Customer reviews of Intercash.Pro

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 5 110 published reviews

Summary of reviews

Intercash.Pro is recognized for its exceptional product quality, with many customers noting that items consistently meet or exceed expectations. The delivery process is frequently highlighted as impressively fast, with numerous reviews mentioning orders arriving sooner than anticipated and packages being well-prepared to avoid damage during transit.

Reviews 1, 2, 3 and 4 stars

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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 14/08/2020
received the wrong order. sent an email and no reply
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/08/2020
Order delivered quickly
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/07/2020
OK well received
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/07/2020
very interesting site
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 07/08/2020
Broken cardboard box, product leaking into the box, very poor packaging because the can was sailing in the box and ended up opening.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 09/08/2020
Super site I highly recommend I've never been disappointed
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 02/08/2020
Order received but with delay always apologies
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 02/08/2020
Quite mediocre anyway, I sent 2 emails and message through social networks, I received no response. Supposedly sent within 48 hours, 5 days later the order was still being prepared.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 05/08/2020
Incomplete order
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 31/07/2020
about the packaging: the soloplast resin boxes were dented when they arrived.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/07/2020
Nothing to complain about, except that 2 products were missing despite the availability of the latter at the time of ordering and no reply to my e-mail concerning the "procedure to follow" to find out what happened to my leftovers. Apart from that, I'm very happy.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 13/07/2020
I received my parcel, but the green foam is deeply marked by the polish bottles. Is it usable? (I have the photo when I opened the parcel).
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Response from Intercash.Pro
Hello, no problem. Either let it return to its normal shape, or wet it like a sponge.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/07/2020
Perfect service and speed of delivery, but product less effective than hoped.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/07/2020
Fast, accurate delivery
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 30/05/2020
Customer service sucks. Thank goodness Pay Pall is there to save the order. I don't think I will order from them. No communication. No respect for the customer.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 28/05/2020
I received my order, but when I opened the box it was already in bad shape, the 5l can of G4 was all damaged, the product had run out of the box. And now it's impossible to keep the product. I received a reply from Intercash pro asking me to return the product, to which I replied that it was impossible because the canister was no longer airtight. Now I'm waiting for a new contact.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 28/06/2020
excellent navigation, late delivery...
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 29/06/2020
Delayed shipment, and a new machine with a piece of plastic wandering around inside, forcing me to dismantle the machine to remove it. Now everything's working properly. But that's not all, it's not very serious.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/07/2020
No comments
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/06/2020
Rather long delivery and no return from the after-sales service despite my mail. Too bad because I was very happy with the product and the deal.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 15/06/2020
Non ho ricevuto l'oggetto come descritto...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/06/2020
Nothing to say about the products ordered 5/5!!! On the other hand, the site is full of unavailable products nitrile gloves ....etc!!!2/5
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 12/06/2020
I ordered a polishing kit. A blue pad (the most important one) was missing. I called them. They said they'd send it to me. No answer. I called again. After 1 month, still nothing. It's from Corsica, but still...
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 19/06/2020
Order delivered incomplete. 1 item missing. No reply to the message left on the site to indicate this shortage. Not serious!
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Response from Intercash.Pro
Good evening. Sorry I missed your message. Don't worry, we'll be leaving tomorrow. Good evening.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/05/2020
Delay a little long because product not available. otherwise RAS
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 07/06/2020
Tres mauvais , service client je n'en parle nous Somme le 7 juillet jai passer ma commande le 8juin je n'est toujours rien je ne peut pas faire tourner ma société avec des fournisseurs pareil.
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Response from Intercash.Pro
Hello. Thank you for your feedback. Your order was placed on June 7th and left on the 8th. It was scanned one last time by the post office on June 10th, but then nothing happened. Following a check of late delivery parcels, we opened an inquiry with Colissimo on June 29th. However, I can't find any email from you concerning an after-sales service request.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/06/2020
Fast delivery.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/06/2020
Not enough detailing-specific products
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 19/06/2020
a product is missing when it was noted on the delivery note
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 08/06/2020
Deadline not met (2 weeks for delivery) and promise of commercial gesture in compensation not kept
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/06/2020
Difficult to order on the website but very good telephone contact. Fast delivery
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 14/05/2020
when I bought three kochemie products from Intercashpro I was unfortunately very badly served! It took them almost 14 days to send my order, despite 3 unanswered emails (I just asked them when they planned to send the order), so the colissimo was useless as I received the parcel more than 3 weeks after ordering. And that's not all!
So I open the parcel and discover that one of the products had the cap open and it spilled completely into the box! So I paid for 3 products but in the end after 4 weeks I only received 2! I'm writing again to inform them and to warn them, but they still haven't replied !!!! You'd have to explain to me how the cap was unscrewed? since there's a safety device !!!! Customer service and after-sales are non-existent. So I sit on my product. I paid with my credit card, so there's no recourse like paypal.
They don't give a damn about their customers and have no scruples!!! Never again intercashpro! Unless you have money to throw out the window, run away. I strongly recommend that you don't buy from this dishonest site. It keeps them going and they don't deserve that at all.
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Response from Intercash.Pro
Hello. Thank you for your opinion. Your order of May 14th left our premises on May 15th, which means that it took 24 hours to prepare your order and give it to the post office, and not 14 days as you say. I'm OK with the delay in delivery, as the post office is always very affected by Covid at this time of year. I'm just surprised about one thing: how could a one-litre bottle be completely emptied without damaging the box? Sincerely
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 17/05/2020
I placed an order. I have an item that did not match. So I made a complaint to customer service...... And to this day, I'm still waiting for them to get back to me. I received my order on June 4th and sent the complaint the same day !!!!!!
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 02/06/2020
I haven't received my detailing lamp kit, and I still don't know whether it's being sent tomorrow or not. I'll have to call myself to find out what's going on!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 30/04/2020
No response to messages, you have to call on the phone. I waited a month due to a problem with one of their suppliers. I have just received the parcel, the person in charge added a few gifts to compensate for the delay and the change in price of the main product in my order. Unfortunately the delivery was incomplete, two products were missing, I phoned to report this, I have no response for the moment...
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 22/05/2020
A week after ordering, my order still hadn't been shipped... After 2 overtaxed phone calls, I was told I'd forgotten. Avoid contacting them by e-mail, they never reply....
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Response from Intercash.Pro
Hello hello There are no premium rate calls with us. Maybe you're confusing us with another shop :)
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/05/2020
Good site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/05/2020
Order well received, impeccable well packaged, thank you intercashpro
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 02/06/2020
Unpleasant surprise on arrival: as the box was too small, the 2 aeorosols exceeded its original width, resulting in the 2 lids being smashed. I could still use them, but I'd have to be careful when transporting them in the car or in a suitcase! As for the rest, good price and good delivery time. Watch out for the packaging!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 14/05/2020
Very very very long delivery... and no information from them... In short, I will not repeat the experience.
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Response from Intercash.Pro
Your order of May 14th left our premises on May 15th.
The post office not having restored Covid in this period did not manage to make a delivery as fast as we would have liked. Sorry.