Intercash.Pro is recognized for its exceptional product quality, with many customers noting that items consistently meet or exceed expectations. The delivery process is frequently highlighted as impressively fast, with numerous reviews mentioning orders arriving sooner than anticipated and packages being well-prepared to avoid damage during transit.
Wide choice :-) Error on shipped product :-( Ordered product sent as soon as the problem was reported ... and finally (quickly) delivered as ordered.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 09/08/2019
Please respect 2 orders from affiliates in order to make a table.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 11/06/2019
I'm only half satisfied with my last order. I ordered a product that broke when I used it for the 1st time. They contacted their supplier who didn't replace it, but I ordered from them, so I feel it's up to them to replace it for me. Especially since it's a pad that doesn't even cost 10€. That wouldn't have put them out of business....
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 21/05/2019
Thank you for your very fast delivery as usual! Too bad the jar of polish paste was sent dented (despite impeccable packaging).
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 03/05/2019
I have or problems tracking the delivery
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 25/03/2019
Fast but no return from after-sales service despite several reminders Too bad
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 11/04/2019
Poorly packaged products. I received the semi-rigid maintenance kit in a cardboard box with no real protection: the 3 bottles were simply put in a plastic bag with the neck taped to the duct tape and placed in the box like that. Result: 1 bottle out of the three received punctured with half the liquid remaining... I sent a photo and a complaint by e-mail, but no reply to date. First and last order
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 22/01/2019
Parcel never arrived and refusal to refund or return the order !!! I will never order from them again
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 02/03/2019
order of March 3, 2019.we are March 31 and still no news of my delivery!! despite a reminder made by mail!! disappointing!!
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Response from Intercash.Pro
Hello, your parcel is at your disposal in your point of withdrawal and awaits you.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 18/02/2019
Hello, I received my order and I have one problem, which is probably normal. The product is very pasty, difficult to apply and leaves a lot of traces.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 31/01/2019
2 errors in the same order... The parcel was sent very quickly. Very fast customer service.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 05/12/2018
the finishing discs are not bad the delivery time is a bit long it's a shame cordialement
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 12/11/2018
Stopper of a product badly screwed liquid spilled in the parcel damage I did not pay attention to the reception of the parcel which was in good condition externally
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 10/11/2018
I couldn"t find the 6€ discount via Facebook.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 05/10/2018
I ordered 150mm and received 130mm.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 09/10/2018
It sells good product but the deadline for the coli was not met so I called I was promised something extra in the package and nothing just what was ordered!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 22/09/2018
Note due to a communication problem with the site. It's a pity, because it's well designed and contains many items that are hard to find elsewhere...
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 11/10/2018
I had a problem with one of the deliveries. the product did not correspond to the order. After three attempts to contact the site, I have had no response from you. this order is in fact the solution to my problem. unacceptable.
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Response from Intercash.Pro
Hi, I'm having a spam problem with your emails. Sorry, we'll solve it over the phone :) See you soon.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 28/09/2018
The yellow pads are very abrasive and very soft and are not like the very hard white ones that you bought on ebay for nothing.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 27/09/2018
El pedido 016388 fecha 27-9-2018 , total de 338,94 euros, recibido el 02-10-2018, había incluido ""Kit de pulido, Krauss S21 référence 521MenTriSLRup" precio kit 269,40 Eur.., de dicho Kit no se ha recibido "Plateau velcro Diam 125 mm - 5/16 - fixation centale, y recibido Rupes Mousse de lustrage velcro130/150 de color azul "alto corte" cuando deberían de haber enviado el Verde "corte medio" el mismo día 2 avisé a atencion al cliente de Intercash.pro y al servicio de pago Paypal, a día de hoy INTERCASH.PRO no se ha dignado ni a contestar, entiendo el error humano al preparar un envío, NO ENTIENDO que ante la queja por parte de un cliente hayan pasado 2 días y ni tan siquiera han contestado, dando una imagen de muy poca seriedad.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 02/09/2018
Unprofessional and incompetent carrier
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Response from Intercash.Pro
Hello, you placed your order on September 2 at 8:21 pm. We shipped your order on September 3rd at 11h10. In other words, your order was shipped 15 hours after you placed it. I'm looking for the unprofessional part of your order. There was an unsuccessful presentation by post on September 7th. If an order is urgent, you can use Chronopost Relais for 8€ and have next-day delivery in 95% of cases. Unprofessional and incompetent carrier seems a bit excessive to me. Good day. Jean-Francois
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/07/2018
Delivery time too long although material available when ordered / No contact for info / No one answers the phone
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Response from Intercash.Pro
Hello, your order of Sunday July 8th (at 11:08pm) was dispatched on July 11th and you were delivered on the 13th. I can't find any trace of an email from you and concerning the telephone, please know that when I'm already on the line with a customer, I don't get rid of it to answer another line. Kind regards.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 02/09/2018
Parcel sent to wrong address 2 nd parcel sent after complaint product badly packed one of the bottles arrived pierced
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Response from Intercash.Pro
Hello, the system for editing/printing delivery addresses is automated and takes the address written by the customer word for word. I'm sorry to hear that there was breakage on your delivery, but I'm satisfied that the faulty product was reshipped immediately. Kind regards.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 24/08/2018
Receive deffective item, 1 week passed no answer.
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Response from Intercash.Pro
Order received on August 24 at 12:32 p.m. Shipped the same day at 1:02 p.m. Delivered to Latvia on August 30.
More than reasonable delivery time (less than a week) for international orders.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 14/08/2018
Nothing to say about the product, it's very good, but the delivery is the problem. My 2 jars are completely dented all over, the cardboard is completely deformed, with a lot of adhesive tape added, which doesn't help much. So just make sure on delivery that the product isn't leaking or punctured.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 04/08/2018
Dispute over incomplete order arrival
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 05/07/2018
very bad experience
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 28/06/2018
ORDER DOES NOT CORRESPOND TO WHAT I REQUESTED
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 15/06/2018
reception of the order a cardboard box original packaging completely broken inside not very serious
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 16/05/2018
very nice and correct on the phone but a little head in the air, I had to call back 2 times because they had forgotten to send the order left on their shelf!!!! They still made a gesture for the inconvenience..correct site
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 12/05/2018
The company realizes after my call that after several days that the package has not been sent
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 26/04/2018
Forgotten order ... a delay of nearly 2 weeks in delivery unacceptable, a little made up by the kindness and apologies of the manager of the company.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 13/04/2018
Error in the preparation of the package, I did not receive the item I had ordered, despite 2 messages to the SAV, I had no response. Very disappointed, I will not order from your site again.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 02/04/2018
Shipping time a little long, so €12 chronopost a little annoying, but I think product not stocked. Products of good quality and well packaged. An email would have been nice to report the restocking, this said satisfied with my order.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 24/03/2018
one week for delivery of 4 foam polishers, that's too long!
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Response from Intercash.Pro
Hello. Order placed on 24th at 15h53. Shipped on 26th at 15h49. Received on the 29th. Colissimo has its limits. For 24h delivery, Chrono Relais works quite well. Otherwise 24/48h Chronopost. Best regards
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 05/03/2018
Problem processing my order, but very good response to my call and in addition a commercial gesture.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 10/02/2018
On-time delivery
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 19/01/2018
Problem of parcel.écrasé. With the broken goods. And error of part delivered. Return of that one. Remain waiting for the good part. Catastrophe.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 13/11/2017
no order tracking - no information - no contact - nothing received! it's a scam!
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Response from Intercash.Pro
Hello. Thank you for your very positive feedback. So, your order of November 13th was dispatched on the 15th. There was an unsuccessful delivery attempt on the 18th (3 days to make a delivery to Luxembourg). Since then, the parcel has been made available to you at your post office. Concerning the tracking, you have just sent me an email (as nice as your review) but replying with the tracking email containing the Colissimo link, so you do have the tracking.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 24/10/2017
2 weeks to receive very badly packed products. I accepted the parcel, rescotched by the post office, but I know by what miracle the products were still all present in the parcel and in good condition.
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