Intercash.Pro is recognized for its exceptional product quality, with many customers noting that items consistently meet or exceed expectations. The delivery process is frequently highlighted as impressively fast, with numerous reviews mentioning orders arriving sooner than anticipated and packages being well-prepared to avoid damage during transit.
No answer to my questions and still waiting for delivery since a week after paying the 12 euros shipping costs by chronopost! I don't even know if I'll ever be delivered.
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Response from Intercash.Pro
Your order of May 24th left our premises on May 25th. I'm sorry that Chronopost didn't manage to make the fast delivery you were expecting.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 16/05/2020
Some prices are well placed but delivery takes 10 days
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 12/04/2020
Order partially received, 1 month and a half later and despite 2 telephone reminders still nothing on the receipt of the missing items.
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Response from Intercash.Pro
Hello, your order of April 12 left our premises on April 15. It seems to me that a second shipment took place on May 15th to settle your order. Best regards
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 12/05/2020
Product I recommend! On the other hand, I don't recommend delivery at all: you pay shipping costs for a delivery time that's not respected!
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 22/04/2020
More than a month and I still haven't received my order. never again!
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 26/04/2020
It will soon be 1 month since I ordered and I haven't received the products.
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Response from Intercash.Pro
Hello, the delivery tracking shows me that your parcel has been received.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 18/04/2020
delay due to containment, but I wrote an email asking for a theoretical delivery date, and no reply?
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 18/04/2020
Poor quality products, abrasive in fact Stef
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 09/05/2020
Still not received and no response from customer service
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Response from Intercash.Pro
Hello. your order of may 9th left on may 10th. alas, the post office will take 15 days to deliver. sorry.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 30/04/2020
Hello, I ordered a polisher with certain accessories, but I still haven't received anything, even though I sent an e-mail to find out the delivery date.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 18/04/2020
Fast delivery too bad there was an error in the order ... so I sent an email to customer service and I'm still waiting for a response ....sinnon well
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 16/04/2020
Disappointing!! order for 165 euros! 1 month delivery time to finally receive an incomplete order. Out of a menzerna kit composed of 4 cans, only 3 were delivered!!! Customer service is unreachable, mailbox saturated, which suggests the seriousness of the company .....
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Response from Intercash.Pro
Hello, your order of April 16th left our premises on April 17th. I'm sorry about the voicemail on my mobile, but we weren't very well staffed during Covid. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/03/2020
Packaging needs to be improved for high-risk products such as batteries.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/04/2020
Delivery time too long!
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 17/04/2020
Order placed on the 17th to date I have received nothing and no one answers me when I ask about my order. No customer service.
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Response from Intercash.Pro
Hello, your order of April 17th left on April 17th. Sorry for the delay of delivery of the post office during the Covid. Cordially
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 19/04/2020
The site is good but it's too slow
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 30/03/2020
Paying 6€ colissimo for an order that takes 28 days to arrive, that's not normal.
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Response from Intercash.Pro
Hello, we are sorry for the bad management of your delivery because of the confinement. I took the liberty to offer you a voucher of 6€ valid 1 year that you will find in your account. Do not hesitate to contact me if you need any information. Best regards
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 07/04/2020
Ordered sinto Pierre with hardener I received the tube of hardener empty so unusable Unreachable by phone
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 26/03/2020
Delivery time too long
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 26/03/2020
Received the order after 27 days payment of 15 euro to be delivered after 48 hours no response from the sender despite 3 email sent............
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Response from Intercash.Pro
Hello, I'm sorry for the poor dispatch in the middle of Covid 19. A reduced team at our office was unable to deal with your messages and I regret this. I would like to offer you a 6€ discount voucher valid for 1 year, you will find it in your account on our site. Best regards
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 07/04/2020
Order not yet received, hope to have it soon!
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Response from Intercash.Pro
Hello, we're sorry for the delay in the delivery of your order. The Corona virus is seriously disrupting deliveries. We're sorry about that :(
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 31/03/2020
Tres bien mais je me manque un élément à ma commande!!!!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 31/03/2020
I waited more than a week for my order, even though I had taken the Chronopost express order, which cost 12 euros, and I was supposed to have it in 24 or 48 hours at the latest. But the products I ordered work very well.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 31/03/2020
I did not receive my complete order. So in agreement of the rest of my order which had been forgotten to parement
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Response from Intercash.Pro
Hello. With our apologies for the small oversight. It is in the process of being delivered. Sincerely
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 30/03/2020
Still undelivered despite €12 Chronopost for delivery in 18 hours order from 27/03/2020 to today 07/04/2020 !!!!!!!
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Response from Intercash.Pro
Hello, I've sent a complaint to the government about the Covid 19 disrupting your delivery. More seriously, I'm sorry for the delay in your order, but the current situation doesn't help us to make a fast delivery. I am truly sorry.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 27/03/2020
Hello, I still haven't received my order for 15 days.
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Response from Intercash.Pro
Hello, I'm sorry for the delay in the delivery of your order. Covid 19 doesn't help us make deliveries on time. I'm very sorry about that.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 23/03/2020
I placed my order on 23/03/2020 by paying a chronopost at 12 euros and on March 31 I still do not have this order.
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Response from Intercash.Pro
Hello, sorry for the delay in the delivery of your parcel. Transport is quite disrupted during this Covid period.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 19/03/2020
More than 15 days and I still haven't received anything!
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Response from Intercash.Pro
Hello, your order of March 19 left our premises on March 20, and today is March 27, i.e. 7 days after shipment and not 15 days as you say, but I admit that the time must seem longer during this period of confinement.
The situation is very difficult for the carriers with Covid 19 (lack of staff in the sorting centers, lack of letter carriers for distribution). We are doing everything possible with our partners to facilitate the distribution of our parcels and I remain convinced that you will receive your parcel within the next 7 days, which will be 15 days as you say in your review. Best regards
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 06/03/2020
My order didnt arrived one month and i have no answer whats the problem
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Response from Intercash.Pro
Bonjour. Votre commande du 6 mars est en cours de livraison, mais la situation avec le Covid 19 entraîne des retards d'acheminement notamment vers votre pays, la Macédoine. En date du 19 mars, votre colis est arrivé dans votre pays. Cordialement Hello. Your order of March 6 is in the process of delivery, but the situation with the Covid 19 causes delays in delivery especially to your country, Macedonia. As of March 19, your package has arrived in your country. Best Regards
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 14/02/2020
I received my order but it is incorrect I contacted them 10min after delivery but I received no response I do NOT recommend AT ALL
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Response from Intercash.Pro
Hello, I'm sorry, but your email has fallen into my spam folder, and I've just seen your notice. I'll take care of it as soon as possible. Sincerely
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 14/01/2020
delivery too long very long answer to question
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 14/01/2020
Very big problem with delivery time (order placed on 14/1 received on 29/1) Responsive to messages sent
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 14/01/2020
Nothing arrived yet and the tracking number doesn't work. Hope it will arrive within this month.
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Response from Intercash.Pro
Hello. Your order of January 14 left the same day. International shipping is a little longer than for France, but I'm glad to see that you received it on the 23rd. Cordialement *** Hello. Your order of January 14 left the same day. International shipping is a little longer than for France, but I'm glad to see that you received it on the 23rd. Best Regards
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 12/01/2020
It took 3 deliveries to get my complete order, but fortunately customer service is very responsive. Despite this point of fast delivery after ordering, apart from that I would have given them 5 stars.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 22/12/2019
Order paid nearly 20 days ago, but no delivery, no one informed of anything. This is not serious! Ecurouille
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 27/11/2019
Fast delivery but I received a product that did not conform to the description.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 29/10/2019
Very poorly explained.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 22/10/2019
Listening.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 21/10/2019
I still haven't received my order.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 16/10/2019
Concerning the order no problem for the delivery a disaster Groupe GLS NANTES two packages that I had to fetch
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Response from Intercash.Pro
Hello, I think you've come to the wrong supplier :) We don't work with GLS and you only had one parcel, which I can assure you was made available at your post office.
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