Intercash.Pro is recognized for its exceptional product quality, with many customers noting that items consistently meet or exceed expectations. The delivery process is frequently highlighted as impressively fast, with numerous reviews mentioning orders arriving sooner than anticipated and packages being well-prepared to avoid damage during transit.
I ordered 0.8 mm cut-off wheels, which are certainly what it says on them, but a check by them would have shown that they were much thicker, so I wouldn't recommend them and wouldn't recommend them either. The only positive thing is the super-fast delivery.
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Response from Intercash.Pro
Hello, Your order of September 14th left our premises on the 15th, and I'm delighted that you received it quickly. I see that you ordered 0.8 mm thick cut-off wheels, and that the dimensions are indicated on the wheels, but you're surprised that we don't check the thickness of each wheel.
No, we don't check the thickness or dimensions of all the products we sell, especially if there are usually no problems. Of course, if the product doesn't meet your expectations, there's no problem with a return and a full refund. Yours faithfully
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/09/2020
Efficient site, fast shipping but colissimo delivery...Obviously, free shipping would be nicer.....
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/09/2020
Very satisfied with the products ordered. Fast delivery. Perfect.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/09/2020
Products as described, good quality, delivery times could be improved
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 19/07/2020
RECEIVED WRONG PRODUCT AND YOU ARE NOT REPLYING TO MY MAILS!!!!
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Response from Intercash.Pro
Hello, Your order dated July 19th left our premises on July 20th. Due to damage to your package during transport, we have resent the missing parts. Best regards
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 07/08/2020
Order placed on August 7th and still nothing received after 21 days. Customer service contacted 2 times (on the 20th and 27th) via the website but does not answer and turns a deaf ear. Should I post it on the detailing facebook groups to get an answer?
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Response from Intercash.Pro
Hello, I'm sorry about the mishandling of your order. A new shipment is in place for Monday with, as a small commercial gesture, a Good Stuff discovery kit. Best regards
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 14/08/2020
received the wrong order. sent an email and no reply
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/08/2020
Order delivered quickly
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/07/2020
OK well received
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/07/2020
very interesting site
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 09/08/2020
Super site I highly recommend I've never been disappointed
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/07/2020
Nothing to complain about, except that 2 products were missing despite the availability of the latter at the time of ordering and no reply to my e-mail concerning the "procedure to follow" to find out what happened to my leftovers. Apart from that, I'm very happy.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/07/2020
Perfect service and speed of delivery, but product less effective than hoped.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/07/2020
Fast, accurate delivery
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 28/05/2020
I received my order, but when I opened the box it was already in bad shape, the 5l can of G4 was all damaged, the product had run out of the box. And now it's impossible to keep the product. I received a reply from Intercash pro asking me to return the product, to which I replied that it was impossible because the canister was no longer airtight. Now I'm waiting for a new contact.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/07/2020
No comments
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/06/2020
Rather long delivery and no return from the after-sales service despite my mail. Too bad because I was very happy with the product and the deal.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 15/06/2020
Non ho ricevuto l'oggetto come descritto...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/06/2020
Nothing to say about the products ordered 5/5!!! On the other hand, the site is full of unavailable products nitrile gloves ....etc!!!2/5
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/05/2020
Delay a little long because product not available. otherwise RAS
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 07/06/2020
Tres mauvais , service client je n'en parle nous Somme le 7 juillet jai passer ma commande le 8juin je n'est toujours rien je ne peut pas faire tourner ma société avec des fournisseurs pareil.
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Response from Intercash.Pro
Hello. Thank you for your feedback. Your order was placed on June 7th and left on the 8th. It was scanned one last time by the post office on June 10th, but then nothing happened. Following a check of late delivery parcels, we opened an inquiry with Colissimo on June 29th. However, I can't find any email from you concerning an after-sales service request.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/06/2020
Fast delivery.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/06/2020
Not enough detailing-specific products
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/06/2020
Difficult to order on the website but very good telephone contact. Fast delivery
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 14/05/2020
when I bought three kochemie products from Intercashpro I was unfortunately very badly served! It took them almost 14 days to send my order, despite 3 unanswered emails (I just asked them when they planned to send the order), so the colissimo was useless as I received the parcel more than 3 weeks after ordering. And that's not all!
So I open the parcel and discover that one of the products had the cap open and it spilled completely into the box! So I paid for 3 products but in the end after 4 weeks I only received 2! I'm writing again to inform them and to warn them, but they still haven't replied !!!! You'd have to explain to me how the cap was unscrewed? since there's a safety device !!!! Customer service and after-sales are non-existent. So I sit on my product. I paid with my credit card, so there's no recourse like paypal.
They don't give a damn about their customers and have no scruples!!! Never again intercashpro! Unless you have money to throw out the window, run away. I strongly recommend that you don't buy from this dishonest site. It keeps them going and they don't deserve that at all.
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Response from Intercash.Pro
Hello. Thank you for your opinion. Your order of May 14th left our premises on May 15th, which means that it took 24 hours to prepare your order and give it to the post office, and not 14 days as you say. I'm OK with the delay in delivery, as the post office is always very affected by Covid at this time of year. I'm just surprised about one thing: how could a one-litre bottle be completely emptied without damaging the box? Sincerely
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 17/05/2020
I placed an order. I have an item that did not match. So I made a complaint to customer service...... And to this day, I'm still waiting for them to get back to me. I received my order on June 4th and sent the complaint the same day !!!!!!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/05/2020
Good site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/05/2020
Order well received, impeccable well packaged, thank you intercashpro
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/05/2020
fine
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/05/2020
Lack of detail in the descriptions. But good overall.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 30/04/2020
33 days before receiving my order, I know that the post office has something to do with it too (COVID) but Intercash.pro doesn't reply to my e-mails, which is frustrating.
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Response from Intercash.Pro
Hello, I have to admit that between the post office and the lack of staff, the Covid period is certainly not the best time to have top customer service. I sincerely regret it.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 19/05/2020
After 20 days, my order has still not been delivered.
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Response from Intercash.Pro
Hello, your order was placed on May 19th and left our premises on May 20th. According to my tracking, you received it on June 3rd in Belgium, i.e. 13 days after shipment or 14 days from the date of your order. Under normal circumstances, I'd say that 13-day delivery in Belgium is a bit excessive. In the Covid period, I find the delivery time a little long, but I'm not unhappy about it.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/05/2020
delivery a bit long
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 24/05/2020
No answer to my questions and still waiting for delivery since a week after paying the 12 euros shipping costs by chronopost! I don't even know if I'll ever be delivered.
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Response from Intercash.Pro
Your order of May 24th left our premises on May 25th. I'm sorry that Chronopost didn't manage to make the fast delivery you were expecting.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/05/2020
Site very easy to navigate and use. But 4 stars for the delivery which took 11 days. The phone number doesn't even ring and I'm still waiting for a reply from my e-mail.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/05/2020
Product well packaged but stop with colisimo. 12 days to get it
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/05/2020
The site is good, I just had trouble finding a product in the search bar, if the title is not exact it is difficult to find the product.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 12/04/2020
Order partially received, 1 month and a half later and despite 2 telephone reminders still nothing on the receipt of the missing items.
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Response from Intercash.Pro
Hello, your order of April 12 left our premises on April 15. It seems to me that a second shipment took place on May 15th to settle your order. Best regards
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/05/2020
good service
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 22/04/2020
More than a month and I still haven't received my order. never again!
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