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N
Rating: 5 out of 5
Received on time, conforms to the description
With a handwritten note as a bonus
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With a handwritten note as a bonus
Customer reviews of Instinct Trail
Trust Attestation
9,9
/10
Overall rating: 9,9 out of 10
Based on 231 published reviews
Summary of reviews
Instinct Trail delivers with fast delivery and well-packaged orders, and customers consistently note quick shipping, clear site navigation, and an attentive, responsive service that handles exchanges smoothly. The product range is repeatedly praised for thoughtful design and practical features, such as well-positioned pockets, secure belts that don’t move, and bags that fit the body well for long-distance or multi-day outings. Customers highlight tangible quality and durability, along with personal touches like handwritten notes and thoughtful packaging, making the buying experience feel reliable and premium. The overall impression is a brand that combines high-performance, well-thought-out gear with fast, friendly service and careful attention to customer experience.
Reviews 1, 2 and 5 stars
Reset filtersS
Rating: 5 out of 5
Perfect in every way, the little extra is the handwritten thank you card.
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G
Rating: 5 out of 5
The speed of shipping and the little handwritten note
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B
Rating: 5 out of 5
Fast and perfectly compliant order, I recommend!
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C
Rating: 5 out of 5
I bought my bag for a 3-day trail hike on the GR 738 in complete autonomy and it works, super happy with the product
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S
Rating: 5 out of 5
Fast, efficient, professional, serious! With personalized follow-up and responsive people in customer service, not a robot that redirects to the FAQ! Bravo
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C
Rating: 5 out of 5
First acquisition of a bag from the brand, the shipping is fast, good communication, and they respond quickly when contacted. Quality material and well thought out, so far I am won over!
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M
Rating: 5 out of 5
Nothing to report, everything is perfect
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J
Rating: 5 out of 5
Great product, very good quality, very fast
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P
Rating: 5 out of 5
Professionalism, Responsiveness, Technicality.
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B
Rating: 5 out of 5
Fast! And effective!
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Y
Rating: 5 out of 5
Perfect, meets my expectations! Just need to test it on a medium outing!
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C
Rating: 5 out of 5
Find distributors in Grenoble!
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F
Rating: 5 out of 5
The quality of the products, professionalism, attentiveness, and interest shown to the consumer
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C
Rating: 5 out of 5
Hello, Incredible responsiveness and great communication! Absolutely perfect products!
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B
Rating: 5 out of 5
Fast order, compliant and attention to detail
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L
Rating: 5 out of 5
Robust, comfortable, and ergonomic.
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Q
Rating: 5 out of 5
Great shopping experience with a nice little surprise ...
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S
Rating: 5 out of 5
Waterproof, several pockets, does not hurt the back, does not choke the neck.
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F
Rating: 5 out of 5
Package sent quickly Nothing to improve
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A
Rating: 5 out of 5
Very good, quality materials. Only downside, avoid working with my transport company DPD!!
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C
Rating: 5 out of 5
Perfect communication
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O
Rating: 5 out of 5
Very fast shipping and reception (less than 48h at the relay point) Personalized note inside the package
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