Intercash.Pro is recognized for its exceptional product quality, with many customers noting that items consistently meet or exceed expectations. The delivery process is frequently highlighted as impressively fast, with numerous reviews mentioning orders arriving sooner than anticipated and packages being well-prepared to avoid damage during transit.
Please note that the product ordered does not conform to the order!
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Response from Intercash.Pro
Thank you for your feedback. If there is an error in the preparation of your order, why not let us know? I can't find any message from you about an order preparation error. Sincerely
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 03/07/2022
You must insure the product. I received one of the two opened boxes
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 20/07/2022
While the product is very good, the delivery price is good but the delivery itself was very bad. The box the products arrived in was very damaged. The two 5-liter cans of G4 are almost damaged beyond safe use. The cans are so damaged that the contents are now under pressure, making it very difficult to use the contents. G4 is a TOXIC product, the vapors are debilitating and the product is also extremely flammable.
There was no warning of any of this on the box, there were no warnings about keeping the box upright or the toxic contents of G4. I am very concerned because if the G4 boxes had been punctured with fumes and the liquid could have injured the delivery agent. I will leave a negative review on this product.
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Response from Intercash.Pro
Hello, Thank you for your feedback highlighting the good pricing of the products on sale on our site and the reasonable transport cost of our shipments.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 02/07/2022
Shipping time far too long for products supposedly in stock, and no response to e-mail requests
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 08/07/2022
I should have received my parcel today and still nothing following your problems which is not mine on the other hand there is not hu worries for the payment.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 24/06/2022
I have not yet received these brushes. Emailing customer service is also unanswered. I am very disappointed.
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Response from Intercash.Pro
Hello, Your June 24 order arrived in the United States on July 2. We have an ongoing request with USPS to expedite the delivery of your package. We apologize for the delay. Sincerely
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 29/06/2022
Order not sent despite my 2 telephone reminders. The Post Office has a good back! I found the product elsewhere. Please reimburse me without delay. Thank you
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 07/06/2022
I ordered 4 tubes of marine silicone and one of them was broken (the bottom had come out of the tube, so the silicone was dry).
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 28/06/2022
My first order of 28/06/2022 was delivered on 30/06/2022 my second order of 28/06/2022 we are 6/07/2022 still in preparation for the payment no problem you withdraw the money immediately but there after several reminders no response so for me after receiving the coli there will be no more order this site is not serious so not reliable! Avoid!
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 04/06/2022
I received the product of another customer I had to send him his by mail at my expense and I'm still waiting for my product it's a shame I'll make you a reputation like never again I order from you disgusted
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Response from Intercash.Pro
Hello, Thank you for your feedback. I'm sorry about the labelling error on your parcel. Customer service is very important to our company and rather than stupidly replying to your complaint by email, I took the trouble to phone you the same day. I have left you a message which you will find in your telephone. Sincerely
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 11/06/2022
Wrong product. I ordret a light/silver wax, at recived a white.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 24/04/2022
Almost 2 months to receive it and no answer to my mails
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Response from Intercash.Pro
Hello, Thank you for your feedback. I confirm, no answer to your emails since we spoke on the phone.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 10/05/2022
undelivered products
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 11/05/2022
Ordered cold steel burnisher "black", received the product quite quickly, but in "brown". Mails made to customer service two weeks ago, no reply to date!?
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 10/05/2022
Order received but not complete! The after-sales service doesn't give a clear answer to the questions asked, was supposed to send me the missing part but changed its mind without telling me. If I don't follow up or call, I get no answer.
And now I'm being held hostage with a so-called postal survey that's going to last... As far as I'm concerned, the contract's been fulfilled, I've paid! On the company's side, no, I don't have my full order!
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Response from Intercash.Pro
Hello, Your parcel was weighed twice at 3 kg in the post office sorting centers. A first time when we dropped it off and a 2nd time in the last sorting center before distribution. When we run the simulation again with the products, we get a weight of 2.82 kg (without box/packing/accessories). According to the photos you sent us, there is no visible breakage on the carton. We await the results of the postal investigation. Sincerely
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 12/02/2022
Out of 3 products in my order, one arrived almost empty following a leak from a sprayer which was repaired with tape. I asked the company for compensation a week ago but still no reply. Thank you
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 05/01/2022
Ordered bulbs out of order
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 09/01/2022
Great discounts, but a big delivery problem for me. Order placed on Sunday evening for Chrono Relais delivery (in France) at 8€. Delivery only on Monday of the following week. A 1 week wait. I needed the product quickly for a special service, so I had to go without. No reply to my complaint email and the phone went to voicemail (full). Chronopost passed the buck and told me to contact the seller's site... No information on the problem from the seller to date.
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Response from Intercash.Pro
Hello, Thank you for your feedback. We do our utmost to ensure that the pricing of our products is as attractive as possible for our customers. Regarding your order of Sunday, January 9, it left our premises on Monday, January 10. We'd like to thank Chrono for the 7-day delivery :( For the record, we don't have a telephone answering service. I don't know who you left your message for. Sincerely
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 29/08/2021
Order placed on 29 August 2021 and still not delivered, parcel still with the sender, look for the error, it does not give desire to renew....
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 02/09/2021
the product is very expensive the same product can be found for less than 10 euros in china ...product 3m...because the product that was delivered to me comes from china marked on it and in china the product 3m is 10a20 times cheaper.
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Response from Intercash.Pro
Hello, First of all, thank you for your order of September 2nd, which left our premises on Friday 3rd and was received on Monday 6th (thanks also to the post office). But I find it hard to understand why you should have bought a product from us 10 times more expensive when you could have had it at a derisory price on a Chinese site. Please do not hesitate to return your product if you have not opened/used it, no problem for the refund and thus enable you to make your purchase at a very good price on your Chinese site. Kind regards.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 06/07/2021
This is my 2nd order with Intercash and I still have the same problem. Stock item ordered on July 6th, packing slip created the same day but parcel only shipped on the 19th !!!! As luck would have it, the parcel was dispatched on the first working day after I had contacted customer service, which, as with my first order, went unanswered. But I suppose it will be like my first order, Intercash will be more responsive to respond to my negative review and try to contradict my words. Alas, it is not possible to add a screenshot to my review to prove that there were still shortcomings in the processing of the order.....
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 04/07/2021
E la prima volta che compro da questo venditore e sono rimasto deluso, ho effettuato l'ordine di domenica e mi hanno subito risposto, il lunedi mi dicono di aver spedito i prodotti e mi mandano il link per il tracciamento, ma questo link per 2 settimane non risultava il codice spedizione, cosi mi sono rivolto a paypal raccontando l'accaduto e loro hanno provveduto al tutto, io ho inviato diverse email e mai avuto risposta, alla fine il pacco mi e arrivato ma non bisogna comportarsi cosi con i clienti che spendono soldi da loro. Io personalmente non ci ritornerei.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 06/07/2021
Inter cash is not responsible for the quantity of paint. This paint scratches as soon as you touch it, even after 10 minutes of mixing the paint, you get matt and gloss... I bought some exterior paint. And. Now. Miracle all is well even after 5 days at sea. The special zodiac can is worth. 36 euros for 0.5 liters. The can of special exterior paint. 7 hours .... Search for errors ???????
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 09/06/2021
When I received my package, it was damaged in shipping and the 3 pieces I ordered were not there. Would you please reply to my e-mail.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 09/06/2021
I chose express delivery for which I paid 15e, and received the article 1 week later. I don't mind that a classic delivery takes 1 week, but I don't want to claim that express delivery is available at a high price.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 15/04/2021
the stock announced was inaccurate whereas the totality of the order was invoiced. I was delivered in 2 deliveries after having to restart the second delivery several times.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 23/05/2021
I never received the product and my complaint is still unanswered.
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Response from Intercash.Pro
Hello, your order dated May 23rd was handed over to the carrier on May 25th. I can see from the delivery tracking that the carrier is trying to contact you, probably to get details of your address or to arrange an appointment to finalize delivery. Please check your emails and do not hesitate to contact me if necessary. Please check your emails and do not hesitate to contact me if necessary. Sincerely JF
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 17/04/2021
Tip purchased according to site recommendation, on site, not compatible with polisher. No return after solicitation
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 26/03/2021
From my last order one object was missing i send at least 3 emails and never got any response. I paid for something that never got but no-one told me anything. Pretty bad for such a store
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Response from Intercash.Pro
Hello, I'm sorry there was a missing product in your order, but we immediately shipped the missing product. I apologize for the delay in shipping this part due to the difficulties in shipping to your country. The tracking number is in place on your customer area and the package has arrived in your country. You should receive it shortly.
Sincerely *** Hello, I'm sorry there was a missing product in your order, but we immediately shipped the missing product. I apologize for the delay in shipping this part due to the difficulties in shipping to your country. The tracking number is in place on your customer area and the package has arrived in your country. You should not be long in receiving it. Best Regards
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 05/05/2021
I've already called 2x to report the problem, I'll try again on Monday.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 15/02/2021
En primer lugar antes de hacer el pedido, pregunté con 3 mensajes a los vendedores que tenían un error en el producto marcado, ya que el precio que me cobraban era el tamaño grande pero especificaban el pequeño. Pues no contestaron ningún mensaje de los 3 enviados.
Después se retrasó el pedido en llegar, cosa que puede pasar.
Me veo ROBADO Y ESTAFADO por esta gente que cobra el tamaño grande y te pone el pequeño.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 16/01/2021
In the parcel delivered by the Courier, one of the products ordered was missing, the varnish 3M 50383 Small LIQUIDE ULTRA FIN - blue - 250 ml Ref. 5385 15,41 €. INTERCASH.PRO customer service never replied to my e-mails. I was forced to open a dispute with PayPal.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 04/11/2020
hadden het product niet binnen terwijl het op stock stond en 2 dagen ging duren volgens site en heb drie weken moeten . zelf twee maal moeten bellen om te weten wanneer het toekwam
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 01/12/2020
Ad oggi non ho ancora ricevuto il prodotto.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 25/11/2020
order on 25/11/2020 still not delivered, and not even left the depot on 7/12/2020 collected since then
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 20/11/2020
Il pacco non mi è ancora stato consegnato.
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Response from Intercash.Pro
Bonjour, Merci pour votre commande du vendredi 20 novembre. Elle est partie de notre dépôt le lundi 23 novembre. Je vois que la livraison en Italie à eu lieu le 30 novembre. Je suis assez content qu'une livraison à l'international ne prenne que 7 jours. Protégez vous bien. *** Good morning, Thank you for your order on Friday, November 20. It left our warehouse on Monday, November 23. I see that the delivery to Italy was on November 30. I am quite happy that an international delivery takes only 7 days. Protect yourself well
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 15/09/2020
Order not sent, no response to the email. After 4 calls finally an answer and they tell me that my order is lost other permit, I understand and ask nothing, I am told that the order will be processed in the day and that I will have a gift supposedly useful. All this for a total of 1 month waiting and nothing else in the package that the product ordered. I may be unlucky but I wouldn't recommend intercashpro.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 08/10/2020
poor packaging, solvent pot almost punctured
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 02/10/2020
Hello, I do not understand why I paid extra for my order to get it faster and still to this day I have not received it, as part of the work we absolutely need and still nothing!
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 14/09/2020
I ordered 0.8 mm cut-off wheels, which are certainly what it says on them, but a check by them would have shown that they were much thicker, so I wouldn't recommend them and wouldn't recommend them either. The only positive thing is the super-fast delivery.
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Response from Intercash.Pro
Hello, Your order of September 14th left our premises on the 15th, and I'm delighted that you received it quickly. I see that you ordered 0.8 mm thick cut-off wheels, and that the dimensions are indicated on the wheels, but you're surprised that we don't check the thickness of each wheel.
No, we don't check the thickness or dimensions of all the products we sell, especially if there are usually no problems. Of course, if the product doesn't meet your expectations, there's no problem with a return and a full refund. Yours faithfully
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