Customer reviews of Intercash.Pro

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 5 110 published reviews

Summary of reviews

Intercash.Pro is recognized for its exceptional product quality, with many customers noting that items consistently meet or exceed expectations. The delivery process is frequently highlighted as impressively fast, with numerous reviews mentioning orders arriving sooner than anticipated and packages being well-prepared to avoid damage during transit.

Reviews 1 and 2 stars

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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 14/01/2020
delivery too long very long answer to question
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 14/01/2020
Nothing arrived yet and the tracking number doesn't work. Hope it will arrive within this month.
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Response from Intercash.Pro
Hello. Your order of January 14 left the same day. International shipping is a little longer than for France, but I'm glad to see that you received it on the 23rd. Cordialement *** Hello. Your order of January 14 left the same day. International shipping is a little longer than for France, but I'm glad to see that you received it on the 23rd. Best Regards
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 22/12/2019
Order paid nearly 20 days ago, but no delivery, no one informed of anything. This is not serious! Ecurouille
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 21/10/2019
I still haven't received my order.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 16/10/2019
Concerning the order no problem for the delivery a disaster Groupe GLS NANTES two packages that I had to fetch
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Response from Intercash.Pro
Hello, I think you've come to the wrong supplier :) We don't work with GLS and you only had one parcel, which I can assure you was made available at your post office.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 15/10/2019
Package received in very bad condition Cole pot all damaged the letter carrier obliges you to sign before opening or if not you refuse the package.For the seller very good.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 12/10/2019
Mal enviado el cepillo cabello mascotas. No Dan solución al problema.
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Response from Intercash.Pro
Hello, I invite you to check your spam, I think you will find my message of October 21. Los invito a revisar su correo no deseado, creo que encontrarían mi mensaje del 21 de octubre. Sincerely
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 17/09/2019
Pleasant site, very fair price.
Unfortunately I did not receive all my order and no response to the email sent to say so.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 21/08/2019
I paid more for delivery to be delivered in 24/48 h. Result delivery in 264 hours.
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Response from Intercash.Pro
Hello, your order of August 21st at 5:42 p.m. left our premises the next day at 10:12 a.m. It is regrettable that the carrier was not able to deliver as quickly as our preparation/expedition.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 14/07/2019
Order arrived very quickly but not protected enough.the shoe polish was open in the box. A stain problem with a meiguars product and no service, I'm still waiting for an answer. There's not much missing to be top, maybe a better customer service.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 27/07/2019
The order is not complete, I had to phone because the order was still being prepared after a week, i.e. 7 days.
The missing pad was replaced by an equivalent one at my request to complete the order.
I had a very friendly and professional person on the phone who apologized and told me that they'd forgotten to call me to warn me that a product wasn't available. He offered me an applicator for the wax and gave good advice, which was great, you might say.
But in the end, the parcel was missing 4 blue laser polish 400g/m² 40x40 microfiber cloths worth 13.60 euros, which were part of a Krauss S15 - Menzerna Premium - Work Stuff polishing kit.
Frankly, it's disappointing for an order of over 300 euros. I've never had this kind of problem with other stores, so I wouldn't go back there. I don't even want to go to the trouble of having 4 cloths forgotten in my order. So I'll give it a mark of two, because the person I spoke to was nice, but the material has to be checked before dispatch, so you don't forget anything.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 22/06/2019
Product severely damaged on receipt
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 06/04/2019
Error on the order medium cut polisch 2500 instead of 3000 I will reorder I hope to have the right item
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Response from Intercash.Pro
Hello, I am sorry for the poor preparation of your order. I am at your disposal to send you a return form to return the product that does not correspond to your order and of course to reship the product you expect. Please do not hesitate. Sincerely Jean-Francois
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 11/04/2019
Poorly packaged products. I received the semi-rigid maintenance kit in a cardboard box with no real protection: the 3 bottles were simply put in a plastic bag with the neck taped to the duct tape and placed in the box like that. Result: 1 bottle out of the three received punctured with half the liquid remaining... I sent a photo and a complaint by e-mail, but no reply to date. First and last order
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 26/03/2019
Nothing to say about the product, but delivery time far too long (17 days!) Inconceivable
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 22/01/2019
Parcel never arrived and refusal to refund or return the order !!! I will never order from them again
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 02/03/2019
order of March 3, 2019.we are March 31 and still no news of my delivery!! despite a reminder made by mail!! disappointing!!
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Response from Intercash.Pro
Hello, your parcel is at your disposal in your point of withdrawal and awaits you.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 27/02/2019
not accurate in the quantity of products offered, I thought I would receive a box (as on the presentation) and I received only two discs (so very expensive!)
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Response from Intercash.Pro
Thank you for your feedback. The main presentation of the product shows 2 discs recto/verso. I would love to be able to sell a box of Trizact at 2.58€ for 15 :) I would not like to leave you with a bad image of our company and I can send you a return form to send us your order free of charge. Sincerely Jean-Francois
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 01/03/2019
More than 10 days delay, that's a long time... it's up to me, the customer, to phone for clarification, difficult to understand... No apology note in the parcel, too bad though, it shows some customer sense. No note of apology in the parcel, a pity anyway, it shows a certain customer sense. I give 2 stars for the "plus" of the technician on the phone, nice and very professional, in case of technical concern about the use no problem he will know how to answer!
He's the only one to give me a higher rating. Otherwise it would have been just one little star!
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Response from Intercash.Pro
Sorry for the delay in processing your delivery. Thanks to our technician for saving the bill :)
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 25/11/2018
I've had harder stamps on ebay
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 11/10/2018
I had a problem with one of the deliveries. the product did not correspond to the order. After three attempts to contact the site, I have had no response from you. this order is in fact the solution to my problem. unacceptable.
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Response from Intercash.Pro
Hi, I'm having a spam problem with your emails. Sorry, we'll solve it over the phone :) See you soon.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 28/09/2018
The yellow pads are very abrasive and very soft and are not like the very hard white ones that you bought on ebay for nothing.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 27/09/2018
El pedido 016388 fecha 27-9-2018 , total de 338,94 euros, recibido el 02-10-2018, había incluido ""Kit de pulido, Krauss S21 référence 521MenTriSLRup" precio kit 269,40 Eur.., de dicho Kit no se ha recibido "Plateau velcro Diam 125 mm - 5/16 - fixation centale, y recibido Rupes Mousse de lustrage velcro130/150 de color azul "alto corte" cuando deberían de haber enviado el Verde "corte medio" el mismo día 2 avisé a atencion al cliente de Intercash.pro y al servicio de pago Paypal, a día de hoy INTERCASH.PRO no se ha dignado ni a contestar, entiendo el error humano al preparar un envío, NO ENTIENDO que ante la queja por parte de un cliente hayan pasado 2 días y ni tan siquiera han contestado, dando una imagen de muy poca seriedad.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 02/09/2018
Unprofessional and incompetent carrier
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Response from Intercash.Pro
Hello, you placed your order on September 2 at 8:21 pm. We shipped your order on September 3rd at 11h10. In other words, your order was shipped 15 hours after you placed it. I'm looking for the unprofessional part of your order. There was an unsuccessful presentation by post on September 7th. If an order is urgent, you can use Chronopost Relais for 8€ and have next-day delivery in 95% of cases. Unprofessional and incompetent carrier seems a bit excessive to me. Good day. Jean-Francois
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 02/09/2018
Parcel sent to wrong address 2 nd parcel sent after complaint product badly packed one of the bottles arrived pierced
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Response from Intercash.Pro
Hello, the system for editing/printing delivery addresses is automated and takes the address written by the customer word for word. I'm sorry to hear that there was breakage on your delivery, but I'm satisfied that the faulty product was reshipped immediately. Kind regards.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 28/08/2018
order received incomplete
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Response from Intercash.Pro
You can also say that the parcel arrived broken and that you did not think it necessary to make any reservations with the carrier or even simply to refuse the parcel. According to our exchanges, this is not the first parcel that you have received faulty by Chronopost. Kind regards.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 24/08/2018
Receive deffective item, 1 week passed no answer.
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Response from Intercash.Pro
Order received on August 24 at 12:32 p.m. Shipped the same day at 1:02 p.m. Delivered to Latvia on August 30.
More than reasonable delivery time (less than a week) for international orders.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 28/08/2018
material received broken, rim brush. I wrote an email to intercash.pro no answer I am very disappointed usually I have no problem I see hesitate before recommending
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 04/08/2018
Dispute over incomplete order arrival
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 05/07/2018
very bad experience
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 28/06/2018
ORDER DOES NOT CORRESPOND TO WHAT I REQUESTED
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 20/06/2018
part received not in conformity with the order, I was obliged to phone twice to have my order resent which I have still not received to this day.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 23/04/2018
Although the parcel had a few labels indicating that it should not be returned, the products arrived upside down and liquid was leaking out! The packaging was not consistent with the quantities.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 13/04/2018
Error in the preparation of the package, I did not receive the item I had ordered, despite 2 messages to the SAV, I had no response. Very disappointed, I will not order from your site again.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 24/03/2018
one week for delivery of 4 foam polishers, that's too long!
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Response from Intercash.Pro
Hello. Order placed on 24th at 15h53. Shipped on 26th at 15h49. Received on the 29th. Colissimo has its limits. For 24h delivery, Chrono Relais works quite well. Otherwise 24/48h Chronopost. Best regards
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 19/01/2018
Problem of parcel.écrasé. With the broken goods. And error of part delivered. Return of that one. Remain waiting for the good part. Catastrophe.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 12/12/2017
1 piece missing from order 75 mm tray
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 13/11/2017
no order tracking - no information - no contact - nothing received! it's a scam!
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Response from Intercash.Pro
Hello. Thank you for your very positive feedback. So, your order of November 13th was dispatched on the 15th. There was an unsuccessful delivery attempt on the 18th (3 days to make a delivery to Luxembourg). Since then, the parcel has been made available to you at your post office. Concerning the tracking, you have just sent me an email (as nice as your review) but replying with the tracking email containing the Colissimo link, so you do have the tracking.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 24/10/2017
2 weeks to receive very badly packed products. I accepted the parcel, rescotched by the post office, but I know by what miracle the products were still all present in the parcel and in good condition.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 23/10/2017
Hello, the optical renovation leave that I received is not of good quality. Can I get a refund for it because it's a piece of junk?
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