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L
Rating: 4 out of 5
Great product, perfect delivery.
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Customer reviews of Indors
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 3 823 published reviews
Summary of reviews
Indors consistently delivers a seamless experience with timely delivery and careful packaging, ensuring products arrive in excellent condition and match their descriptions. Customers highlight reliable and respectful service, with courteous staff, accurate information throughout the purchase process, and responsive after-sales support that quickly addresses questions. The store is praised for strong value, featuring great price-quality ratios, fast shipping, and sturdy, well-described products that meet expectations. Many reviews emphasize professionalism and seriousness, noting reliable product conformity, helpful guidance, and trustworthy packaging and delivery practices.
Reviews 2, 3 and 4 stars
Reset filtersE
Rating: 4 out of 5
I bought the working vacuum cleaner from you, it works great but the bags are expensive
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P
Rating: 4 out of 5
Very fast shipping. Product meets expectations. I don't give 5 stars because I would have expected a more recent production date for the PPE.
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C
Rating: 4 out of 5
Fast store in shipping, perfect
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F
Rating: 4 out of 5
great site product arrived quickly everything ok
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T
Rating: 4 out of 5
perfect
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G
Rating: 4 out of 5
Responsive contact and impeccable delivered products. However, be careful to read the delivery time well as they are displayed from the availability at their place, so sometimes this time is more than doubled. Otherwise, no issues.
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C
Rating: 4 out of 5
Good, everything is fine, but the packaging could be much better. I could understand for light purchases, but I bought a pressure washer. There is high value and there is weight! The response from customer service for a supposed problem was prompt and thorough. For all this, 4 stars
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A
Rating: 4 out of 5
Great and fast, I didn't even have time to check the order tracking.
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G
Rating: 4 out of 5
courteous, efficient, offer appropriate and professional advice
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L
Rating: 4 out of 5
Delivery was on time and as expected. It just lacks a bit of communication between the order and the carrier's handling. This is just a simple constructive criticism.
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F
Rating: 4 out of 5
Item as described. Waited several days for delivery until pickup with my own vehicle at the warehouse .....
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L
Rating: 4 out of 5
An excellent tool
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M
Rating: 4 out of 5
The shipment arrived on time with very careful packaging
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S
Rating: 4 out of 5
I gave 4 stars because the manual is missing in Italian, being an Italian company it was requested but arrived in English
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Y
Rating: 4 out of 5
Excellent order management by INDORS: administration, tracking, schedule, delivery... The equipment (wood chipper) seems to be of very good quality but the manual is not in French, translated it is very insufficient. A manufacturing detail: one of the two small welded pieces is missing, had to improvise one.
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T
Rating: 4 out of 5
Very good responsiveness. Salesperson
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F
Rating: 4 out of 5
Fast
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A
Rating: 4 out of 5
Great
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L
Rating: 4 out of 5
All good..great seller
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S
Rating: 4 out of 5
Ease of ordering and delivery times respected. Package arrived in excellent condition. Everything perfect
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B
Rating: 4 out of 5
Product as described, very good. However, your delivery estimate was overestimated by 2.5 weeks... fortunately, I was on the lookout... Your carrier, GLS, is completely disastrous, unprofessional, a liar, and so on, a shame!
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J
Rating: 4 out of 5
A very complete offer (ironing center) and a competitive price, tarnished by a long (too long) shipping delay that far exceeded the announced shipping time at the time of purchase, and a long (too long) transport time for the current period in Europe. Too bad, because for the rest, I am satisfied.
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M
Rating: 4 out of 5
Valid product. Lightweight and manageable vacuum cleaner. It's a pity it doesn't have a folding hose to attach the accessories, which must be connected directly to the machine body, making it difficult to access tight spots. Shipping was problem-free, I recommend the purchase.
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G
Rating: 4 out of 5
I gave it 4 stars because I thought it would be more powerful in cutting.
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F
Rating: 4 out of 5
ORDER ARRIVED AS DESCRIBED, DELIVERY TIMES NOT VERY FAST
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P
Rating: 4 out of 5
Great material, fast shipping
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A
Rating: 4 out of 5
Quality items and compliant with descriptions. Good customer service.
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A
Rating: 4 out of 5
very fast shipping, too bad the manual is only in ITALIAN/ENGLISH
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T
Rating: 4 out of 5
Product is good, yet delivery took close to 3 weeks.
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E
Rating: 4 out of 5
Material conforms to the description, excellent quality. Fast shipping but at a high cost.
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A
Rating: 4 out of 5
Everything is in order, timelines respected
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T
Rating: 4 out of 5
Everything as expected
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E
Rating: 4 out of 5
the 3/4 hole nozzles are round and do not have a good grip for screwing them in, if they were square on both sides they would screw in better....other than that, OK!
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A
Rating: 4 out of 5
Punctual and serious
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F
Rating: 4 out of 5
Item as described. Package intact and timely delivery. Waiting to assemble the pump to check functionality. I recommend the seller
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S
Rating: 4 out of 5
Fast, precise, and honest. One star is missing due to the unavailability of the fleece not indicated at the time of purchase.
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C
Rating: 4 out of 5
Correct description of the item, very fast shipping.
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P
Rating: 2 out of 5
The product seems to work correctly, but the delivery via BRT was a nightmare. A week of battling with missed appointments and changes in schedules from one hour to another, and in the end, I had to pick it up at the BRT depot 30 km from home! The scheduled delivery on February 12 or 13 was picked up on the 20th!
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Response from Indors
Thank you for your feedback, and we are happy to know that the product is working correctly.
However, we are truly sorry for the negative experience you had with the delivery. We fully understand the inconvenience caused by missed appointments and continuous schedule changes, especially considering the distance you had to travel for the pickup.
We have already initiated internal evaluations with our logistics partners, including BRT, to seek more reliable solutions and improve the quality of the delivery service. Situations like yours are unacceptable, and we are committed to doing everything possible to avoid them in the future.
We hope to offer you a smoother and more satisfying experience in your next purchase.
We remain at your disposal for any needs.
However, we are truly sorry for the negative experience you had with the delivery. We fully understand the inconvenience caused by missed appointments and continuous schedule changes, especially considering the distance you had to travel for the pickup.
We have already initiated internal evaluations with our logistics partners, including BRT, to seek more reliable solutions and improve the quality of the delivery service. Situations like yours are unacceptable, and we are committed to doing everything possible to avoid them in the future.
We hope to offer you a smoother and more satisfying experience in your next purchase.
We remain at your disposal for any needs.
M
Rating: 4 out of 5
The delivery was made quickly, excellent packaging, I am very satisfied with my purchase
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