Customer reviews of Indors

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 3 823 published reviews

Summary of reviews

Indors consistently delivers a seamless experience with timely delivery and careful packaging, ensuring products arrive in excellent condition and match their descriptions. Customers highlight reliable and respectful service, with courteous staff, accurate information throughout the purchase process, and responsive after-sales support that quickly addresses questions. The store is praised for strong value, featuring great price-quality ratios, fast shipping, and sturdy, well-described products that meet expectations. Many reviews emphasize professionalism and seriousness, noting reliable product conformity, helpful guidance, and trustworthy packaging and delivery practices.

Reviews 3 and 4 stars

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Antonello D.
Rating: 4 out of 5
following a purchase from 17/01/2025
Fast and original material
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Alessandro P.
Rating: 4 out of 5
following a purchase from 31/10/2024
Dehumidifier that is well made and works well, perhaps lacks the ability to see the water level in the drip tray from the outside
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Stephanie R.
Rating: 4 out of 5
following a purchase from 04/01/2025
Does the job
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Jacques B.
Rating: 4 out of 5
following a purchase from 26/12/2024
Good balance between quality and price
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Alessio C.
Rating: 4 out of 5
following a purchase from 21/12/2024
Excellent purchase. I purchased a microprobe pipe stripper. The part ordered matched what was requested and I solved the problem. I do not rate 5 stars because of the long delivery time.
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Giovanni Giulio C.
Rating: 3 out of 5
following a purchase from 26/12/2024
Indors recommends accepting with reservation reporting the reason but the courier refused to let me report that the box was partially damaged : he told me that he would take the package back if I reported that kind of report because in his opinion the damage to the box was only caused by the plastic strips. The package has not been opened yet so I need to check the condition of the contents.
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Response from Indors
Thank you for contacting us and for sharing your experience.
We are sorry for what happened at the time of delivery: the behavior of the courier that prevented you from signing with reservation is not in accordance with proper procedures. It is your full right to report any visible anomalies on the package, and we are sorry to learn that this was denied to you.

In cases like this, it is always preferable to refuse the package, in order to protect yourself from possible damages that are not visible on the outside. We confirm that signing with reservation is only valid if accompanied by a specific reason, and unfortunately, without this indication, it is not possible to open complaint procedures in case of damages.

We invite you, as soon as possible, to check the condition of the contents and to report any problems to us: we are available to assist you.
In the meantime, we are reporting the incident to the courier service to draw attention to the importance of adhering to delivery procedures.
Thank you again for your report, and we remain at your disposal for any needs.
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Christian M.
Rating: 4 out of 5
following a purchase from 10/12/2024
Meets my expectations
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Giorgio B.
Rating: 4 out of 5
following a purchase from 19/12/2024
Fast shipping great product!!!
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Maurizio D.
Rating: 4 out of 5
following a purchase from 14/11/2024
apart from the delay on delivery , which can be there , otherwise everything was fine , on the product ordered there were no negative surprises all ok
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Antonella S.
Rating: 4 out of 5
following a purchase from 12/12/2024
very fast delivery. The unbalanced package, was overlaid with other heavy material and fortunately the goods received, inside was in order, but the package was damaged (cardboard torn in at least three / four places). the BRT courier (of absolute quality) must have entrusted the final delivery to a VERY DISCONTINUED master who, among other things did not intend to report the reservation and the obvious damage on the bill. available photos.
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Roberto M.
Rating: 4 out of 5
following a purchase from 28/11/2024
Thoughtful and efficient seller. Economically competitive.
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Michele G.
Rating: 4 out of 5
following a purchase from 29/11/2024
Late delivery on time but super helpfulness and courtesy from office workers
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Nicola G.
Rating: 4 out of 5
following a purchase from 03/12/2024
Material ordered and received promptly, as described.
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Gregory C.
Rating: 4 out of 5
following a purchase from 04/12/2024
very well
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Angelo V.
Rating: 4 out of 5
following a purchase from 07/12/2024
Satisfied
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Cristina R.
Rating: 4 out of 5
following a purchase from 14/11/2024
Great customer service!
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Daniele S.
Rating: 4 out of 5
following a purchase from 28/11/2024
Good price Punctual delivery
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Cristiano R.
Rating: 4 out of 5
following a purchase from 28/11/2024
Just received, delivery time, and good product.
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Alberto S.
Rating: 4 out of 5
following a purchase from 02/11/2024
The goods arrived a little late
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Mirco L.
Rating: 4 out of 5
following a purchase from 26/11/2024
Product intact and matches the order. Delivery to be reviewed (I went to the carrier's location to pick it up) as my address was found to be non-existent!
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Mario C.
Rating: 4 out of 5
following a purchase from 14/11/2024
Perfect order, except for delivery by reservation because I was never contacted by the courier for delivery by appointment
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Carlo B.
Rating: 4 out of 5
following a purchase from 06/11/2024
Excellent quality product
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Thierry D.
Rating: 4 out of 5
following a purchase from 07/11/2024
Nice item, quality as I expected. As far as the GLS carrier is concerned, my opinion hasn't changed, the parcel was dropped off just about anywhere, not at all sheltered from the weather (fortunately it wasn't raining that day...
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Nerino G.
Rating: 4 out of 5
following a purchase from 04/11/2024
Excellent product and speed of cobsignment. Somewhat poor user manual. Not always clear.
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Alessandro N.
Rating: 4 out of 5
following a purchase from 05/11/2024
Product according to expectations, arrived in two days
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Massimo B.
Rating: 4 out of 5
following a purchase from 31/10/2024
Great fast shipping all ok
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Roberto M.
Rating: 4 out of 5
following a purchase from 24/10/2024
Very good
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Mirco B.
Rating: 4 out of 5
following a purchase from 21/10/2024
More than positive experience. Requested support before placing the order I received quick response. Quality materials.
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Frederic K.
Rating: 4 out of 5
following a purchase from 15/10/2024
Fast delivery
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Franco R.
Rating: 4 out of 5
following a purchase from 11/10/2024
Goods arrived with considerable delay due to address misunderstanding not my fault . Product ,already tried, excellent.
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Laurence J.
Rating: 4 out of 5
following a purchase from 05/10/2024
Impec
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Giuseppe B.
Rating: 4 out of 5
following a purchase from 07/10/2024
As I expected
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Conchita G.
Rating: 4 out of 5
following a purchase from 19/09/2024
I purchased a professional polisher and I must say that the shipping by INDORS that was very fast and very accurate in 'packing the machine. In my opinion what is missing, for qsto nn I give 5 stars, is a clearer explanation on the use of cleaning pads and diamond pads, which also have a nice cost ... but that in the end you find yourself not knowing how to have to use! I still recommend the site which I find very reliable for purchases.
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Fabrizio F.
Rating: 4 out of 5
following a purchase from 19/09/2024
Small mishap with booking for time of delivery Immediately refunded with apologies Motorcycle efficient
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Luciano R.
Rating: 4 out of 5
following a purchase from 18/09/2024
Impeccable delivery and parcel
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Andrea M.
Rating: 4 out of 5
following a purchase from 17/09/2024
Very quick posting. A couple of things I don't like about the dehumidifier. It has analog hygrostat (!), it emits air that is too hot when it goes to maximum, and the handles are not for raising it in fact it is not recommended to use them for that purpose. So it can be moved by 2 or more people.
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Sergio B.
Rating: 4 out of 5
following a purchase from 08/09/2024
Product conforms, package intact, delivered puntuslmente
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Eligio F.
Rating: 4 out of 5
following a purchase from 05/09/2024
SHIPMENT MEETS EXPECTATIONS, DELIVERY TIME EVEN BETTER THAN EXPECTED
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Camillo M.
Rating: 4 out of 5
following a purchase from 05/09/2024
Quick and timely order handling. Impeccable packaging.
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Enrico G.
Rating: 4 out of 5
following a purchase from 21/08/2024
material arrived in 24h product that does its job ... I expected more cleaning power being professional
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