Indors consistently delivers a seamless experience with timely delivery and careful packaging, ensuring products arrive in excellent condition and match their descriptions. Customers highlight reliable and respectful service, with courteous staff, accurate information throughout the purchase process, and responsive after-sales support that quickly addresses questions. The store is praised for strong value, featuring great price-quality ratios, fast shipping, and sturdy, well-described products that meet expectations. Many reviews emphasize professionalism and seriousness, noting reliable product conformity, helpful guidance, and trustworthy packaging and delivery practices.
The item arrived on the expected day and well packaged, too bad they forgot to add the complimentary accessories, as advertised at the time of purchase.
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Response from Indors
Dear Marco,
Thank you for your feedback and we are glad that the item arrived on time and in good condition. We sincerely apologize for the lack of the complimentary accessories, it was an oversight by the colleagues working in the warehouse department. This is not our standard and we are working to ensure that similar inconveniences do not happen again. Thank you also for your email report which allowed us to immediately send you the missing gifts with a second shipment.
Best regards,
The Indors team
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Natale M.
Rating: 3 out of 5
following a purchase from 24/09/2025
Delivery time announced not respected.
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Fabio R.
Rating: 4 out of 5
following a purchase from 30/09/2025
I received the purchase within the defined time and it seems to be intact. I haven't mounted it yet.
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Mario G.
Rating: 4 out of 5
following a purchase from 28/09/2025
Package arrived on time, the box in terrible condition and some accessories were missing inside, which were promptly sent, except for an adapter that the employee told me over the phone was not included even though it was well indicated in the box and also on the site. Anyway, good customer service
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Stefano S.
Rating: 3 out of 5
following a purchase from 04/09/2025
the treated product is valid advice to call to foresee reliable timing.
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Samuel C.
Rating: 4 out of 5
following a purchase from 29/08/2025
Fantastic machine, just a pity about the delivery delay.
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Andrea D.
Rating: 4 out of 5
following a purchase from 17/09/2025
serious e-commerce. I recommend it
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Marco M.
Rating: 3 out of 5
following a purchase from 17/09/2025
Tested with a bit of water, it should be okay even though I haven't seen the 9 meters of jet.
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Assunta F.
Rating: 4 out of 5
following a purchase from 03/09/2025
The machine arrived after 15 days, but I am satisfied because it works. I gave 4 stars and not 5 because the thing that leaves something to be desired is the technical service that is not always available and must be contacted via email if there is a problem.
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Valerio P.
Rating: 4 out of 5
following a purchase from 07/09/2025
shipping within the expected time. careful packaging. the trimmer works. the gifts are not suitable for professional use
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Mauro T.
Rating: 4 out of 5
following a purchase from 03/09/2025
On time with good packaging
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Tiziana C.
Rating: 4 out of 5
following a purchase from 21/08/2025
Serious company, fast delivery. Reliable.
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Elena R.
Rating: 4 out of 5
following a purchase from 18/08/2025
Fast delivery and product arrived without damage. I recommend this supplier
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Šárka H.
Rating: 3 out of 5
following a purchase from 08/08/2025
no invoice yet, please send it for AW COOL, thank you
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Riccardo B.
Rating: 4 out of 5
following a purchase from 11/08/2025
At first glance, the device seems well made but I haven't tried it yet
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Paolo O.
Rating: 4 out of 5
following a purchase from 23/06/2025
Kind and available, everything perfect
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Ignazio Sergio S.
Rating: 4 out of 5
following a purchase from 13/08/2025
The product arrived, charged and put into use, I immediately noticed that one nozzle does not work, after reading the instruction manual I cleaned everything (even though the product is new) and put it back into operation; same problem.
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Marie Line M.
Rating: 4 out of 5
following a purchase from 06/08/2025
The port is a bit expensive, otherwise it's very good
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Primo S.
Rating: 4 out of 5
following a purchase from 11/08/2025
Product delivered in accordance with the order. The packaging of the item was well protected and this represents a guarantee against inconveniences (bumps, etc.) related to transport. Too bad for the slightly extended delivery times by the courier, but the 15th of August was in between.
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Pierre P.
Rating: 4 out of 5
following a purchase from 23/07/2025
Content
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Ferda Aliye T.
Rating: 4 out of 5
following a purchase from 04/08/2025
Excellent wide choice of multi-brand products (in my case dehumidifiers) at various price levels and features and the speed of shipping. I found the technical/commercial assistance a bit lacking, especially by phone, but with the benefit of the doubt due to the particular time of year (August)
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Alessandro P.
Rating: 4 out of 5
following a purchase from 31/07/2025
Very satisfied with the purchase, excellent communication and precise delivery despite the hot August period (complicated deliveries)
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Sebastiano M.
Rating: 4 out of 5
following a purchase from 22/07/2025
Everything is ok
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Pascalino P.
Rating: 4 out of 5
following a purchase from 23/07/2025
good
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Alessandro S.
Rating: 4 out of 5
following a purchase from 21/07/2025
Complete and well-packaged package. The courier needs to be reviewed because the package arrived a couple of days later than expected and even though I paid for the appointment delivery service asking for afternoon delivery from 3 to 5 PM it arrived at 11 in the morning.
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Carmine I.
Rating: 4 out of 5
following a purchase from 21/07/2025
Good
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Renato V.
Rating: 4 out of 5
following a purchase from 21/07/2025
all good
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Daniel G.
Rating: 4 out of 5
following a purchase from 11/07/2025
R A S
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Luigi D.
Rating: 2 out of 5
following a purchase from 06/07/2025
acceptable, packaging intact but an accessory was broken
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Response from Indors
We have replaced the warranty accessories for the customer.
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Teresa L.
Rating: 4 out of 5
following a purchase from 01/07/2025
The only downside: the wheels to be applied to the cart were not suitable.
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Mario P.
Rating: 4 out of 5
following a purchase from 01/07/2025
Great price and product. Shipping times could be improved
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Amedeo A.
Rating: 4 out of 5
following a purchase from 01/07/2025
Fast shipping and perfect item. Over time it will show. Thank you
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Valeria F.
Rating: 4 out of 5
following a purchase from 01/07/2025
Product meets expectations and timely delivery service
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Gianpaolo R.
Rating: 4 out of 5
following a purchase from 26/06/2025
Quite satisfied, I don't give 5 stars because what I ordered was not delivered in the original packaging.
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Avv. Carmela P.
Rating: 4 out of 5
following a purchase from 16/06/2025
it's a good product. The only problem is that it leaves a mark where it stops after cleaning.
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Claudio S.
Rating: 4 out of 5
following a purchase from 20/06/2025
the article corresponds to the description
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Andre Q.
Rating: 4 out of 5
following a purchase from 17/06/2025
quick receipt of the package
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Jenny K.
Rating: 3 out of 5
following a purchase from 04/06/2025
I received my order about in the promised time and I got advice to the use of the machine timely but they became a malfunction shortly (after couple times of use, under 2 weeks of getting the machine) and again, good service, since they promised to send part that was not working (I got second degree burn marks) BUT it has been already 6 days and they haven't sent it. I need to use the machine daily so this is not acceptable.
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Cote M.
Rating: 4 out of 5
following a purchase from 03/06/2025
If the package had been perfectly wrapped, I would have liked a notice in French or more readable. I contacted customer service but despite 2 follow-ups, I received no response.
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Thierry C.
Rating: 4 out of 5
following a purchase from 05/06/2025
Package received well within a reasonable time, the only downside was that the power connection plug was twisted.
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