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A
Rating: 5 out of 5
Very good, quality materials. Only downside, avoid working with my transport company DPD!!
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Customer reviews of Instinct Trail
Trust Attestation
9,9
/10
Overall rating: 9,9 out of 10
Based on 231 published reviews
Summary of reviews
Instinct Trail delivers with fast delivery and well-packaged orders, and customers consistently note quick shipping, clear site navigation, and an attentive, responsive service that handles exchanges smoothly. The product range is repeatedly praised for thoughtful design and practical features, such as well-positioned pockets, secure belts that don’t move, and bags that fit the body well for long-distance or multi-day outings. Customers highlight tangible quality and durability, along with personal touches like handwritten notes and thoughtful packaging, making the buying experience feel reliable and premium. The overall impression is a brand that combines high-performance, well-thought-out gear with fast, friendly service and careful attention to customer experience.
Reviews 3, 4 and 5 stars
Reset filtersC
Rating: 5 out of 5
Perfect communication
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O
Rating: 5 out of 5
Very fast shipping and reception (less than 48h at the relay point) Personalized note inside the package
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E
Rating: 5 out of 5
Products very well finished (not yet tested) and well packaged for delivery.
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M
Rating: 5 out of 5
I liked the little attention with a personalized message, regarding the products they seem really good at first glance, I just need to put it to the test.
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P
Rating: 5 out of 5
Excellent quality of service, responsiveness in answers and order processing, real listening to the customer, easy and simple product exchanges in case of wrong size choice, and always a nice note accompanying the deliveries.
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O
Rating: 5 out of 5
Quick response to my questions, top service, personal touches in the package sending.
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J
Rating: 5 out of 5
Everything goes very well with instinct and the delivery people, and the products are good too.
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C
Rating: 5 out of 5
The maintenance is absolutely incredible!
What could be better? Well, that's very complicated!
I have a small YouTube channel and I am an administrator of a Trail group on Facebook (U Muvrinu Trail 1400 members) is it possible to promote your products?
Thank you for your response.
Best regards,
Cédric.
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What could be better? Well, that's very complicated!
I have a small YouTube channel and I am an administrator of a Trail group on Facebook (U Muvrinu Trail 1400 members) is it possible to promote your products?
Thank you for your response.
Best regards,
Cédric.
E
Rating: 5 out of 5
I had an issue with my order and the support immediately resolved my problem. I am delighted with the outcome of my order with you!
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S
Rating: 5 out of 5
As a customer of the brand for years, I am always pleased with the products and customer service.
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P
Rating: 5 out of 5
improve the "tips" (heavy and thick), placed at the end of the elastic cords, on the trail vests...
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L
Rating: 5 out of 5
The speed of delivery
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A
Rating: 5 out of 5
Advice, quality of products
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J
Rating: 5 out of 5
Very good
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F
Rating: 5 out of 5
Practical, well thought out, and with a touch of originality.
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M
Rating: 5 out of 5
Excellent products and professional advice for all your trail running gear.
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V
Rating: 5 out of 5
Fast and perfect order and the little thank you note was greatly appreciated.
Thank you.
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Thank you.