Customer reviews of Indors

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 3 823 published reviews

Summary of reviews

Indors consistently delivers a seamless experience with timely delivery and careful packaging, ensuring products arrive in excellent condition and match their descriptions. Customers highlight reliable and respectful service, with courteous staff, accurate information throughout the purchase process, and responsive after-sales support that quickly addresses questions. The store is praised for strong value, featuring great price-quality ratios, fast shipping, and sturdy, well-described products that meet expectations. Many reviews emphasize professionalism and seriousness, noting reliable product conformity, helpful guidance, and trustworthy packaging and delivery practices.

Reviews 3 and 4 stars

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A
Alessia S.
Rating: 4 out of 5
following a purchase from 14/04/2026
delivery as expected
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Roberto C.
Rating: 4 out of 5
following a purchase from 27/03/2026
the product arrived intact, excellent for the dedicated use.
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Lucien B.
Rating: 3 out of 5
following a purchase from 23/01/2026
Too long delay
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Cristina P.
Rating: 4 out of 5
following a purchase from 25/03/2026
Fast and punctual service
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Grégory D.
Rating: 4 out of 5
following a purchase from 05/03/2026
quality products, just a bit long on shipping.
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Marco V.
Rating: 4 out of 5
following a purchase from 08/03/2026
For the machine, I think the lance seems a bit short and I can't find extensions. For the importing company, everything is okay so far.
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Paolo Q.
Rating: 4 out of 5
following a purchase from 04/03/2026
great product
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Camelia L.
Rating: 4 out of 5
following a purchase from 05/02/2026
I didn't receive any manual on how to install the product I purchased, but the product arrived well and safely packed.
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Elvis M.
Rating: 4 out of 5
following a purchase from 21/10/2025
Good communication. What they just didn’t prep me for was the wait to have the item first prepared by the manufacturer before the shipping. And that was a long long wait. Otherwise once was done the shipping was quick and item well packaged. Thanks.
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Gianni S.
Rating: 4 out of 5
following a purchase from 11/02/2026
Great purchase!
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Stefano Z.
Rating: 4 out of 5
following a purchase from 07/02/2026
Fast shipping, good communication, website portal to improve, prices comparable to the best offers found online.
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Luigi M.
Rating: 4 out of 5
following a purchase from 05/02/2026
Good
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Vaidas L.
Rating: 4 out of 5
following a purchase from 10/01/2026
Quick delivery. After delivery, the package was ok, but the goods inside were a little bit damaged.
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Tommaso L.
Rating: 4 out of 5
following a purchase from 29/01/2026
On time
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Vincenzo D.
Rating: 4 out of 5
following a purchase from 24/01/2026
Great shipping
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Alessia S.
Rating: 4 out of 5
following a purchase from 04/12/2025
everything is fine
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Simona G.
Rating: 3 out of 5
following a purchase from 17/01/2026
The vacuum cleaner works well, but I found a defect inside the suction tube; the steam tube is also present, which blocks the material being sucked inside the tube.
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Franco P.
Rating: 4 out of 5
following a purchase from 16/01/2026
Order placed, received, I haven't used the item I bought yet, so I can only confirm the delivery.
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Alessandro B.
Rating: 4 out of 5
following a purchase from 15/01/2026
Package arrived well preserved, the tool is what I was looking for.
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Leonardo G.
Rating: 4 out of 5
following a purchase from 08/01/2026
Quality product, exactly as described. Some issues/delays with the courier (so independent of Indors), but customer service was prompt and available.
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Giacomo P.
Rating: 3 out of 5
following a purchase from 10/01/2026
Not optimal shutdown without a cooling cycle for the resistors. Everything else is good
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Angelo A.
Rating: 4 out of 5
following a purchase from 10/12/2025
The device is good, but the battery lasts too little
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Gregory B.
Rating: 4 out of 5
following a purchase from 09/12/2025
Perfect super
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Luca C.
Rating: 4 out of 5
following a purchase from 11/12/2025
Impeccable service, telescopic pole not exactly as described but minimal difference
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Andrea M.
Rating: 4 out of 5
following a purchase from 09/12/2025
Everything perfect. Shipping a bit slow.
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Fabio T.
Rating: 4 out of 5
following a purchase from 03/12/2025
Serious company, valid product, I will use you in the future for other products, knowing you would have saved me money, I recommend INDORS, THANK YOU
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Philippe M.
Rating: 4 out of 5
following a purchase from 26/11/2025
Product conforms to the order. The definition of accessories (kit 1) could be made more accessible from the description. The packaging is a bit light considering the possibility of mechanical shocks, but the journey went well.
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Giuliano T.
Rating: 4 out of 5
following a purchase from 30/11/2025
Product compliant. The purchased movable plugs, however, are practically unusable, close contact for soldering and cannot be opened. Money thrown away.
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Alfredo F.
Rating: 4 out of 5
following a purchase from 13/11/2025
Very complete website, structured in a clear and exhaustive manner, allows for the best evaluation of the product to be purchased based on one's needs. Alfredo
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Ronald Manuel F.
Rating: 4 out of 5
following a purchase from 12/11/2025
Good
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Francesco B.
Rating: 4 out of 5
following a purchase from 11/11/2025
Very well-stocked eCommerce. Record shipping times. I don't give 5 stars because the item arrived with 2 bent wheels. For the rest, I think I will buy again from Indors
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Gianni B.
Rating: 4 out of 5
following a purchase from 03/11/2025
Excellent products
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Ferdinando C.
Rating: 4 out of 5
following a purchase from 20/10/2025
Really remarkable carpet cleaner. I didn't think it would reach such performance. I come from Karker experiences and recognize its excellent design quality as well as solutions for highly effective use even for the operator. Good shipping, however, the telephone assistance service seemed a bit cryptic and compartmentalized. I hope this does not happen again when technical assistance and maintenance support is needed. Thank you.
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Emanuele M.
Rating: 3 out of 5
following a purchase from 31/10/2025
Pramac PMi2500 - Inverter Generator 2.3 kW: functioning product and arrived on time, but declared is 67db, but then arrives with the label 96db!!! And there are all!!! Big flaw, for a product that seemed impeccable.
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Salvatore D.
Rating: 4 out of 5
following a purchase from 20/09/2025
Great purchase even though 2 components were missing. The company made itself fully available to get the components to me in minimal time.
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Katia D.
Rating: 3 out of 5
following a purchase from 22/10/2025
Decent product, good workmanship, slow delivery.
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Giuseppe R.
Rating: 4 out of 5
following a purchase from 16/10/2025
Good morning, first experience, excellent organization.
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Marcello C.
Rating: 4 out of 5
following a purchase from 12/10/2025
Serious company, super fast shipping, exceptional packaging, thank you Indors!!!
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Salvatore T.
Rating: 4 out of 5
following a purchase from 25/09/2025
Great product, good value for money, arrived on time. I recommend it.
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Marco R.
Rating: 3 out of 5
following a purchase from 08/09/2025
The item arrived on the expected day and well packaged, too bad they forgot to add the complimentary accessories, as advertised at the time of purchase.
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Response from Indors
Dear Marco,

Thank you for your feedback and we are glad that the item arrived on time and in good condition. We sincerely apologize for the lack of the complimentary accessories, it was an oversight by the colleagues working in the warehouse department. This is not our standard and we are working to ensure that similar inconveniences do not happen again. Thank you also for your email report which allowed us to immediately send you the missing gifts with a second shipment.

Best regards,
The Indors team