Customer reviews of Intercash.Pro

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 5 110 published reviews

Summary of reviews

Intercash.Pro is recognized for its exceptional product quality, with many customers noting that items consistently meet or exceed expectations. The delivery process is frequently highlighted as impressively fast, with numerous reviews mentioning orders arriving sooner than anticipated and packages being well-prepared to avoid damage during transit.

Reviews 1, 2 and 3 stars

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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 28/08/2018
material received broken, rim brush. I wrote an email to intercash.pro no answer I am very disappointed usually I have no problem I see hesitate before recommending
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 14/08/2018
Nothing to say about the product, it's very good, but the delivery is the problem. My 2 jars are completely dented all over, the cardboard is completely deformed, with a lot of adhesive tape added, which doesn't help much. So just make sure on delivery that the product isn't leaking or punctured.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 04/08/2018
Dispute over incomplete order arrival
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 05/07/2018
very bad experience
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 28/06/2018
ORDER DOES NOT CORRESPOND TO WHAT I REQUESTED
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 20/06/2018
part received not in conformity with the order, I was obliged to phone twice to have my order resent which I have still not received to this day.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 15/06/2018
reception of the order a cardboard box original packaging completely broken inside not very serious
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 23/04/2018
Although the parcel had a few labels indicating that it should not be returned, the products arrived upside down and liquid was leaking out! The packaging was not consistent with the quantities.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 16/05/2018
very nice and correct on the phone but a little head in the air, I had to call back 2 times because they had forgotten to send the order left on their shelf!!!! They still made a gesture for the inconvenience..correct site
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 12/05/2018
The company realizes after my call that after several days that the package has not been sent
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 26/04/2018
Forgotten order ... a delay of nearly 2 weeks in delivery unacceptable, a little made up by the kindness and apologies of the manager of the company.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 13/04/2018
Error in the preparation of the package, I did not receive the item I had ordered, despite 2 messages to the SAV, I had no response. Very disappointed, I will not order from your site again.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 02/04/2018
Shipping time a little long, so €12 chronopost a little annoying, but I think product not stocked. Products of good quality and well packaged. An email would have been nice to report the restocking, this said satisfied with my order.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 24/03/2018
one week for delivery of 4 foam polishers, that's too long!
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Response from Intercash.Pro
Hello. Order placed on 24th at 15h53. Shipped on 26th at 15h49. Received on the 29th. Colissimo has its limits. For 24h delivery, Chrono Relais works quite well. Otherwise 24/48h Chronopost. Best regards
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 05/03/2018
Problem processing my order, but very good response to my call and in addition a commercial gesture.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 10/02/2018
On-time delivery
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 19/01/2018
Problem of parcel.écrasé. With the broken goods. And error of part delivered. Return of that one. Remain waiting for the good part. Catastrophe.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 12/12/2017
1 piece missing from order 75 mm tray
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 13/11/2017
no order tracking - no information - no contact - nothing received! it's a scam!
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Response from Intercash.Pro
Hello. Thank you for your very positive feedback. So, your order of November 13th was dispatched on the 15th. There was an unsuccessful delivery attempt on the 18th (3 days to make a delivery to Luxembourg). Since then, the parcel has been made available to you at your post office. Concerning the tracking, you have just sent me an email (as nice as your review) but replying with the tracking email containing the Colissimo link, so you do have the tracking.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 24/10/2017
2 weeks to receive very badly packed products. I accepted the parcel, rescotched by the post office, but I know by what miracle the products were still all present in the parcel and in good condition.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 23/10/2017
Hello, the optical renovation leave that I received is not of good quality. Can I get a refund for it because it's a piece of junk?
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 18/10/2017
It's a pity that one article lowered the rating.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 11/09/2017
Fast delivery, but the quantity of product did not correspond to the order.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 29/08/2017
Overall quite good but some products are overpriced The blow for shipping excessive
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 03/08/2017
Disappointed for a first time, concerning the waiting of the delivery (it missed 1 product in their stock and it could have called me back to modify my order). I had to call them back a 2nd time.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 26/07/2017
Please avoid. Exorbitant shipping costs
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Response from Intercash.Pro
Thank you for advertising our exorbitant shipping costs: Colissimo 6€, Chronopost 10€.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 10/07/2017
Product received perfectly On the other hand, paying 10€ for 24h shipping and receiving it more than 48h later... I might as well take the simple shipping.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 16/06/2017
scam
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 29/06/2017
I never received the package I ordered
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 07/06/2017
This product clearly lacks explanation, you show two polishing discs on the pictures and you only deliver one, as it is normally a package of two discs, I thought that by ordering 1 item, it was a package, and this is not the case, so these items are too expensive.
The product description is not correct.
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Response from Intercash.Pro
Hello, we show the 2 sides of the foam on the photo, but we specify on the product sheet that we sell the products individually, like all the products on the site. No problem to take back your foams and refund you (an envelope and zou to the post office). Sincerely Jean-Francois
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 18/05/2017
1st order with payment of the chronopost and deception because received 7 days later instead of 24h. No apologies and no compensation. 2nd order, on time this time, with no problems.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 24/05/2017
Wrong delivery date by chronoposte received 2 days later
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 20/04/2017
Almost a month from order to delivery.
No reply.to an e-mail requesting information. Products loose in cardboard box.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 08/05/2017
Pressure gauge glass broken on opening the box due to poor packaging. The filter was not secured in the package.... Package in perfect condition, so carrier not responsible.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 11/02/2017
I easily found what I was looking for. For ordering, it would be better to simplify research on shipping methods and costs before making a choice.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 13/01/2017
order badly packed + resin pot damaged
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 15/12/2016
Long preparation time despite reminders from me ... for a first order, I keep a mixed opinion.
Should protect the inside of packages better.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 07/11/2016
Delivery time not very fast. ( almost 5 days )
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 09/11/2016
I have sent you an email concerning the state of the products received, please consult it.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 18/10/2016
no reply to the email I sent for lack of foam and product in the bt
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Response from Intercash.Pro
Hi Jean Yves, I'm surprised to hear you say that there's been no response to your e-mail. You've sent me 3 messages and I've replied 3 times, confirming once again that there are no products missing from your order.
As I've already told you, to get the extra foam we offer with the 3M 09374, the customer has to select this option (foam or microfiber). Once the customer has selected the option, the price of the product changes and the option is added to the order. You certainly forgot to select an option, but I can reassure you that you didn't pay for it either. I'd like to remind you of my last message, in which I offered to cancel your order and refund your money. Sincerely Jean Francois