 5 stars because of the long delivery time.
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Christian M.
Rating: 4 out of 5
following a purchase from 10/12/2024
Meets my expectations
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Giorgio B.
Rating: 4 out of 5
following a purchase from 19/12/2024
Fast shipping great product!!!
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Maurizio D.
Rating: 4 out of 5
following a purchase from 14/11/2024
apart from the delay on delivery , which can be there , otherwise everything was fine , on the product ordered there were no negative surprises all ok
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Antonella S.
Rating: 4 out of 5
following a purchase from 12/12/2024
very fast delivery. The unbalanced package, was overlaid with other heavy material and fortunately the goods received, inside was in order, but the package was damaged (cardboard torn in at least three / four places). the BRT courier (of absolute quality) must have entrusted the final delivery to a VERY DISCONTINUED master who, among other things did not intend to report the reservation and the obvious damage on the bill. available photos.
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Roberto M.
Rating: 4 out of 5
following a purchase from 28/11/2024
Thoughtful and efficient seller. Economically competitive.
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